Web 2.0 for Government Knowledge Management Everyone benefits by sharing knowledge March 24, 2010. Rich Zaziski, CEO FYI Business Solutions [email protected] Emerging Technologies Work Group. Overview of Web 2.0 Knowledge Management What is Knowledge Management?
What is Knowledge Management?
Questions and Answers
Knowledge Management in Web 2.0
Organizations have vast amount of information, which creates problems such as:
A Knowledge Management Portal acts like a library in that it is a repository for all available relevant information on a given subject area.
It also provides a powerful platform for information sharing and collaboration.
Create a platform that facilitates the sharing, collaboration, and maintenance of your institutional knowledge.
Design an intuitive, browser-based and “light-weight” solution that can be used by every level of the organization.
Provide an easy-to-use framework that allows subject matter experts to update and maintain knowledge bases.
Develop a strategy to assimilate the knowledge repository into the “day-to-day” business processes to facilitate a self-sustaining operational environment.
Design a solution that will be easily transportable to future platforms.
Objectives of Knowledge Management