Submitting support requests and development ideas
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Bug Or Feature PowerPoint PPT Presentation


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Submitting Support Requests and Development Ideas . Bug Or Feature. Bug vs. Feature. A bug is a problem where the software deviates from expected behavior. The expected behavior of the person who developed the software.

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Bug Or Feature

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Submitting Support Requests and Development Ideas

Bug Or Feature


Bug vs. Feature

  • A bug is a problem where the software deviates from expected behavior.

    • The expected behavior of the person who developed the software.

  • A feature is something new added to the software or something that changes expected behavior.


Some Examples


Do you get an ugly error?

  • Most likely a bug, but read the error message just to be sure.


Does your request start with “It would be nice…”

  • Most likely a feature


Has a feature available in previous releases suddenly disappeared?

  • Most likely a bug, but the feature could have moved or now behaves differently.


When in doubt, tell network staff and let them sort it out.


Launchpad

  • MassLNC and network staff often submit bugs to the community through a web site called Launchpad:

    • https://launchpad.net/evergreen

  • Users can follow along with bugs/enhancements important to them


Working with Others to Implement New Features

  • Sharing development ideas with the community for feedback and fresh perspectives

  • Working with others to jointly fund development projects of mutual interest


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