University of cape town department of student affairs us delegation introduction to uct dsa
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UNIVERSITY OF CAPE TOWN DEPARTMENT OF STUDENT AFFAIRS US DELEGATION - INTRODUCTION TO UCT / DSA. Presented by: Moonira Khan Executive Director: Student Affairs [email protected] CONTEXT (1). EXTERNAL SCAN GLOBAL Competition for resources, students, prestige and status

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UNIVERSITY OF CAPE TOWN DEPARTMENT OF STUDENT AFFAIRS US DELEGATION - INTRODUCTION TO UCT / DSA

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UNIVERSITY OF CAPE TOWNDEPARTMENT OF STUDENT AFFAIRSUS DELEGATION - INTRODUCTION TO UCT / DSA

Presented by: Moonira Khan

Executive Director: Student Affairs

[email protected]


CONTEXT (1)

EXTERNAL SCAN

  • GLOBAL

    • Competition for resources, students, prestige and status

    • Increased focus on professionalization of services and staff

    • Specialization of student affairs as a recognized own field

    • Innovation opportunities for student affairs – an evolving sector

  • NATIONAL

    • ‘GLOCAL’ implications

    • Social context – 90: 10 scenario between poor and rich in South Africa

    • Increased social class divide

    • Skills development revolution – Matric revisited; ASGISA; JIPSA; SETAs; FETs; Private providers

    • Resource challenges and competition for education grants

    • Financial grants being revisited and remodeled

    • Social context – 10:90 gap between rich and poor in South Africa

    • Democratic and developmental state


CONTEXT (2)

EXTERNAL SCAN

  • HE LANDSCAPE

    • Legislation, policies, position papers, strategies (specific and generic);

    • Transformation challenges for shift towards an ‘Open Society’;

    • Changes in student politics and governance;

    • Pressures on the collegial culture

    • Context of South Africa as a developmental state

  • TENSIONS

    • Staff ‘class’ divides – academic, administrative, support, professional, technical etc.

    • Tensions regarding ‘student development by academic and student affairs

    • Inside / Outside classroom teaching, learning and development

    • Curriculum / Co-curriculum activities


CONTEXT (3)

EXTERNAL SCAN

  • INTERNATIONAL AND NATIONAL – STUDENT AFFAIRS SECTOR

    • INTERNATIONAL, NATIONAL AND LOCAL LESSONS

    • CLEAR PURPOSE AND DIRECTION – DESCISIVE CULTURE

    • INCONSISTENCY IN FORM AND STRUCTURE ACROSS INSTITUTIONS

    • AMBIGOUS GOALS - CORE BUSINESS ? OPERATING CULTURE?

    • RESOURCING PRESSURES – ROI IN CURRENCY AND VALUE

    • NEED TO STRENGTHEN A COMMUNITY OF PRACTICE

    • STRENGTHEN RELATIONSHIP WITH STUDENT CONSTITUENCY

    • IDENTIFY GOOD PRACTICE AND MARKET

    • PROFESSIONALISATION AGENDA


CONTEXT (4)

INTERNAL SCAN

  • INSTITUTIONAL

    • Strategic: vision, mission, goals, objectives

    • 7 higher-level planning objectives

    • VC’s 10 Point Plan

    • 5 Action Guides

    • Legislation

    • Policies, procedures

    • Relevant position papers, research, and source documents

    • Operating culture – ‘the way things get done around here’

    • Pressures for a changing culture – ‘the way we ought to do things’

    • Leadership and strategic direction


CONTEXT (5)

INTERNAL SCAN – DSA

  • POSITIONING DSA

    Change in strategic direction and organizational orientation – placing students at the center.

  • VISION

    A student centered approach, responding to the whole student, enabling academic success and good citizenship.

  • MISSION

    A student centered service for all students, striving to serve the whole student through developmental initiatives that contribute to a positive student life experience, academic success and good citizenship.

  • VALUES

    To engage with all and practice through valuing mutual respect, trust, integrity, transparency and excellence.

  • PHILOSOPHY

    Striving for excellence based on a developmental philosophy and practice that seeks to give students a positive student life experience at the University of Cape Town.


CONTEXT (8)

REPOSITIONING STUDENT AFFAIRS

  • Gear approaches, programmes and programmes to enable students to be resourceful citizens who gain personal, functional, and political skills in preparation of the pathways to their life journey

  • Revise student development initiatives to embrace the challenges and shifts needed towards developing leadership for an open society.

