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Seminar Strategi Migrasi Open Source PPTIK UGM, 5 Juli 2009. TELKOM Success Story OSS Adoption Strategy. Oleh : Judi Rifajantoro Senior General Manager - Information System Center. Agenda. Background OSS Readiness OSS Utilization & Implementation. Technology Trend.

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Seminar Strategi Migrasi Open Source

PPTIK UGM, 5 Juli 2009

TELKOM Success StoryOSS Adoption Strategy

Oleh :

Judi Rifajantoro

Senior General Manager - Information System Center


Agenda
Agenda

  • Background

  • OSS Readiness

  • OSS Utilization & Implementation



Reasons of using open source in asia pacific corporation
Reasons of using open source in Asia Pacific Corporation

  • Easy access of source code.

  • Open source network support.

  • No software evaluation and usage difficulties.

  • Low “vendor lock-in”

Source: IDC, 2008


Good governance issues
Good Governance Issues

  • Building a strong corporate image by deploying legal software

  • A license governing every software

    • Intellectual property right (IPR)

  • Legal compliance issues among users

    • Be legal (buy only licensed software), or

    • Open Source Software (OSS) as solution


Telkom oss initiation
TELKOM : OSS Initiation

  • In line with IT global trends – Paradigm transformation from ”total cost” to ”total value”  shifting the focus of IT value from ”business value” to ”public value”

  • Government initiatives on using OSS

  • TELKOM’s OSS desktop implementation begin with small scale in 2005.


Agenda1
Agenda

  • Background

  • OSS Readiness

  • OSS Utilization & Implementation


Telkom challenge
TELKOM Challenge

  • Standardization collaboration format

  • Lack of familiarity (user)

  • Compatibility

  • Implementation Roadmap

  • Community development

  • Limited warranty


TELKOM Strategic Approach

  • Only adopt proven / mature OSS functionalities technology.

  • Establish an open source community in TELKOM

  • Intensive Awareness & Trainings

  • More focus on client computing / desktop oriented

  • Limited use in core applications

  • Start from community/unit before enterprise-wide deployment and segmenting based on user profile.

  • Standardization: Standard Operating Environment, Standard Software Catalogue.


Guidelines for using oss
Guidelines for Using OSS

  • Create a company policy

    • Legal

    • Business

    • Community

  • Communicate

    • Customers

    • Partners

    • Community

  • Monitoring & Evaluation


Agenda2
Agenda

  • Background

  • OSS Readiness

  • OSS Utilization & Implementation


Telkom oss initiatives
TELKOM OSS Initiatives

TELKOM

INTERNAL

EKSTERNAL

Change Mgmt

&

Operation

Kajian

&

Pengembangan

PKS Pengembangan

Kerjasama

BPPT

Kerjasama

DeKominfo

PKS with Others

ISC

RDC

Terminal User

(Laptop/Desktop)

  • Portal

  • NMS

  • Dll.

  • Repository OSS Nas. ftp://dl2.foss-id.web.id

  • IGOS Linux Voice Command


Telkom oss implementation framework
TELKOM : OSS Implementation Framework

Sumber Daya IT

Proses IT

Kebutuhan Bisnis

  • Pengendalian strategis:

    • Nota Dinas CIO No.180/2007 (Pengaturan License Compliance Sw)

    • KR.05/LG300/COP-B0011000/2008 (Fasilitas Kerja Karyawan)

    • Standar Operating Environment & Standar Software Catalogue

  • Pengendalian operasional:

    • Program Seat Mgmt

    • Helpdesk

    • LANDesk (monitoring)

  • Server

  • Desktop

  • Laptop

  • Solusi Bisnis

  • Optimalisasi Resources

  • Efisiensi

Alpro

Work

Office


Seat management policy
Seat Management Policy

Sumber : KR.05/LG300/COP-B00110000/2008

(Fasilitas Kerja Karyawan)


Oss implementation in telkom
OSS Implementation in TELKOM

  • Radius

    • Freeradius, implemented at 48 sites / cities for Radius Speedy Database

    • MySQL , implemented at 48 sites/ cities for Radius Speedy Internet Service

    • DNS BIND 9.x, implemented for DNS system internal Telkom

    • PROXY SQUID 5.x, implemented for PROXY system internal Telkom

  • Operating Systems

    • Linux, for CCBS

  • Desktop

    • Open Office 2.4,

    • Thunderbird 2.x, email

    • Firefox 3.x, browser


Oss implementation roadmap status
OSS Implementation Roadmap Status

Seat Management

95%

Current composition:

46% : 54%

MS WINDOWS

w/

MS OFFICE

80%

75%

LINUX

w/

OPEN Office

MS WINDOWS

w/

OPEN Office

50%

50%

25%

MS WINDOWS

w/

MS OFFICE

MS WINDOWS

w/

Star Office

& OPEN Office

(IGOS)

20%

MS WINDOWS

w/

MS OFFICE

MS WINDOWS

w/

MS OFFICE

5%

MS WINDOWS

w/

IGOS Office

Phase 1 ( until 2005)

Phase 2 (‘06-’07)

Phase 3 (‘08-’09)

Phase 4 (‘10)


Telkom prouds to use oss

MRTG is our tool for measuring network & server performance

To deliver Naming Service (DNS) over more 1.5 million customers we just rely on BIND

Squid for reliable proxy to deliver internet service over 1.5 million customer.

TELKOM prouds to use OSS…

Without compromise we using Java technology for enterprise application

Our high performance web server with very intensive hit just running on Apache. PHP. MySQL & Tomcat

Behind Notes™, we running robust Postfix as SMTP Engine to deliver messages over 30.000 employee & 1.5 million customers

Linux & FreeBSD, the cute operating system for running our Web Hosting services

http://en.wikibooks.org/wiki/Open_Source

http://open.telkom.co.id


Lesson learnt
Lesson Learnt

  • Top Down Policy approach to accelerate the OSS implementation.

  • Proper OSS help-desk support.

  • Intensive OSS Training (ToT)

  • Gradual OSS implementation (step-by-step).

  • Setting up the OSS communication channel within national/ Regional/ TELKOM scope to share the OSS implementation.


Gracias

Russian

Spanish

Japanese

Terima Kasih

Obrigado

Brazilian Portuguese

Thank You

Grazie

Merci

Danke

Italian

French

German

Arabic

English

Thai

Traditional Chinese


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