Heart and soul of leaders conquer fears and make a difference
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Gloria Lamela Beriones, MSN, RN PNAA South Central Region Vice President Nursing Director The Methodist Hospital Houston, Texas October 22, 2010. Heart and Soul of Leaders: Conquer Fears and Make a Difference. Objectives. Describe the characteristics of transformational leaders.

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Heart and soul of leaders conquer fears and make a difference

Gloria Lamela Beriones, MSN, RN

PNAA South Central Region Vice President

Nursing Director

The Methodist Hospital

Houston, Texas

October 22, 2010

Heart and Soul of Leaders: Conquer Fears and Make a Difference


Objectives

Objectives

  • Describe the characteristics of transformational leaders.

  • Discuss strategies that influence people to embrace change.

  • Integrate authentic leadership image in practice every day.


Outline of the topic

Outline of the Topic

  • Define Transformational Leadership

  • Concepts of Transformational Leadership

  • Components of Transformational Leadership

  • Characteristics of Transformational Leaders

  • The Eight Step Process of Successful Change

  • Create Your Authentic Leadership Image


Transformational leadership

Transformational Leadership

James Macgregor Burns (1978)

  • Transformational Leadership

  • Transactional Leadership

    Bernard M. Bass (1985)

  • Expanded and refined Burns’ Transformational Leadership

  • Burns


  • Transformational leadership1

    Transformational Leadership

    It is a relationship between two or more people, where both are elevated to a higher level of morality and motivation by raising “the level of human conduct and ethical aspirations of both leader and led”.


    The ancc new magnet model

    The ANCC New Magnet Model


    Heart and soul of leaders conquer fears and make a difference

    Five Magnet Model Components

    • Transformational Leadership

    • Structural Empowerment

    • Exemplary Professional Practice

    • New Knowledge, Innovation, & Improvements

    • Empirical Quality Results

    • http://www.nursecredentialing.org/Magnet/NewMagnetModel.aspx


    Concepts of transformational leadership

    Concepts of Transformational Leadership

    • Purpose

    • Relationships

    • Motives & Values

    • Moral Leadership

    • Charisma

    • Participative Leadership


    Components of transformational leadership

    Components of Transformational Leadership

    Idealized Influence – communal vision / values

    +

    Inspirational Motivation – Sense of purpose / meaning

    +

    Intellectual Stimulation – take risks & encourage creativity

    +

    Individual Consideration – mentor or coach


    Adding all components of transformational leadership

    Adding All Components of Transformational Leadership

    = Performance Beyond Expectations


    Characteristics of transformational leaders

    Characteristics of Transformational Leaders

    • Empowers followers to do what is best

    • Strong role model with high values

    • Listens to all viewpoints

    • Creates a vision using people in the organization

    • Helps the organization in helping others to contribute

    • Change agent setting example: initiate & implement


    Heart and soul of leaders conquer fears and make a difference

    Think of a Transformational Leader

    Describe Her or Him in Three Words


    Heart and soul of leaders conquer fears and make a difference

    ‘ASK’ …the Leaders

    Attitude

    Skills

    Knowledge


    Eight step process for leading successful change

    Eight-step Process for LeadingSuccessful Change

    Implementing and sustaining the change

    8. Make it stick

    7. Don’t let-up

    Engaging and enabling the whole organization

    6. Create short-term wins

    5. Enable action

    4. Communicate for buy-in

    3. Get the vision right

    Creating a climate for change

    2. Build guiding teams

    1. Increase urgency


    The eight step process of successful change

    The Eight Step Process of Successful Change

    Set the Stage

    1. Create a Sense of Urgency

    2. Pull Together the Guiding Team

    Decide What to Do

    3. Develop the Change Vision and Strategy


    The eight step process of successful change1

    The Eight Step Process of Successful Change

    Make It Happen

    4. Communicate for Understanding and Buy In.

    5. Empower Others to Act

    6. Produce Short-Term Wins

    7. Don’t Let Up

    Make It Stick

    8. Create a New Culture


    Heart and soul of leaders conquer fears and make a difference

    Call for Action

    • Show and / or Tell Stories that make people…

    • SEE – create a dramatic, eye catching and compelling situations that help people visualize the problem or a solution to the problem.

    • FEEL- visualizations awaken feelings that facilitate useful change or ease feelings that are barriers. Urgency, optimism, or faith may go up. Anger, complacency, cynicism, or fear may go down.

    • Kotter, J. P., & Cohen, D.S. (2002). The heart of change. Boston,

    • MA: Harvard Business School Publishing.


    Heart and soul of leaders conquer fears and make a difference

    Call for Action

    • Show and / or Tell Stories that make people…

    • CHANGE- new feelings change or reinforce new behaviors. People work harder to make a good vision a reality.They do not stop until the work is done even if the road is long.

    • Kotter, J. P., & Cohen, D.S. (2002). The heart of change. Boston,

    • MA: Harvard Business School Publishing.


    Create your authentic leadership image

    Create Your Authentic Leadership Image

    Using techniques both verbal and nonverbal behaviors:

    • Tell stories

    • Master your message

    • Use vocal variety

    • Focus on “we”

    • Set a challenge


    Create your authentic leadership image1

    Create Your Authentic Leadership Image

    • Show confidence

    • Smile

    • Consider visual impact

    • Get a voice or speaking coach

    • Invest in media or presentations skills training


    Create your authentic leadership image2

    Create Your Authentic Leadership Image

    • Take an acting class

    • Find a leadership coach

    • Practice your ability to respond to the unexpected

    • Seek out a mentor

    • Join Toastmasters

    • Work with a speechwriter


    Call to actions

    CALL TO ACTIONS

    Form groups and discuss, analyze and evaluate all that you have learned about transformational leadership. Describe how you are going to integrate them into practice?

    Group Report …


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