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加强对外合作 聚焦核心业务 推进运维从成本中心向利润中心的转变 PowerPoint PPT Presentation


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加强对外合作 聚焦核心业务 推进运维从成本中心向利润中心的转变. 中国电信江苏公司 吴定平 2008 年 6 月. 目录. 市场对运维提出更高要求,维护指导思想发生变化. 从 2002 年开始,通信行业竞争加剧,市场经营压力激增,电信运营行业进入全面改革和发展阶段。中国电信积极实施转型战略,以市场为导向、客户为中心、效益为目标,优化资源配置,提高精确管理能力,提升电信服务水平,促进了企业价值与客户价值的共同成长。 随着客户需求不断上升,业务种类逐年增加,服务要求越来越高。维护工作开始由单纯面向网络向面向产品、客户进行延伸和拓展。.

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加强对外合作 聚焦核心业务 推进运维从成本中心向利润中心的转变

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