Nhsscotland quality strategy and health works anne hendry national clinical lead for quality
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NHSScotland Quality Strategy and Health Works Anne Hendry National Clinical Lead for Quality. Key messages. Better Health Better Care development Integrated rather than additional Aligns policy, planning and performance For all of us - NHS, partners and public

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Nhsscotland quality strategy and health works anne hendry national clinical lead for quality

NHSScotland Quality Strategy and Health Works Anne HendryNational Clinical Lead for Quality


Key messages
Key messages

Better Health Better Care development

Integrated rather than additional

Aligns policy, planning and performance

For all of us - NHS, partners and public

For the long haul


Built on people s priorities
Built on people’s priorities

caring and compassionate health services

collaborating with patients and all who work for and with NHSScotland

providing a clean and safe care environment

improved access and continuity of care

confidence and trust in healthcare services

delivering clinical excellence



3 quality ambitions
3 Quality Ambitions

  • Mutually beneficial partnerships between patients, their families and those delivering healthcare services. Partnerships which respect individual needs and values and which demonstrate compassion, continuity, clear communication and shared decision-making.

  • No avoidable injury or harm from the healthcare they receive, and that they are cared for in an appropriate, clean and safe environment at all times.

  • The most appropriate treatments, interventions, support and services will be provided at the right time to everyone who will benefit, with no wasteful or harmful variation.


Quality infrastructure
Quality Infrastructure

  • Quality Alliance and Board

  • Governance

  • Workforce

  • Ehealth

  • Quality Improvement –HUB partners

  • Quality Measurement Framework


Quality and Value

QUALITY INITIATIVES COST REDUCTION PROGRAMMES

1 2

3 4 5

Costs more cost neutral improves quality quality neutral reduces quality

reduces costs


What will it take
What will it take?

Embedding quality in day-to-day work

Greater coherence, alignment and focus

Collaboration and leadership

A shift in ethos, approach and behaviours

A focus on outcomes that matter

Setting the right targets and measures


Qmf 3 quality ambitions

1

Quality Outcome Measures

2

HEAT

3

Local and national quality indicators

QMF 3 Quality Ambitions


Nurturing quality

Doing The Right Thing

Doing it Right

Approaches

Care and supports

People

Treatments

Interventions

Processes

Pathways

Structures

Nurturing Quality


Person centred ambition
Person Centred Ambition

Empathic encounters

Effective continuous relationships / teams

Enablement and self management

Empowerment and assets approach

Equality sensitive practice and mutuality

Ethos of workforce and organisation


Effective ambition
Effective Ambition

The most appropriate treatments, interventions, support and services will be provided at the right time to everyone who will benefit, with no wasteful or harmful variation.

Throughout the life journey


Effective ambition priorities
Effective Ambition Priorities

Early Years

Population Health Improvement

Inequalities Targeted Primary Prevention

Complex needs

Efficiency and Productivity

Delivering Quality in Primary Care Action Plan

MCNs

Health Works and Scottish Offer


Effective complex care
Effective Complex Care

  • Long Term Conditions Action Plan

  • Living and Dying Well

  • Reshaping Care Pathways for Older People

  • Dementia Strategy

  • Delivering Quality in Primary Care Action Plan

  • Shifting the Balance / IRF

  • Rehabilitation Framework & Health Works

  • Multi-agency partnership


High level outcome statement
High Level Outcome Statement

People with complex care needs, their families and carers, have more choice, control and independence; feel valued, safe and informed; and are supported to live well at home or in a homely setting for as long as possible


7 scottish heath offer principles
7 Scottish Heath Offer Principles

  • Care plans / goal setting - work outcome

  • Biopsychosocial model

  • Enable meaningful activity and function

  • Good work is good for health

  • Early Intervention

  • Minimum Standards - reduce variation

  • Access


Discussion
Discussion

How will implementing the Health Works

Scottish Offer help us realise our Quality

Ambitions?

What would optimise momentum and impact?

Actions for Scottish Offer National Forum?

Actions for Quality Strategy team?


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