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Accepting Credit Cards and PCI Compliance

Accepting Credit Cards and PCI Compliance. What are the Requirements? Information Session. Agenda. Who Key Players What PCI Compliant Why World events When Now Where All campus How Education/Work. Who Key Players. Moneris Solutions

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Accepting Credit Cards and PCI Compliance

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  1. Accepting Credit Cards and PCI Compliance What are the Requirements? Information Session

  2. Agenda • Who Key Players • What PCI Compliant • Why World events • When Now • Where All campus • How Education/Work

  3. Who Key Players • Moneris Solutions • PCI Security Standards Council (who oversee the Payment Card Information Data Security Standards (PCI DSS)) • Merchants - MUN and MUN Depts

  4. Who Moneris Solutions • Moneris Solutions is a joint investment between RBC Royal Bank and BMO Bank of Montreal that was launched in December 2000. • Transaction processing is their business; VISA, Mastercard, Debit • They provide a full range of service and products from point of sale terminals to full e-commerce solutions.

  5. Who PCI Security Standards Council • Founded in 2006 by some of the largest credit card companies including VISA and Mastercard • Responsible for PCI Security Standards • The payment card companies themselves would levy any fines and penalties that arise due to non compliance.

  6. Who Memorial University • We accept credit cards • We are required to be PCI DSS Compliant

  7. What Payment Card Information Data Security Standards (PCI DSS) • Started by combining VISA and Mastercard account and cardholder security programs • The result is a set of 12 requirements

  8. Why How did we get here? • The electronic age makes merchants the new target for financial fraud • Lax security by a merchant enables criminals to steal and use consumer financial information from payment card transactions and processing systems

  9. Why Fraud • Sony admitted that the personal details of 77M users were hacked. • Winners and HomeSense parent, TJX Co. lost millions of customers information to hackers. • Brock University lost personal information of donors to unauthorized access.

  10. When Timing • MUN has been “working” on this since 2007 • Still working towards total compliance

  11. Where At MUN Who is responsible? • Everyone (locally to a dept; or centrally) • Person who handles the hardware (credit card machine) • Person who accepts a credit card as payment • Person who designs a web page to accept credit cards • Person who looks after MUN’s databases • MUN’s Security Officer

  12. How What to Secure? • Electronic connections/transmission • Hardware – Machines • Electronic storage of records • Paper based storage of records

  13. How Types of Connections • Connectivity (central responsible) • Telephone lines • IP lines over the internet • Virtual terminal • Pin pads (connected to a computer)

  14. How Hardware – Machines • Security of Hardware hand held machines • It must be secure (locally) • Used properly (swipe; chip) (locally) • Up to date technology and security (centrally)

  15. How Electronic storage of records (Centrally) • Credit card numbers; CVC’s • Current system do not “capture” these details • Do not “manually” capture”

  16. How Security Features

  17. How Paper based storage of records • Credit card numbers; CVC’s • Never maintained (locally) • If written down; ensure in secure place until shredded or at cashiers office (locally)

  18. How Awareness Face to Face • Suspicious customer behaviour • Card security features and • Proper processing procedures • Code 10 authorizations

  19. How Credit Card itself • All cards are designed with special security features to deter counterfeiting and alteration. • When you are presented with a card, look for the following elements: • On the front • Verify the match of print and embossing • Embossing • Hologram • Valid Date • Compare account numbers • On the back • Signature panel • Signature

  20. … nothing is more important than keeping your customer’s payment card data secure

  21. Questions/Comments/Concerns? Contact: Heather Whelan hjwhelan@mun.ca 709-864-4391

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