8 th national e governance conference bhubaneswar 2005 capacity building for e governance
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8 th National e-Governance Conference Bhubaneswar, 2005 Capacity Building for e-Governance. Summary of the Conference. R.Chandrashekhar, Joint Secretary (E-Governance) Department of IT, Government of India. Inaugural Session : 3 rd Februrary.

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8 th national e governance conference bhubaneswar 2005 capacity building for e governance

8th National e-Governance ConferenceBhubaneswar, 2005Capacity Building for e-Governance

Summary of the Conference

R.Chandrashekhar, Joint Secretary (E-Governance)Department of IT, Government of India

inaugural session 3 rd februrary
Inaugural Session : 3rd Februrary
  • Inaugurated by Union Minister C & IT with CM, Orissa as Chief Guest and Secy DIT present.
  • Minister C&IT reiterated the commitment of GOI to e- governance in the NCMP
    • Rapid introduction of e-governance through NEGAP
    • Develop basic e-governance infrastructure through State Wide Area Networks and State Data Centres
    • Improve availability of services in rural areas thru Common Service Centres.
  • Build capacity to provide integrated service delivery
    • Use private. sector resources wherever required
issues discussed
Issues Discussed
  • NEGAP
  • Milestones Achieved and Milestones Ahead
  • Capacity Building for e-Governance
  • Institutional and Organizational Frameworks for enabling e-Governance
  • Public Expenditure Management
  • Learnings from Pre-Conference Workshops
  • Capacity Building at State Level
  • Capacity Building at Local Government Level
  • Project Management from Conceptualization to implementation
  • Technical Issues and Management of Capacity Building Interventions
negap approach
NEGAP Approach
  • Focus on Public Service Delivery & Outcomes
    • Process Re-engineering & Change Management are critical
    • Radically change the way government delivers services
  • Centralized Initiative, Decentralized Implementation
  • Standardize, Localize & Replicate
  • Project Implementation in Mission Mode
    • Each department to select & empower Mission Implementation Teams
  • Effective Public Private Partnership is crucial
  • Think Big, Start Small and Scale Fast
negap implementation strategy
NEGAP: Implementation Strategy
  • All services supported by 3 infrastructure pillars to facilitate web-enabled Anytime, Anywhere access
    • Connectivity: State Wide Area Networks (SWANs)/NICNET
    • National Data Bank/ State Data Centres ( SDCs)
    • Common Service Centres (CSCs) primary mode of delivery
  • Standardization of core policies & practices to ensure
    • Integration of services & Interaction between applications
gist of deliberations part i
Gist of Deliberations … Part (i)
  • Need for clear service goals and levels & for projectization
  • Service goals not achievable without substantial process reengineering, change & project management
  • Political & administrative.buy-in needed at the highest level
  • Service orientation and integrated service delivery present big increase in aspiration level
  • Need to use private sector capabilities & PPP models
  • Huge capacity gaps in government at all levels
  • Build able e-governance champions, teams, institutions
gist of deliberations part ii
Gist of Deliberations … Part (ii)
  • Need to replicate successful projects
    • Need to use off-the-shelf solutions wherever feasible
  • Need to utilize existing infrastructure and create Government Call centers
  • Need for e-governance to keep pace with law and law to keep pace with technology
  • Adopt IT to move towards accrual based accounting
    • study and adopt such successful Public Exp. Management solutions from other countries
  • Need for interoperable framework and standards
  • Leverage mobile governance for accessing services
gist of deliberations part iii
Gist of Deliberations … Part (iii)
  • Need for systematic assessment and evaluation of projects
  • Projects need to be citizen centric and not department centric
  • Need for change management : government functionaries, elected representatives as well as citizens
  • People pressure will prevent reversion from successful projects
  • Disaster management systems need to be implemented
  • Need to address local language issues
  • Use EG for targeted Government subsidy delivery & minimize leakages
gist of deliberations part iv
Gist of Deliberations … Part (iv)
  • States to work out specific projects, goals, timelines, capacity gaps
  • Use ACA of PC (04-05) to build capacities in
    • Project formulation and appraisal
    • Change Mgmt. Including Process Reengineering
    • Project/ Program Management
    • Financial structuring & Bid process Mgmt.
    • Technology
  • Industry offered to set up Task Force to prepare a compendium on Process Reengineering & scalable solution frameworks
gist of deliberations part v
Gist of Deliberations … Part (v)
  • Source HR for internal capacities (for policy, strategy, outsourcing projects/ consultancies not for execution) from
    • Govt.
    • Private sector on contract where needed
    • Use existing/ new State level agency as vehicle
  • Need for training for e-gov champions, CIOs
  • Create institutional capacities
    • State level Committee headed by CS to drive program
    • States to formally designate State CIO, CTO
    • Dept.CIO,CTO, internal structures as needed to drive project
networked india
Networked India
  • National Data-Bank
  • Secure, Reliable, Accessible
common service centres cscs
Common Service Centres (CSCs)
  • Common Service Delivery Centers
    • Target: To reach 100,000 villages by 2007
    • Every village covered directly or thru adjoining village
      • Honeycomb pattern - 6 adjoining villages can access CSC
    • Public and Private Services
      • Including collection of payments for government / utilities
    • Entrepreneurship model for implementation
    • Aggregation of services for viability
    • Guidelines for Government Support by January 2005
    • Post Office / Panchayat Infrastructure to be leveraged
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