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NEPIC Business Security Event. ‘7/7’ – selected learning points. Roger Kember LINK Associates International 07545 388269. ‘7/7’ – selected learning points. Improving Crisis Management Reviewing your plans Incorporating into exercises Selling to the Board.

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7 7 selected learning points

NEPIC Business Security Event

‘7/7’ – selected learning points

Roger Kember

LINK Associates International

07545 388269

7 7 selected learning points1
‘7/7’ – selected learning points
  • Improving Crisis Management
  • Reviewing your plans
  • Incorporating into exercises
  • Selling to the Board
7 7 selected learning points2
‘7/7’ – selected learning points

H & S warning

( PD 25111:Guidance on Human Aspects of Business Continuity )

learning point 1
learning point 1

confusion

&

unstructured communications

are at a maximum at the start of a major incident

learning point 2
learning point 2

dealing with incidents

occurring at the same

timeorplace

m p s 9 am thursday 7 july 2005
M.P.S. - 9am Thursday 7 July 2005
  • Central Command Complex
  • ‘Major Incident’ declared
  • call cascade (inc. COBR)
  • GOLD GROUP called
  • MPS in Major Incident mode
learning point 3
learning point 3

in a crisis

the organisation needs to go into

crisis response mode

ct crisis management in the u k
CT Crisis Management in the U.K

Cabinet Office Briefing Room

Strategic Co-ordinating Group

Gold -Silver-Bronze

incident

slide11

CABINET OFFICE BRIEFING ROOM (COBR) membership

Chair (P.M, Home Sec. or H.O senior civil servant)

Home Office, F&CO, MoD, Special Forces,

HMT, Government Information Co-ordination Service(GICS), Secret Intelligence Service, Security Service & ACPO(Terrorism & Allied Matters)

Devolved Administrations,

Territorial Departments (e.g. DH, DEFRA, DfT )

Minister for London

ALWAYS

USUALLY

LONDON

cobr concept of operations
COBR ‘Concept of Operations’

from hostage negotiations to

‘cascade failures’

learning point 4
learning point 4

move at the speed of the crisis-

not the speed of the organisation

slide17
COBR

cabinetoffice.gov.uk/ukresilience

Conference Room

learning point 5
learning point 5

when the game changes

- change your game

cobr training
COBR training
  • an enlarged training programme for staff
  • national exercise programme for Silvers, Golds, civil servants & Ministers
learning point 6
learning point 6

training & exercising

improve performance

9 11 commission
‘9/11’ Commission

“ A failure of imagination”

tokyo 20 march 1995
Tokyo - 20.March 1995
  • 13 dead
  • 50 severely injured
  • 1000s vision impairment
learning point 7
learning point 7

predictable

- but not predicted

learning point 8
learning point 8

prepare

and

be prepared

2 weeks before 7 7
2 weeks before ‘7/7’

‘Hanover Weekend’ seminar

  • Put the SIO (Senior Investigating Officer) in the ‘virtual hot seat’
  • Psychologically prepared
  • Some mental pre-planning
learning point 9
learning point 9

putting someone in the virtual hot seat increases their motivation to invest

ct presumption 1
CT presumption 1

an incident that could be terrorist related WILL be treated as terrorist related until the contrary is proved

ct presumption 2
CT presumption 2

a terrorist incident will treated as the first of a SERIES of such incidents until the contrary is proved

cobr 11am 7 july 2005
COBR – 11am, 7.July 2005

Three unanswered questions

cobr 11am 7 july 20051
COBR – 11am, 7.July 2005

Three unanswered questions:

1) Who was behind this attack?

cobr 11am 7 july 20052
COBR – 11am, 7.July 2005

Three unanswered questions:

  • Who was behind this attack?
  • When would the next attack be?
cobr 11am 7 july 20053
COBR – 11am, 7.July 2005

Three unanswered questions:

  • Who was behind this attack?
  • When would the next attack be?
  • Where would the next attack be?
cobr 11am 7 july 20054
COBR – 11am, 7.July 2005

there were no answers

learning point
learning point

everyone must learn to deal with uncertainty

learning point 10
learning point 10

everyone must learn to deal with uncertainty

- and still carry on

learning point1
learning point
  • take all reasonable steps to find out
  • put H & S first
  • undertake a R.A and document it
learning point 11
learning point 11
  • take all reasonable steps to find out
  • put H & S first
  • undertake a R.A and document it
  • apply ‘CT presumption 3’
ct presumption 3
CT presumption 3

the UK Government will

not

do the terrorists job for them

7 july 2005
7.July 2005

the 1st press

conference

learning point 12
learning point 12
  • seen to be in control
  • reassure all stakeholders
  • no info. = no questions
learning point2
Learning point
  • authoritative
  • conference in full
  • live
  • loops v live
  • speculation
learning point 13
learning point 13

time delay on live operations

learning point 15
learning point 15

CCTV is a vital tool in Counter Terrorism

learning point 16
learning point 16

authenticate

your

facts

9 11 commission1
‘9/11’ Commission

“ A failure of imagination”

learning points the future
learning points – the future

their next attack -

your next response

learning points the future1
learning points – the future

10 February 2011

Pakistan attack: \'Schoolboy\' suicide bomber hits Mardan

A young suicide bomber dressed in school uniform has blown himself up at an army compound in Pakistan, killing at least 31 people, officials say.

learning points the future2
learning points – the future

7/7 ringleader Mohammed Sidique Khan tried to radicalise boy aged 11

7/7 bomber Mohammed Sidique Khan, who worked as a primary school mentor, told a young student British people would ‘pay for what they had done to Pakistan’.

learning points the future4
learning points – the future

“Today one can threaten a whole society with a flask carrying pathogens created in a garage – and without a detectable signature”

7 7 selected learning points5

‘7/7’ – selected learning points

Thank You

Roger Kember MA(Distinction), BSc(Hons), MBCI

LINK Associates International

[email protected]

07545 388269

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