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Using Video Podcasts Outside The Classroom

Using Video Podcasts Outside The Classroom. University of Delaware IT - User Services Ron Nichols Manager Carol Anderer Associate Director. Overview. IT - User Services Consulting Demand Video Project Began How It Has Grown. User Services. Face of IT (after Help Desk)

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Using Video Podcasts Outside The Classroom

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  1. Using Video Podcasts Outside The Classroom

  2. University of Delaware IT - User Services Ron Nichols Manager Carol Anderer Associate Director

  3. Overview IT - User Services Consulting Demand Video Project Began How It Has Grown

  4. User Services Face of IT (after Help Desk) Administrative Offices Faculty Students

  5. User Services Supports 3700 Employees 1,100 Faculty 1,400 Professional/Clerical Approximately 20,000 Students

  6. How did this whole video thing getstarted?

  7. Faculty Using Audio/Video Enhance Consulting Efforts With Video Adapt Technology That Faculty Use

  8. Goals Reduce Number of Questions to Help Center & IT Staff Deliver Message in Multiple Formats Get General Information Out Quickly Take Common Questions and Make Them Easily Understood

  9. Goals Use Technology In A Way That is Familiar To Students Stay On The Cutting Edge...

  10. This technology is within reach.

  11. Problems Many Staff Interested Lacked Relevant Skills Screen Presence Very Busy In Other Areas

  12. Wanted Manageable Group Certain Talents Keep It Open to “Experts”

  13. Production Process

  14. Each Episode Producer/Director Two Hosts One also does editing on Macintosh Two Videographers One also does post production

  15. Weekly Production Meetings

  16. Here’s How We Do It Select Topic Assign to Technical Writer (Producer/Director)

  17. Technical Writers User Education UDaily Articles Web Pages Videos Complement Web Pages

  18. Technical Writers Meet with Experts Write Script/Storyboard Meet with Hosts and Expert “Stars” Schedule Videotaping

  19. Technical Writers Natural Transition Documentation --> Multimedia

  20. Two Hosts Auditions Were Held Male & Female

  21. Videographers Two People Had Interest They Shoot Simultaneously

  22. Editing Macintosh Support Person Final Cut Pro

  23. Post Production One Videographer is also a Musician Adjusting Audio Levels Adds Underlying Music

  24. Personnel Three Producers/Directors Two Hosts One also does editing Two Videographers One also does post production The other has edited a video One Executive Producer

  25. Obstacles & Observations

  26. Hurry Up And Wait! First Video Took A Long Time Learning Curve I Became A Micro-Manager Switched to Final Cut from iMovie

  27. Production Lighting Audio Where Do You Put The Hosts? Limit The Time Two People Are On Screen

  28. Our Workflow Videotaping (Two Cameras) Imported into Final Cut Screen Recordings Edited and Presented at Production Meeting

  29. Our Workflow Comments and Rough Edits Revision Previewed Post-Production

  30. Here is a montage of our finished products...

  31. Connecting Your Computer to UDelNet: Configuring Your Computer For Full Network Access Connecting Your Computer to UDelNet: Your UDelNet ID and /security Using SSH to Connect Securely or Transfer Files Securely Encryption Tips Coping with SPAM at UD Setting up Web Proxy Protecting Personal Non-Public Information

  32. 2006 ACM SIGUCCS Communication Award! Overall Winner Promotional Video/Audio

  33. Branching out...

  34. NCAM vs. COD Less Emphasis on “How To” Shorter Length of Time More Commercial-Like

  35. Student Multimedia Design Center

  36. Student Multimedia Design Center

  37. SMDC Video Less Emphasis on “How To” Shorter Length of Time More Commercial-Like

  38. Where Can We Use It? SMDC Website Multimedia Kiosk in SMDC New Student Orientation Sessions Faculty Seminars & Events Campus TV Channel Visitors’ Website

  39. I/O Overview Video

  40. How Effective? Well Received Reference Resource Cut Down On Help Desk Questions And Trouble Tickets To US

  41. How Effective? Over 7,500 Hits! Cybersecurity - 1500 Student Back-To-School Connection Video Was Our Most Popular

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