Library Futures: Library 2.0 and beyond Iain Wallace Spoken Word Services www.spokenword.ac.uk Blackpool, January 2007. What is Web 2.0?.
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‘Web 2.0 is the network as platform, spanning all connected devices; Web 2.0 applications are those that make the most of the intrinsic advantages of that platform: delivering software as a continually-updated service that gets better the more people use it, consuming and remixing data from multiple sources, including individual users, while providing their own data and services in a form that allows remixing by others, creating network effects through an "architecture of participation," and going beyond the page metaphor of Web 1.0 to deliver rich user experiences.\'Tim O’Reilly
‘Imagine a student comes to the reference desk and mentions that her class is working on a project and has to look for resources about \'x.\' X may not be a good search term, and the catalog certainly won\'t return any results for that class (pretend it\'s \'en3610\'), but after blogging about it (which should happen with all reference questions), the reference librarian could tag them, including a tag for the course number. Or perhaps the URL could be formatted in such a way that the search hits are tracked. Either way, the record becomes more relevant for a search that is just now important.’
Openness - A willingness to share information and content, e.g. Libraries can use blogs to create conversations.
Ease of use - Systems are intuitive and users can easily learn to manipulate them. e.g. Libraries can use instant messaging to perform virtual reference instead of difficult-to-use proprietary platforms.
Innovation - Disruptive thinking and evolutionary systems promote new systems and new ways of delivering our services. e.g. Libraries can create subject-based wikis, in which users can suggest resources and ask questions.
Social Interaction - People can have conversations and create together. e.g. A blog with the comments feature enabled allows library users to discuss plans and programs.
Creation of Content - New information is created via collaboration. e.g. A library can create a podcast that features students discussing course content.
Sharing - Content is freely available for use and reuse. e.g. By using RSS, a library syndicates content from various sources to other Web sites within its community.