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Cooperatives: What They Are and the Role of Members, Directors, Managers, and Employees

This report provides an overview of the cooperative manager's responsibilities, including implementing board policy, advising the board, managing daily operations, and hiring/training staff. It also covers their role in setting goals, reporting to the board and members, and representing the cooperative.

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Cooperatives: What They Are and the Role of Members, Directors, Managers, and Employees

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  1. Cooperatives: What They Are and the Role of Members, Directors, Managers, and Employees United States Department of Agriculture Rural Business - Cooperative Service RBS Cooperative Information Report 11 http://www.rurdev.usda.gov/rbs/index.html USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

  2. WHAT THE COOPERATIVEMANAGER DOES USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

  3. Manager • Implements board policy • Advises the board • Manages daily operations • Hires and trains staff • Sets short-range tactical goals in line with long-range plans • Reports to the board • Reports to members • Represents the cooperative USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

  4. The Manager Understands the cooperative’s purpose and follows the policies! USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

  5. The Manager Advises the board • Competitive strategy • Financial management • Operational efficiency • New technology and equipment • New products and services • Policy changes needed • Regulatory changes • Governmental affairs USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

  6. The Manager Controls daily operations • Supervises and coordinates functions • Manages people, capital, and physical resources • Is accountable for his performance USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

  7. The Manager Hires staff • Trains and supervises • Provides leadership, direction, and motivation • Appraises their performance USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

  8. The Manager Sets tactical goals and implements actions, in line with the cooperative’s strategic objectives USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

  9. The Manager Reports to the board • Issues and circumstances • Statement of operations • Balance sheet • Accounts receivable, delinquent accounts • Progress toward objectives • Summary of operational activity • Proposals for immediate or longer term consideration USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

  10. The Manager Reports to members • Working contact • Open house • Letters • Newsletter • Meetings • Visits • Formal report at annual meeting USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

  11. The Manager Represents the cooperative • In the community • With other cooperatives • In the industry • With government officials USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

  12. Cooperative Manager - A Unique Position Coach and Player Leader and Follower Mediator and Magician Diplomat and Dictator Judge and Jury Educator and Motivator Analyst and Activist USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

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