  • Promote student life experience, academic experiences, and successful outcomes

  • Institute a culture of a student service-centered

  • Constantly strive for service renewal and improvement with a student focus as centre stage

  • Lead by developing an informed staff corps and en empowered team


University of Cape Town

Vice Chancellor

Prof. N Ndebele

Student Development & Services Department

Deputy Vice Chancellor

Prof. T Nhlapo

Deputy Vice Chancellor

Prof. T Nhlapo

Executive Director

Ms Moonira Khan

Personal Assistant

Ms R. Abdullah

Special Assistant

Mr J. September

Finance & Operations Manager

Ms S. Ntshongwana

Disability Unit

Ms R. Popplestone

Discrimination & Harassment Office

Mr F. Botha

HIV / AIDS Unit

Ms C. Volks

Sport & Recreation

Mr J. Donald

Student Psychological Services

Ms R. Strauss

Student Development Office

Ms E. Goliath

Student Health Services

Dr C. Landon

Student Housing & Residence Life

Dr I. Mackintosh

Student Information & Orientation Centre

Ms S. Naidoo

Treasury Department

Mr G. Anderson

Undergraduate Funding Office

Ms T. Salasa


University of Cape Town

Vice Chancellor

DEPARTMENT: STUDENT AFFAIRS [DSA]

Department of Finance

Deputy Vice Chancellor

  • Finance Manager

Executive Director

  • Office Manager

  • PA

  • Section: Policy, Planning, Research

Director: Student Funding & Administration

Director: Student Wellness Service

& Disability Service

Director: Student Housing

& Residence Life

Director: Student Development

  • STUDENT GOVERNANCE & LEADERSHIP

  • Student Governance

  • SRC Leadership Development

  • SRC Secretariat & Administration

  • STUDENT WELLNESS SERVICE

  • Student Health Promotion

  • Student Clinical Services

  • Student Health Administration

  • STUDENT FINANCIAL AID

  • Financial Aid Policy & Protocols

  • Financial Aid Practice

  • Funding Administration

  • STUDENT HOUSING

  • Operations

  • Administration

  • Housing: On & Off Campus

  • -

  • STUDENT ORIENTATION & ADVOCACY

  • Student Orientation: U&PG students

  • Student Advocacy

  • Student Advisors

  • ADMINISTRATION

  • Administration (General & Legal)

  • Risk Management

  • Procurement Administration

  • Personnel Administration

  • IT Administration

  • DISABILITY SERVICE

  • Support Services

  • TCATS & Assistive Technology Services

  • Academic & Developmental Support

  • Advocacy & Promotion of equity

  • Access support

  • STUDENT RESIDENCE LIFE

  • Wardening

  • Student Development: Residents

  • Student Governance: Residents

  • Student Cultural and Social Services

  • STUDENT LIFE & DEVELOPMENT

  • Day House (Campus Life)

  • Societies, Clubs, & Development Agencies

  • Administration Support Service

  • STUDENT SPORT & RECREATION

  • Sports

  • Recreation


CONTEXT (9)

  • SCOPE

    • Service to the UCT student population

  • PURPOSE

    • Serve student best interests through the DSA.

    • Contribute to student equity, access, recruitment, throughput, retention, academic success and a positive student life experience

    • Add value to the student as person and as citizen

  • STRAGIC CONTEXT AND FRAMEWORK

    • International, national, regional, socioeconomic and HE context

    • History, socio-economic context

    • Legislation, policies, and procedures

    • Student politics

    • Student governance


CONTEXT (14)

OPPORTUNITIES

  • INCREASE STUDENT FINANCIAL AID OFFERS – EQUITY AND ACCESS

  • MARKETING AND COMMUNICATION OF OFFERINGS BY DSA

  • FORMALISE RELATIONSHIPS WITH FACULTIES

  • SUPPORT ESTABLISHMENT OF DAY HOUSE SYSTEM FOR DAY STUDENT

  • RESEARCH STUDENT DEVELOPMENT MODELS TO GUIDE SERVICE PLANNING AND DELIVERY


CONTEXT (15)

CHALLENGES

  • STUDENT DEVELOPMENT MODEL

  • MOU / MOA – FOR DEVELOPMENT COLLABORATION

  • SUPPLY AND DEMAND FOR FINANCIAL AID

  • SUPPLY AND DEMAND FOR STUDENT HOUSING

  • ESTABLISHING APPROPRIATE BENCHMARKS FOR SERVICE EXCELLENCE


CONTEXT (16)STUDENT DEVELOPMENT CLUSTER (1)

CLUSTER 1: STUDENT DEVELOPMENT (1)

  • STUDENT GOVERNANCE & LEADERSHIP

    • EXECUTE RC ELECTIONS IN 2007

    • DEVELOP AND IMPLEMENT SRC LEADERSHIP DEVELOPMENT PROGRAMME

    • DEVELOP STUDENT DEVELOPMENT FRAMEWORK

    • COLLABORATE WITH FACULTIES IN SUPPORT OF STUDENT DEVELOPMENT INTERVENTIONS

  • STUDENT ORIENTATION & ADVOCACY

    • PROVIDE ORIENTATION FOR UNDERGRADUATE FRESHERS

    • PROVIDE ORIENTATIO FOR POSTGRADUATE STUDENTS

    • DEVELOP ORIENTRATION FRAMEWORK TO GUIDE ORIENTATION INTERVENTIONS

    • DEVELOP STUDENT LEADERS AS MENTORS FOR NEW STUDENTS


CONTEXT (17) STUDENT DEVELOPMENT CLUSTER (2)

