USMC Wounded Warrior Regiment GySgt Heydo Zando District Injured Support Coordinator (DISC)

1. USMC Wounded Warrior Regiment GySgt HeydoZando District Injured Support Coordinator (DISC) Warrior Summit

2. Wounded Warrior Regiment Mission • Provides and enables assistance to wounded, ill, and injured (WII) Marines, sailors attached to or in support of Marine units, and their family members in order to assist them as they return to duty or transition to civilian life. • Serves the total force – active duty, reserve, retired, and veteran Marines. • The only official Marine Corps unit charged with providing non-medical care to WII Marines. Wound Injury Illness Training Accident Vehicle Accident Post Traumatic Stress Cancer Chronic Illness Mental Health IED Blast Gunshot Traumatic Brain Injury

3. Global Reach Wounded Warrior Regiment support is not a factor of luck and location

4. The Recovery MissionIt’s a relationship, not a process Providing individualized support through the phases of recovery. Photo by Dan Gross, The Gazette Marines Stay in the FIGHT! 4

5. WWR Population and Demographics • As of August 2014 Complex Care (Active Duty / Reserve) Incident Type: Joined and External Population + = PTSD, Training Accident Auto Accident, Cancer 492 453 945 Marines Joined to the WWR East: 315 West: 177 TOTAL External Marines Supported by an RCC Ill/Injured In Combat Zone Ill/Injured Outside Combat Zone • Joined Marines : • Transferred by Service Record (TR/SR) or Temporary Assigned Duty (TAD) • Assigned an RCC • External Marines : • Not joined to the WWR (Marines who have stayed with their parent unit) • Assigned an RCC • Receive support from the WWR (example) Patients supported by the WWR at a MTF (not part of total number) 50 Combat Wounded TBI, Gun Shot, Burns N=945 Source: (MCTFS) Source: Marine Corps Total Force System (MCTFS) • Marines joined to WWR or supported by an RCC in various IDES phases Marines joined to the WWR or supported by an RCC in the IDES Process 589 Total Marines in the IDES Process 2,730 District Injured Support Coordinator Support MEB Phase • WWR Staffing • Marine: 320 • Civilians: 120 • Contractors: 104 • Total: 544 PEB Phase 764Disability retired and Veteran Marines receiving, as needed, short or long-term recovery support (Active Duty and Reserve) Transition (GS and NAF) VA Benefits Source: Veterans Tracking Application (VTA) (12 Cases Between Phases) Veteran 3,598 Source: DISC Program Manager Sergeant Merlin German Wounded Warrior Call Center Marines who remain with parent unit 29,096 Veteran Active Duty / Reserve 154 • 22% 210 169 44 Source: MCWIITS

6. Marines Recovering at their Parent Units CMC expressed intent that WII Marines should remain assigned to their parent units, so long as their medical conditions allow and their units can support them. WWR provides services to help Commander’s ensure WII Marines’ productive recoveries via: • Wounded Warrior Battalions East and West Contact Center: Outreach to Marines (Active Duty and Reserve) who remain with their parent commands • Recovery Care Coordinators: RCCs support qualified external cases with Comprehensive Recovery Plans • WWR Medical Cell: Medical Advocacy (TBI and PTS) and liaison to the medical community • District Injured Support Coordinators: Support transitioning Marines in their communities • Administrative Support (WWR has sole responsibility for Traumatic Servicemembers’ Group Life Insurance, Special Compensation for Assistance With Activities of Daily Living, Pay and Allowance Continuation) • Integrated Disability Evaluation System Advocacy • WWR provides Commanders tools and guidance to help them support their WII Marines: • “Does my Marine require an RCC?” • “Does my Marine qualify for special compensation?” 6

7. Communication / Outreach Communication is Key to Support • WWR Call Center / Contact Centers • Sergeant Merlin German Wounded Warrior Call Center • Monthly call volume: 9,500 outreach / 1,200 incoming • Target population: Veteran Marines (TDRL, Purple Heart, PCR) • Population total: Nearly 30,000 • Wounded Warrior Battalion Contact Centers • Monthly call volume (combined): 3,500 outreach / 400 incoming • Target population: Recovering Marines with their parent commands • Population total: Nearly 4,000 • Social Media • Facebook • Includes a Support Form • Over 100,000 Followers! • Twitter • YouTube • Flickr • WWR Mobile Application • Recent launch of version 2.0 • Provides prompt and easy access to WWR resources • Over 6,000 downloads! • WWR Quarterly Report • One-page report suitable for internal and external audiences • Downloadable from the WWR website Sergeant Merlin German

8. The Future of the WWR • Whether at war or in times of peace the WWR will continue to care for our WII Marines. • Never before has recovery care been so comprehensive. • Care assets are aligned under a single command – the WWR. • Support must be enduring in view of issues resulting from the current decade of war: • Catastrophic injuries and illnesses requiring acute care • Traumatic brain injuries • Psychological health problems including PTS • Conditions such as TBI and PTS are not solved by short-term care, and will require continuing services. • “I think it’s probably one of the greatest success stories coming out of this war.” • “The wounds of this war will be with us for a long time.” • “We also have typical things that happen to our young men and women – cancer, accidents, tragedies that happen.” • “My sense is that it will be around for a long time.” • Gen Amos: Speaking about the WWR

9. CONCLUSION Our Marines and their Families are Still in the Fight! Thank you for your continued support.