Telephone Etiquette for business success. Created By: Ramon Torres. Summary of presentation. Telephones is a vital source of communication The goal of these Business Etiquette Study Sheets is to assist you in becoming photogenic. It will help pay attention to detail
TelephoneEtiquettefor business success
Created By: Ramon Torres
When calling someone, do you identify yourself after saying Hello?
When screening calls, do you ask “who’s calling, please?” rather than “who is this?”
At the end of a call, do you wait to hang up until the person you have called has hung up?
When answering the phone, do you always have pen and paper within your reach?