CLUSTER 1: STUDENT DEVELOPMENT (2)

  • STUDENT LIFE & DEVELOPMENT

    • CONSIDER SRC PROPOSAL FOR DAY HOUSE

    • IDENTIFY VENUE AND BASIC RESOURCES TO ESTABLISH THE FIRST DAY HOUSE FOR DAY STUDENTS

    • DEVELOP GOVERNANCE FRAMEWORK FOR ADMINISTERING RESOURCES TO STUDENT DEVELOPMENT ORGANISATIONS

  • STUDENT SPORT & RECREATION

    • PROVIDE ANTI-DOPING EDUCATION INTERVENTIONS FOR STUDENTS USING SPORTS FACILITIES

    • DEVELOP GOVERNANCE FRAMEWORK FOR WEIGHTS CLUB

    • IMPROVE EQUITY PROFILE THROUGH ALLOCATION OF SCHOLARSHIPS IN SPORTS

    • EHANCE SOCCER FACILITIES

    • GEAR UP FOR 2010 FOR STUDENT BENEFIT AND 3RD STREAM INCOME


CONTEXT (18)STUDENT WELLNESS SERVICE & DISABILITY SERVICE CLUSTER

CLUSTER 2: STUDENT WELLNESS SERVICE & DISABILITY SERVICE

  • STUDENT WELLNESS SERVICE

    • MEET COMPLIANCE REQUIRMENTS FOR A PHC SERVICE

    • DEVELOP COST CENTERED SERVICE DATA FOR PLANING AND DECISIONS

    • DEVELOP AND UPDATE STANDING OPERATING PROTOCOLS TO GUIDE PRACTITIONERS

    • PROVIDE HIV/AIDS CLINICAL INTERVENTIONS TO STUDENTS NEEDS

    • DEVELOP STRATEGY FOR HEALTH PROMOTION INTERVENTIONS

    • MAINTAIN SERVICE INTEGRITY FOR CLIENT CONFIDENTIALITY

  • DISABILITY SERVICE

    • PROVIDE SUPPORT SERVICES FOR STUDENTS WITH DISABILITIES

    • GUIDE DAY HOUSE SRC LEADERS TO EQUIP FACILITY FOR ACCESS BY ALL DAY STUDENTS

    • CONDUCT A SITUATIONAL ANALYSIS REGARDING HEARING IMPAIRED STUDENTS NEEDS AND PROPOSE RECOMMENDATIONS

    • PROVIDE ADVOCACY AND SUPPORT ON MATTERS OF DISABILITY SO AS TO PROMOTE A HUMAN RIGHTS CULTURE FOR ALL


CONTEXT (19)STUDENT HOUSING AND RESIDENCE LIFE CLUSTER

CLUSTER 3: STUDENT HOUSING AND RESIDENCE LIFE

  • STUDENT HOUSING

    • FACILITIES MANAGEMENT

    • STUDENT HOUSING PROVISION

    • SUPPLY AND DEMAND CONSIDERATIONS

    • STUDENT HOUSING ADMISSIONS POLICY

    • STUDENT HOUSING ALLOCATION INFORMED BY FACULTY ACADEMIC OFFERS

    • ACCOMMODATION UTILISATION – BETWEEN SEMESTERS

  • STUDENT RESIDENCE LIFE

    • ENABLING THE ACADEMIC ENTERPRISE

    • PROGRAMMING – WHOLE STUDENT AS INDIVIDUAL

    • PROGRAMMING – STUDENT AS PART OF COMMUNITY / CITIZENSHIP

    • PROGRAMMING – ORIENTATION, LIFE SKILLS, ACADEMIC, LEADERSHIP

    • PROGRAMMES – CIVIC EDUCATION, AND DEVELOPMENT, OPEN SOCIETY

    • DIVERSITY INTERVENTIONS - BUILDING /STRENGTHENING DIVERSITY OF STUDENT COMMUNITY

    • ENRICHMENT PROGRAMMES – SOCIAL, RECREATION, CULTURAL

    • SUPPORT STRUCTURE – ACADEMICS, PRACTITIONERS, OPERATIONS STAFF


CONTEXT (20)STUDENT FINANCIAL AID AND ADMINISTRATION CLUSTER

  • CLUSTER 4: STUDENT FUNDING & ADMINISTRATION

    STUDENT FINANCIAL AID

  • ACCESS AND EQUITY

  • FINANCIAL AID AS ENABLING TOOL

  • NATIONAL STUDENT FINANCIAL AID SCHEME (NSFAS)

  • UCT FUNDING

  • OTHER: SPONSORSHIP; LOANS AND BURSARIES

  • POLICY REVIEW: .e.g. citizens / permanent residents; funding model; merit;

  • INTERFACE WITH : ADMISSIONS, FACULTIES, OTHERS

    ADMINISTRATION

  • STRENGTHENING DSA

  • SYTEMS, POLICIES, PROCEDURES,

  • AUDIT / REVIEWS

  • COMMUNICATION

  • PUBLIC INTERFACE


THANK YOU!


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