CT 4/510: Advanced Interpersonal Communication
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CT 4/510: Advanced Interpersonal Communication Elements of Nonverbal Communication PowerPoint PPT Presentation


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CT 4/510: Advanced Interpersonal Communication Elements of Nonverbal Communication. Nonverbal Communication consists of all cues beyond the written and spoken word. Appearance communicates. respond more positively to well dressed people. more likely to obey well dressed people.

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CT 4/510: Advanced Interpersonal Communication Elements of Nonverbal Communication

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CT 4/510: Advanced Interpersonal Communication

Elements of Nonverbal Communication


Nonverbal Communication consists of all cues beyond the written and spoken word.


Appearance communicates

  • respond more positively to well dressed people


  • more likely to obey well dressed people


  • more likely to return money to well dressed people.


  • more likely to let well dressed people break the rules.


What does our appearance today communicate about us?


information we get from physical appearance

  • economic disclosures


  • educational disclosures


  • social status disclosures


trustworthiness/moral disclosures


The less you know someone, the more importance you will place on appearance. And . . .

First impressions are usually accurate . . .


The six faces of emotion

  • happy

  • angry

  • sad

  • surprised

  • disgusted

  • afraid


Types of touching

  • functional-professional

  • social-polite

  • friendship-warmth

  • love-intimacy

  • sexual arousal


The environment communicates

  • spacial arrangements


  • formality


  • $$


  • cleanliness


  • time

before retirement

after retirement


How do you . . .

  • initiate conversation with a stranger at a party?

  • appear friendly and warm?

  • signal your desire to leave a conversation when the other person keeps talking?


How do you . . .

  • Appear confident when asking boss for a raise?

  • Appear interested in class lecture?

  • Avoid talking with an undesirable person?


CT 410 Advanced Interpersonal Communication

context as communication


context communicates - our physical environment encourages certain communication expectations


every interior betrays the nonverbal skills of its inhabitants


The environment communicates:

Malls have become the temples, shrines and communal centers of modern North America

Montreal


George Lewis: the important thing is to create the illusion of community while quietly stacking the deck against its actual development

Vancouver


Malls create a disorienting environment where we participate by buying.

Minnesota


Malls attempt to commodify community

Georgia


Malls are located so as to insulate shoppers from poor people.


Malls are designed to move you along . . .


What are the primary kinds of conversations people have in malls?


living space


geography and climate


colors

colors

colors

colors

colors

colors

colors

colors

colors


seating arrangements

nv

vc

sv

us


seating arrangements

nv

vc

sv

us


Robert Sommers

x

x

compete

cooperate

x x

x

co-act

x

x

cooperate

x


A classroom

  • colors

  • lighting

  • decorations

  • rows

  • control

  • temperature

  • atmosphere


The End


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