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COMMUNICATION SKILLS. By R.B.Gaddagimath University Librarian, Gulbarga University, GULBARGA – Karnataka. C’ Consists of mainly 6 elements. Source Message Receiver Channel Effect Feedback. Models of ‘C’. Shanon and Weaver Berlo (SMCR) model Lee Thayer Orgnl Communication Model

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communication skills

COMMUNICATION SKILLS

By

R.B.Gaddagimath

University Librarian,

Gulbarga University,

GULBARGA – Karnataka

c consists of mainly 6 elements
C’ Consists of mainly 6 elements
  • Source
  • Message
  • Receiver
  • Channel
  • Effect
  • Feedback
models of c
Models of ‘C’
  • Shanon and Weaver
  • Berlo (SMCR) model
  • Lee Thayer Orgnl Communication Model
  • Organizational, interpersonal, intra-personal technical Levels
  • Derived from sociological physiological psychological & technological
7 cs of communication
7 Cs of Communication

 Capability of audience

  • Credibility of the source
  • Content of Communication
  • Channel of Communication
  • Context
  • Clarity
  • Consistency and continuity
aida formula
AIDA Formula
  • Attention
  • Interest
  • Desire
  • Action
semantics in scientific communication
Semantics in Scientific Communication
  • Interpersonal communication – face to face
  • Offers immediate opportunity for feedback – helps in structuring and restructuring the ‘C’
  • We don’t talk to people
  • Our ‘C’ is based on how we see the people
  • We are talking and how we think they see us
  • Transactional Communication
perceptions of c
Perceptions of ‘C’
  • How I see myself
  • How I see you
  • How I think you see me
  • How you see yourself
  • How you see me
  • How you think I see you
  • The way in which you perceive yourself bears directly on your success in interpersonal relationships.
improving speech communication skill
Improving speech communication skill
  • Skills adaptation altered to ‘C’ behaviour to fit the circumstances
  • Perfected over the time because experience provides more information on which we operate
  • By experience we learn, but what is appropriate and Inappropriate for certain situations, people and Messages ….. is important
  • Speak in a manner impressive and expressive
  • Most effective ways of Projecting Personality – Speaking First impression is manner of speaking.
secrets of speech delivery
Secrets of Speech Delivery
  • To attract and hold sympathetic attention you must employ your –
  • Voice, gestures, eye contact and your smile to charm your Listeners away from the appealing distractions
  •  Display personal enthusiasm for your idea as to feel by Listeners that something of value is being imparted
  • You demand the wandering mind to concentrate on idea
  • Idea by establishing constant eye contact
  • Make your personality appear
  • Friendly
  • Approving and
  • One of them
  • A warm smiles – ready passport for the trip through listeners emotional secreen
effective presentation techniques
Effective Presentation Techniques
  • Give your listeners to help them to follow your ideas
  • Don’t start off on the wrong foot
  • Keep conclusion short
  • Be alert to your audience
  • Maintain eye contact
  • Vary the speed at which you talk
  • Make sure that everyone in the room can hear
  • Use natural gestures
  • Avoid putting your hand near face
  • Use pauses effectively
  • Talk from the notes rather that from the script
  • Eliminate bad habits (jingling coins, chalk breaking, You See, You Know, …… )
  • I mean, But, Because, However, Therefore
  • So on and so forth, unless and until
  • No, Psss …. O.K.
public speaking
PUBLIC SPEAKING
  • Preparation
  • Data collection – Information
  • Editing
  • Writing
  • Speech plan
  • Presentation
  • Posture
  • Gestures
  • Eye contact
  • Pause
  • Stress
  • Voice-Patch
  • Excellence
  • Rhetorical Questions
  • Flourish
  • Phrases and words
  • Punch line
interpersonal commun skill
INTERPERSONAL COMMUN SKILL
  • Describing
  • Arguing
  • Refuting
  • Analysing
  • Convincing
  • Questioning
  • Answering
  • Ability to:
  • Influence oneself
  • Influence another
  • Influence a group
  • Influence a society
  • Get influenced by others
empathy in a talk
EMPATHY IN A TALK
  • Most listeners will be looking for
  • To make money
  • To save money
  • To save time
  • To avoid effort
  • For health
  • For cleanliness
  • To escape physical pain
  • For praise
  • To be popular
  • To attract the opposite sex
  • To converse possessions
slide14
For enjoyment
  • To gratify curiosity
  • To protect family
  • To be in style
  • For beautiful possessions
  • To satisfy appetite
  • To emulate others
  • To Safety in buying
  • To Avoid criticism
  • To be individual
  • To protect reputation
  • To take advantage of opportunities
slide15
AIDS : A picture is worth hundred words
  • Graphs, Pie charts, Fishbone diagrams
  • Histograms, Tables
  • OHP sheets, slides
  • Computer : Power Point, Corel : LCD
  • Projection TV
  • Colour enhances appeal
stand up to be seen time has come get up
STAND UP to be seen – time has come – get up
  • Stance - the way you look tells – your mind
  • Think - of
  • Audience - contact with
  • No apologies - but in a friendly way
  • Deal freely - and frankly
  • Unassumingly - with
  • Promptness - use a smile & a Ice breaker
shut up up to conclude
SHUT UP up to conclude
  • Sumup - to give a canvas for take home
  • Holistically - from them, buildup, conclusions
  • Usher them - into world of belief, achievement
  • Thank them - being with you & opportunity and
  • Unassumingly - leave from the Podium - with a smile
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