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CRISP Technologies

CRISP Technologies. C orporate R esource I ntegrated S ystems P lanning. Business Continuity & Resumption Planning (BCRP). Corporate Profile Established in 1988. A Management Consulting and Information Technology Organization combining: Management and Technical expertise

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CRISP Technologies

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  1. CRISPTechnologies Corporate Resource Integrated Systems Planning Business Continuity & Resumption Planning (BCRP)

  2. Corporate ProfileEstablished in 1988 A Management Consulting and Information Technology Organization combining: • Management and Technical expertise • Value added business software products with: • Global coverage • Continuous support and customization • Add on modules and interfaces • Headquarters in Calgary - Alberta – Canada • International offices in: • Sophia Antipolis - Nice – France; Naples – Florida – USA; Dubai - UAE

  3. Practical, Professional Solutions • Business Continuity & Resumption Planning (BCRP) • Business Continuity Planning (BCP) • Disaster Recovery Planning (DRP) • Emergence Response Planning (ERP) • Risk Management, Audit and security

  4. Business Consulting BusinessContinuityPlan BCP & DRP Strategy Audit BCP & DRP Security Audit Business Process Resumption Business Resilience Risk Management Operational Audit Compliance with Regulations & Standards Business Process Audit & Analysis Emergency Response & Crisis Management The CRISPapproachis flexible & based on yourneeds:

  5. Business Continuity Challenges • Concerned about the continuity of your key business functions? • Wondering how vulnerable your business is to risks and exposures? • Wanting to protect and maintain your critical business resources?

  6. CRISPTechnologies BCRP® The process an enterprise needs to have in place in order to continue its key business functions andget back into normal operations following an Incident. Going from losing a business record ………..…………..to…………………. losing the whole business infrastructure

  7. Cost of Business Interruption • Loss or delay of Revenues and Profits • Lower Shareholder Confidence • Lower Employee Morale • Degraded levels of Customer Service • Missed Contractual Commitments • Missed Legal & Regulatory Commitments • Reduced Market Share

  8. How Much Would An Outage Cost? More Than 60 Percent Of The Companies Don’t Have An Estimate Of How Much An Outage Would Cost There is a complex cost to downtime. Not just the revenue loss, but also the loss of productivity, affect on customer satisfaction, impact on image and the potential for legal actions The full impact is often overlooked! Q. Have you estimated the costs of non-operation of business-critical applications? Companies with cost estimates36% Companies without cost estimates64%

  9. Average Hourly Cost of Downtime • $6.4 million • $2.6 million • $90 thousand • $28 thousand • $75 thousand • $18 thousand • $50 thousand • Brokerage House • Credit card sales and authorization • Catalog sales • Package shipping and transportation • Unix networks • PC LANs • Average hourly cost to recreate data Source: Contingency Planning Research

  10. Business Continuity Spending • Average spending is 3-4% of the overall IT budget • Companies that exercise “best practices” spend 6-7% of IT budget • Spending is incurred at the planning, implementation and testing phases • See Disaster Recovery Life Cycle for time zones where spending is also incurred during actual recovery. This spending is usually insurable

  11. CRISPTechnologies BCRP® Covers • Risk Management & Business Impact • Optimal Strategy Design and Implementation • Emergency Response • Disaster Recovery & Business Continuity • Re-settlement (Back to the Normal State)

  12. Proven Methodology • A result of 16 years of BCRP focus and 100’s of man years experience in developing successful plans for many organizations • A set of base plans, emergency response procedures, templates, questionnaires, diagrams, sample guidebooks…. all assembled within an interactive workflow

  13. BUSINESS CONTINUITY / RESUMPTION PLANNING (BCRP) Organization Define Primary Business Units Exposures Risks Define Key Functions to be performed Identify Critical Resources Needed to Perform Key Functions Critical Applications Key Personnel Critical Documents Facilities & Equipment Contingency Funding DRP PLAN Infrastructure Recovery Options BUSINESS PLANS Develop and Document Options to Recover or Replace Critical Business Resources EMERGENCY RESPONSE PLANS BCRP®Components

  14. BCRP®Architecture LEGEND Corporate Business Methodology Infrastructure Master Plan Business Areas Guidebooks Define Critical Resources Select Recovery Time Objectives (RTO) Describe Operating Procedures Define User Alternate Procedures Infrastructure Guidebook Recovery Recovery Backup Telecom Quick-Ship Procedures Plan DRP Revision Options Sites Equipment Links Arrangements Documentation Testing & Sign Off * Operational * Efficiency * Contracts * Acquire * Switching * Contracts * Infrastructure * Critical Apps. * Recovery * Q / A * Set-up * Configure * Capacity * Delivery * Telecom * RTO * Resettlement * Redundancy * Security * Activate * Security * Timing * Applications * Technology

  15. Sample BCRP® Interactive Workflow Screens

  16. Incident Escalation & Emergency Response Plan Execution

  17. Sample CRISPTechnologiesBCRP® Clients • Nice Cote D’azur Airport • Emergency Response Automation with CRISP Workflow • Review existing plans and performing gap analysis • Nexen Energy • Network Security Audit • Contingency Planning • Ontario Realty Corporation • BCRP Interactive Workflow • Contingency Planning • Palliser Health Region • Business Continuity plan audit & development • BCRP Interactive Workflow • Peters & Company Financial Corporation • BCRP Interactive Workflow • Petro Canada • Business Continuity & IT Disaster Recovery Planning • Asset Management Needs Definition & Analysis • DRP & IT BCP for London, Aberdeen, Essen, Hague • Shaw Cable Systems • IT Infrastructure & Security Planning • Trans Canada Pipelines • Business Continuity Planning • Air Canada • Risk Assessment and Contingency Planning • Alta Gas • IT Infrastructure Review & Disaster Recovery Planning • Private Banking - Monaco • Contingency Plan Audit • BCRP Interactive Workflow • BP Amoco • Business Resumption Planning • Recovery Plan Automation • City of Winnipeg • BCRP Interactive Workflow • Contingency Planning • Crestar Energy (Gulf/Conoco) • Contingency Planning • EDS Canada • Business Continuity Planning for Outsourcing Clients • Energy Utility Board (EUB) • BCRP Methodology • IT Disaster Recovery Plan • Florida Water Supply & Treatment Facilities • Audit and Security of SCADA Control System • New York Power Authority • Audit and Assessment of SCADA Control System

  18. Workflow Value Proposition & Hot Buttons • Removes the mystery of plan development & Stress of Emergency Response • Presents Consulting with a “Touch & Feel” approach • Shows what the plan would look like at the start of the project • Provides a sure path for SOX, ISO 17799, CRBF 97.2, Bale 2 and other Audit & Control compliance • Investment that guarantees results with less risk, time and cost

  19. What Our Customers Are Saying • “The CRISP BCRP methodology, tools and templates combined with  their  professional consulting services provided us with the ability to quickly and effectively develop, implement and maintain our  IT  Business Continuity  and Disaster Recovery Plans” * Petro-Canada* • “ The CRISP BCRP methodology allowed us to quickly get to the heart of the disaster recovery process without having to spend needless time reaching agreement on the initial format and organization of the material” * Alberta Energy Utility Board *

  20. Why CRISP Technologies ? • Worldwide recognition as experts in Business Continuity • Flexible & neutral business approach • BCRP® Interactive Workflow • Proven Methodology from hands-on practical experience • Fully invested in long term product development & support

  21. Small Enough to be ResponsiveLarge Enough to Provide a Total Solution

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