-
This presentation is the property of its rightful owner.
Sponsored Links
1 / 15

Кнопка производительности ИТ-Сервисов PowerPoint PPT Presentation


  • 129 Views
  • Uploaded on
  • Presentation posted in: General

Кнопка производительности ИТ-Сервисов. Управление пользовательским восприятием производительности ИТ-Сервисов. Подробнее: http://www.911 . prolan.ru. Business value для Сервис Провайдера. Возможность управления качеством обслуживания клиентов, практически, в режиме реального времени.

Download Presentation

Кнопка производительности ИТ-Сервисов

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


5595447

-

-

: http://www.911.prolan.ru


5595447

Business value

, , .

- QoS (jitter, delay, packet loss ..) QoE ( ..) -.

PR -


5595447

= QoS + QE

QoE

QoS (SLA)

QoE

QoE

- <--

-

- QoE, QoS. QoE, QoS. QoS QoE . QoE, QoS, .. QoE QoS. (, ) QoS QoE R-Model (R-Value). . -.


5595447

Gap ( )

. , Gap ( . gap ), , .


5595447

-

-, , -

, , - , .

-

-

, -, (Gap 5), -, .


5595447

. -, , , . ( , ) - , . Service Desk, -.


5595447


5595447

, , ServiceDesk , .


5595447

( -)


5595447


5595447

, QoS,

ProLAN


5595447

, QoS


5595447

, QoS


5595447

, QoS


5595447

P.S.

ProLAN

-, -

- GUI- RUM


  • Login