Central e-Government Products: Current & Planned

1. Central e-Government Products: Current & Planned E-Delivery Team, Cabinet Office Jerry Fishenden Created: Oct 2001 Last Update: Jan 03

2. User Experience Metadata Framework (Dublin Core) Security Framework Data Interoperability (GovTalk/XML) intermediaries Government portals Commercial Portals PC Applications Interfaces User Interfaces + Web Service Interfaces Existing OeE e-Government Products Authentication & Authorisation Transaction Engine DIS Helpdesk Secure Messaging Knowledge Network UKOnline Infrastructure Providers Central Government, Local Authorities, Agencies, etc Related Organisations (eg Pensions Industry) UK Existing e-Government Layers

3. “Government Gateway” Existing UK e-Government Products (1) Live Q1 2003 Authentication & Authorisation Transaction Engine Secure Messaging Helpdesk Payments • authenticates users and transactions • supports userID/passwords • and digital certificates • - provides single identity for use across all government services • subset of functionality exposed via web services • SMS (cellphone) based authentication proven in R&D lab • single point of entry for all B-2-G, C-2-G and G-2-G messaging / transactions • checks, routes and audits all transactions • webmail 2-way secure communication between government organisations and users • functionality exposed via web services • utilities for departmental helpdesks • direct use for payments (e.g. debit cards) and via Gateway • functionality exposed via web services

4. Existing UK e-Government Products (2) Live Q4 2003 “True North” UKOnline Citizen Portal Knowledge Network GSI • dual, secure government data centres • currently under procurement: shortlist stage • will consolidate all central products into secure, twin data centres under one ownership • front-end portal for all UK citizen information • single platform and infrastructure for all UK government web sites • inter-government Ministerial and civil servant briefing system • public portal (subset of system) in process of development • internal secure government intranet • GSI 2 under procurement

5. Take-Up e-Government Product Enhancements 2003 2003 2003 2003 UDDI.gov.uk W3C DSIG TTP A&A federation • design-time & run-time location and use of e-government web services • moves Gateway to full W3C DSIG compliance • enables third parties to authenticate individuals electronically and for government to recognise appropriately issued third party credentials • provides federated trust model in place of simplistic single point of authentication and authorisation

6. Proposed Additional e-Government Products all dates provisional 2003 2003 2004 2004 2005 2006 Notifications Rules Forms Server Forms Store Circumstances & Personalisation Address Database Appointments • - allows departments to send user’s notifications via the user’s chosen channel • proof of concept built out by OeE R&D lab • pilot with Norwich Hospital and Surrey Council • defining functional specification for full tender • central repository of business and calculation rules (eg. benefits) • SoftLaw to be evaluated in OeE R&D lab • core design with OeE R&D lab • Forms server: A service that allows a portal or application to pick up a copy of the latest form and render it • Forms store: a secure storage system used to store part completed forms • holds personal information of the kind that has to be entered onto most government forms • provides the personal info for use with other products, such as Rules • controlled / updated by citizens - captures registered address for each service a user has enrolled for - allows users to roll up addresses and split them down as appropriate: the engine will notify the appropriate organisation of the change automatically - quick route to change of address for services enrolled for - allows a user to set up, change and cancel various appointments for Government services

7. User Experience Metadata Framework Security Framework Data Interoperability (XML) Intermediaries (eg NACAB, Banks, Employers) Government Portals (central, Local) Commercial Portals (eg. Yahoo, MSN) PC Applications (eg. Money, TaxSaver) Portable Devices (eg phones, PDAs) iDTV Kiosks, Libraries, etc Interfaces Direct User Interfaces + Web Service Interfaces e-Government Products A & A Transactions Secure 2-way comms Rules Document/ Knowledge Mgt Helpdesk & MIS Notifications Forms Providers Central Government, Local Authorities, Agencies, etc Related Organisations (eg Pensions Industry) Private Sector (eg. Upmystreet.com, MapPoint.Net) e-Government Foundation Layers - Vision

8. Local Govt Portal Government Gateway Authentication Backend systems Government Gateway Authentication and Message Routing EAI Citizen DIS Notifications Intranet • Other Orgs • LGs • central govt • police • etc Local Govt office worker Local Govt mobile worker e-2-e tech scenario (basic overview)

9. Business Scenarios • Core “Joined-up” initiatives (spanning employers, pensions companies, local and central government departments): • Retirement planning • Welfare benefits • Children with special needs • Basic mono-services (eg tax return, VAT return, council tax, etc)