Communication skills
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COMMUNICATION SKILLS. By R.B.Gaddagimath University Librarian, Gulbarga University, GULBARGA – Karnataka. C’ Consists of mainly 6 elements. Source Message Receiver Channel Effect Feedback. Models of ‘C’. Shanon and Weaver Berlo (SMCR) model Lee Thayer Orgnl Communication Model

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COMMUNICATION SKILLS

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Communication skills

COMMUNICATION SKILLS

By

R.B.Gaddagimath

University Librarian,

Gulbarga University,

GULBARGA – Karnataka


C consists of mainly 6 elements

C’ Consists of mainly 6 elements

  • Source

  • Message

  • Receiver

  • Channel

  • Effect

  • Feedback


Models of c

Models of ‘C’

  • Shanon and Weaver

  • Berlo (SMCR) model

  • Lee Thayer Orgnl Communication Model

  • Organizational, interpersonal, intra-personal technical Levels

  • Derived from sociological physiological psychological & technological


7 cs of communication

7 Cs of Communication

 Capability of audience

  • Credibility of the source

  • Content of Communication

  • Channel of Communication

  • Context

  • Clarity

  • Consistency and continuity


Aida formula

AIDA Formula

  • Attention

  • Interest

  • Desire

  • Action


Semantics in scientific communication

Semantics in Scientific Communication

  • Interpersonal communication – face to face

  • Offers immediate opportunity for feedback – helps in structuring and restructuring the ‘C’

  • We don’t talk to people

  • Our ‘C’ is based on how we see the people

  • We are talking and how we think they see us

  • Transactional Communication


Perceptions of c

Perceptions of ‘C’

  • How I see myself

  • How I see you

  • How I think you see me

  • How you see yourself

  • How you see me

  • How you think I see you

  • The way in which you perceive yourself bears directly on your success in interpersonal relationships.


Improving speech communication skill

Improving speech communication skill

  • Skills adaptation altered to ‘C’ behaviour to fit the circumstances

  • Perfected over the time because experience provides more information on which we operate

  • By experience we learn, but what is appropriate and Inappropriate for certain situations, people and Messages ….. is important

  • Speak in a manner impressive and expressive

  • Most effective ways of Projecting Personality – Speaking First impression is manner of speaking.


Secrets of speech delivery

Secrets of Speech Delivery

  • To attract and hold sympathetic attention you must employ your –

  • Voice, gestures, eye contact and your smile to charm your Listeners away from the appealing distractions

  •  Display personal enthusiasm for your idea as to feel by Listeners that something of value is being imparted

  • You demand the wandering mind to concentrate on idea

  • Idea by establishing constant eye contact

  • Make your personality appear

  • Friendly

  • Approving and

  • One of them

  • A warm smiles – ready passport for the trip through listeners emotional secreen


Effective presentation techniques

Effective Presentation Techniques

  • Give your listeners to help them to follow your ideas

  • Don’t start off on the wrong foot

  • Keep conclusion short

  • Be alert to your audience

  • Maintain eye contact

  • Vary the speed at which you talk

  • Make sure that everyone in the room can hear

  • Use natural gestures

  • Avoid putting your hand near face

  • Use pauses effectively

  • Talk from the notes rather that from the script

  • Eliminate bad habits (jingling coins, chalk breaking, You See, You Know, …… )

  • I mean, But, Because, However, Therefore

  • So on and so forth, unless and until

  • No, Psss …. O.K.


Public speaking

PUBLIC SPEAKING

  • Preparation

  • Data collection – Information

  • Editing

  • Writing

  • Speech plan

  • Presentation

  • Posture

  • Gestures

  • Eye contact

  • Pause

  • Stress

  • Voice-Patch

  • Excellence

  • Rhetorical Questions

  • Flourish

  • Phrases and words

  • Punch line


Interpersonal commun skill

INTERPERSONAL COMMUN SKILL

  • Describing

  • Arguing

  • Refuting

  • Analysing

  • Convincing

  • Questioning

  • Answering

  • Ability to:

  • Influence oneself

  • Influence another

  • Influence a group

  • Influence a society

  • Get influenced by others


Empathy in a talk

EMPATHY IN A TALK

  • Most listeners will be looking for

  • To make money

  • To save money

  • To save time

  • To avoid effort

  • For health

  • For cleanliness

  • To escape physical pain

  • For praise

  • To be popular

  • To attract the opposite sex

  • To converse possessions


Communication skills

  • For enjoyment

  • To gratify curiosity

  • To protect family

  • To be in style

  • For beautiful possessions

  • To satisfy appetite

  • To emulate others

  • To Safety in buying

  • To Avoid criticism

  • To be individual

  • To protect reputation

  • To take advantage of opportunities


Communication skills

  • AIDS : A picture is worth hundred words

  • Graphs, Pie charts, Fishbone diagrams

  • Histograms, Tables

  • OHP sheets, slides

  • Computer : Power Point, Corel : LCD

  • Projection TV

  • Colour enhances appeal


Stand up to be seen time has come get up

STAND UP to be seen – time has come – get up

  • Stance - the way you look tells – your mind

  • Think - of

  • Audience - contact with

  • No apologies- but in a friendly way

  • Deal freely - and frankly

  • Unassumingly - with

  • Promptness - use a smile & a Ice breaker


Shut up up to conclude

SHUT UP up to conclude

  • Sumup- to give a canvas for take home

  • Holistically - from them, buildup, conclusions

  • Usher them - into world of belief, achievement

  • Thank them - being with you & opportunity and

  • Unassumingly - leave from the Podium- with a smile


Thanx for all

THANX FOR ALL


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