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Best Predictive Dialer Software solutions for Call Center

A Predictive dialer is outbound software which is used to dial telephone numbers from the list. A Predictive Dialer is most useful dialer software as it handles multiple calls and provides a better report which helps in further queries. Predictive dialer software uses the statistical algorithms which minimizes the waiting time which is spent by the agent in handling the calls during the conversation while minimizing the occurrence of someone answering when no agent is available.

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Best Predictive Dialer Software solutions for Call Center

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  1. PREDICTIVE DIALER SOFTWARE Xenottabyte Services Pvt Ltd www.vert-age.com

  2. Predictive Dialer Software • Predictive Dialer is an outbound calling system used to call itself by using calling device. • A Predictive Dialer is a software system which automatically connect and disconnect calls from the list of telephone numbers in sequence. • It is designed to maintain activities and help in maintaining the efficiency of the cost in call center. • This Software solution help the organizations to use of other expensive dialer software.

  3. Working Of Predictive Dialer • Predictive Dialer software work on the principle of dialing ahead and many calls at a time. • After checking the availability of the agents' dialer will dial many calls at a particular time period. • The person whose call isn’t answered will automatically disconnect. • This dialing software doesn’t ask the agent to press any kind of key it directly connect User to Agent. • It can transfer call to the next agent if the agent is not available at the time of call.

  4. Features of Predictive Dialer • Multiple Calls: As it can dial multiple calls at a time so we can interact with multiple people using the predictive dialer software. • Increase call rate: As the Predictive Dialer can dial multiple calls at a time so it has the capability to interact more people at a time. • Progressive Dialing Mode: Automatically dial the next number from the list when the call disconnect. • Live Answers: This software detects when the call is answered by the live human or by a robot.

  5. Importance of Predictive Dialing • Accelerate sale, as it will help in connecting the right customer in quick time which results in the complete process in less time. • Satisfied customer, as the dialer can satisfy the customer by contacting him again and again. • Using this software it is easy for the staff to manage data, calls and the report generated during the call. • Predictive dialers use intelligent predictive analytics to connect the agents with the customers.

  6. GET IN TOUCH Xenottabyte Services Pvt. Ltd. B-45, 3rd Floor, Sec-64, Noida-2013010120-4349743support@vert-age.com

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