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Global Field Service and Global One Fleet for S2000

Global Field Service and Global One Fleet for S2000. Dan Davis Thursday, September 13. Today’s Overview. Global Field Service. Global Field Service. Integrated to S2000 D-Board for Real-Time dispatching Instant access to work order and all customer details

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Global Field Service and Global One Fleet for S2000

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  1. Global Field Service and Global One Fleet for S2000 Dan Davis Thursday, September 13

  2. Today’s Overview

  3. Global Field Service

  4. Global Field Service • Integrated to S2000 D-Board for Real-Time dispatching • Instant access to work order and all customer details • Real-Time D-Board Time stamping • Dynamic update to S2000 Register • Work notes are automatically on Notes Tab • Integrated Signature Authorization • Complete or Suspend call from the field • Integrated with DBS GOF/GPS/Garmin

  5. Today’s Schedule Integrated to S2000 D-Board

  6. Change Status Instant access to work order and all customer details

  7. Change Status Real-Time D-Board Time stamping

  8. Acknowledge→Travel→Started Real-Time D-Board Time stamping

  9. Acknowledge→Travel→Started Real-Time D-Board Time stamping

  10. Acknowledge→Travel→Started Real-Time D-Board Time stamping

  11. Register- add Labor Dynamic update to S2000 Register

  12. Register- add Parts Dynamic update to S2000 Register

  13. Parts - Online Search Dynamic update to S2000 Register

  14. S2000 Register Dynamically updates to S2000 Register

  15. Work Notes Work notes are automatically on Notes Tab

  16. Payments and Totals Signature Authorization

  17. Next assigned work order Complete or Suspend call from the field

  18. Cast your vote It’s your software

  19. Global One Fleet

  20. Who’s Who

  21. Summary • Define your challenges • Technologicalas well as personal • Set realistic expectation • Mastery is not achieved overnight • Keep your eye on the goal • Mentorship programs

  22. Resources • <Intranet site text here><hyperlink here> • <Additional reading material text here><hyperlink here> • This slide deck and related resources:<hyperlink here>

  23. Questions?

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