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Chapter 4

Chapter 4. Managing Effectively 4th Edition Chuck Williams. Planning and Decision Making. Benefits and Pitfalls of Planning. Pitfalls of Planning. Benefits of Planning. 1.1. Setting Goals. S.M.A.R.T. Goals: Commitment to Goals:. 2.1. Developing Effective Action Plans.

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Chapter 4

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  1. Chapter 4 Managing Effectively 4th Edition Chuck Williams Planning and Decision Making

  2. Benefits and Pitfalls of Planning Pitfalls of Planning Benefits of Planning 1.1

  3. Setting Goals S.M.A.R.T. Goals: Commitment to Goals: 2.1

  4. Developing Effective Action Plans An Action Plan Lists… Tracking Progress Proximal Goals: Distal Goals: Performance Feedback: 2.3

  5. Maintaining Flexibility Option-Based Planning Learning-Based Planning 2.5

  6. Starting at the Top Strategic Plans Vision Mission 3.1

  7. Bending in the Middle Tactical Plans ManagementbyObjectives 3.2

  8. Finishing at the Bottom Single-Use Plans Standing Plans Budgets Operational Plans: Types of Operational Plans: 3.3

  9. Step 1: Define the Problem:Step 2: Identify Decision Criteria:Step 3: Weight Decision Criteria:Step 4: Generate Alternative Courses of Action:Step 5: Evaluate Alternative Courses of Action:Step 6: Compute the Optimal Decision: Steps to Rational Decision Making 4.1

  10. Limits to Rational Decision Making • Bounded Rationality • Maximize • Satisfice 4.7

  11. Group Decision Making Disadvantages Advantages 5.1

  12. Structured Conflict Devil’s Advocacy Dialectical Inquiry C-Type Conflict A-Type Conflict 5.2

  13. Nominal Group Technique Delphi Technique 5.3

  14. Stepladder Technique Exhibit 4.10 Step 3 Step 2 Step 1 5.5 Adapted From Exhibit 5.13

  15. Electronic Brainstorming Four Rules of Brainstorming Disadvantages of Electronic Brainstorming Advantages of Electronic Brainstorming 5.6

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