Telephone Etiquette for business success. Created By: Ramon Torres. Summary of presentation. Telephones is a vital source of communication The goal of these Business Etiquette Study Sheets is to assist you in becoming photogenic. It will help pay attention to detail
Created By: Ramon Torres
When calling someone, do you identify yourself after saying Hello?
When screening calls, do you ask “who’s calling, please?” rather than “who is this?”
At the end of a call, do you wait to hang up until the person you have called has hung up?
When answering the phone, do you always have pen and paper within your reach?