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Chapter Seven. Creating a Flexible Organization . 7 | 1. Learning Objectives. Understand what an organization is and identify its characteristics Explain why job specialization is important Identify the various bases for departmentalization

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Presentation Transcript
Chapter seven

Chapter Seven

Creating a Flexible Organization

7 | 1


Learning objectives
Learning Objectives

  • Understand what an organization is and identify its characteristics

  • Explain why job specialization is important

  • Identify the various bases for departmentalization

  • Explain how decentralization follows from delegation

  • Understand how the span of management describes an organization

  • Describe the four basic forms of organizational structure.

  • Describe the effects of corporate culture

  • Understand how committees and task forces are used

  • Explain the functions of the informal organization and the grapevine in a business

7 | 2


What is an organization
What Is an Organization?

  • Define

    • Organization

    • Organizational Chart

    • Chain of Command

    • Staff (Advisory) Positions

7 | 3


Considerations for organizing a business
Considerations for Organizing a Business

  • Know the major considerations for organizing a business

  • Be able to define and discuss

    • Job Design

    • Departmentalization

    • Delegation

    • Span of Management

    • Chain of Command

7 | 4


Job design
Job Design

  • Define Job Specialization

  • Why specialize?

    • Know the rationale for specialization

  • Be able to define and discuss the alternatives to job specialization

    • Job Rotation

    • Job Enlargement

    • Job Enrichment

  • What are the benefits and drawbacks of each alternative?

7 | 5


Departmentalization
Departmentalization

  • Define Departmentalization

  • Know the Common Bases for Departmentalization

    • By Function

    • By Product

    • By Location

    • By Customer

    • Combinations

7 | 6


Delegation decentralization and centralization
Delegation, Decentralization, and Centralization

  • Define Delegation

  • Know the Steps in Delegation and theDelegation Process

  • Define

    • Responsibility

    • Authority

    • Accountability

  • What are the barriers to delegation?

  • 7 | 7


    Decentralization and centralization of organizations
    Decentralization and Centralization of Organizations

    • Know the difference between a Decentralized Organization and a Centralized Organization

    • What are the factors favoring Decentralization?

    7 | 8


    The span of management
    The Span of Management

    • Define Span of Management

    • What is the difference between a Wide Spanand a Narrow Span?

      • What are common characteristics of the two organizational forms?

    7 | 9


    The span of management cont d
    The Span of Management (cont’d)

    • Define Organizational Height

    • What are characteristics of Flat Organizations?

    • What are characteristics of Tall Organizations?

    7 | 10


    Forms of organizational structure
    Forms of Organizational Structure

    • Know and be prepared to discuss the different forms of organizational structure

      • Line Structure

      • Line-and-Staff Structure

        • What are the differences in the roles of line managers and staff managers?

        • What are reasons for conflict between the two managers and how to minimize it?

      • Matrix Structure

      • Network Structure (Virtual Organization)

    • Know the advantages and disadvantages of each organizational structure

    7 | 11


    Corporate culture
    Corporate Culture

    • DefineCorporate Culture

    • Know the Indicators of Corporate Culture

    • List the different types of corporate cultures

      • Networked Culture

      • Mercenary Culture

      • Fragmented Culture

      • Communal Culture

    • Be able to discuss the instances when cultural change isneeded

    7 | 12


    Committees and task forces
    Committees and Task Forces

    • Define Committee

    • Define the types of committees and know what distinguishes them

      • Ad hoc

      • Standing

      • Task Force

  • What are the advantages and disadvantages of reaching solutions via committees, rather than individual action?

  • 7 | 13


    The informal organization
    The Informal Organization

    • What is the Informal Organization?

    • Define

      • Informal Groups

      • The Grapevine

    7 | 14


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