Tell me something i don t know meaningful community engagement
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Tell Me Something I Don’t Know: Meaningful Community Engagement. An Infopeople Webinar Joan Frye Williams and George Needham Tuesday, June 12, 2012. Community focus is essential. It’s everybody’s responsibility. Can’t afford to guess. Demographics are not enough.

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Tell Me Something I Don’t Know: Meaningful Community Engagement

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Tell me something i don t know meaningful community engagement

Tell Me Something I Don’t Know: Meaningful Community Engagement

An Infopeople Webinar

Joan Frye Williams and George Needham

Tuesday, June 12, 2012


Community focus is essential

Community focus is essential


It s everybody s responsibility

It’s everybody’s responsibility


Can t afford to guess

Can’t afford to guess


Demographics are not enough

Demographics are not enough


Neither are satisfaction surveys

Neither are satisfaction surveys


Who speaks for your community

Who speaks for your community?


What does your community value

What does your community value?


How to ask the right questions

How to ask the right questions


What they know about

What they know about


What they care about

What they care about


How they see themselves

How they see themselves


Listen don t explain

Listen, don’t explain


How to talk about the future

How to talk about the future


Analogies

Analogies


Experiences

Experiences


Outcomes

Outcomes


How to avoid wasting time

How to avoid wasting time


No library predictions

No library predictions


No commitments to non existent services

No commitments to non-existent services


No free ice cream

No free ice cream


How to connect effectively

How to connect effectively


Effective community meetings

Effective community meetings


Effective social media

Effective social media


Effective interviews

Effective interviews


Effective focus groups

Effective focus groups


Effective surveys

Effective surveys


Thank them for their service

Thank them for their service


How to make sense of the input

How to make sense of the input


All input is not created equal

All input is not created equal


What people have in common

What people have in common


What generates the most enthusiasm

What generates the most enthusiasm


What surprises you

What surprises you


What comes up most often

What comes up most often


Learning from the inaccuracies

Learning from the inaccuracies


And repeat

…and repeat


Let s continue the conversation

Let’s continue the conversation!

http://georgeandjoan.com

[email protected]

Photo by Chuck O’Shea


Tell me something i don t know meaningful community engagement

Infopeople webinars are supported by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian. This material is licensed under a Creative Commons 3.0 Share & Share-Alike license. Use of this material should credit the author and funding source.


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