Safety Communication & Training Techniques

1. Welcome to… Safety Communication & Training Techniques – For Small Business – Safety Communication & Training Techniques

2. National Safety Council Mission The mission of the National Safety Council is toeducate, protect, and influence society to adoptsafety, health, and environmental policies, practices, and procedures that prevent and mitigate human suffering and economic losses. Safety Communication & Training Techniques

3. Safety & Logistics • Emergency procedures and exits • Starting and ending times • Breaks and lunch • Tobacco policy • Rest and break rooms – telephones • Electronic devices • Medical concerns • Participation, attendance, certificates Safety Communication & Training Techniques

4. Program Introduction Objectives • Become familiar with other participants in this program. • Identify a safety communication or training need or problem you or your business has at the present time. • Identify a learning goal/expectation for this program. • Recognize: • Goals of this program. • Structure/purpose of your Participant Guide. • Function/scope of safety communication and training. Safety Communication & Training Techniques

5. Activity: Meeting Your Safety Communication & Training Needs • Introduce yourself. • Identify 1 learning goal. “What do I want to be able to DO as a result of participating in this program?” • Prepare for your introduction by jotting notes in the space. Safety Communication & Training Techniques

6. Program Goals Gain awareness, knowledge, and basic skills to: • Address communication issues and adult learning needs. • Organize safety messages and training content. • Select, design, and use media (focus on PPT). • Improve your presentation and facilitation skills. • Evaluate safety communication and training effectiveness. • Create a short action plan. Safety Communication & Training Techniques

7. Program Agenda Safety Communication & Training Techniques

8. Introduction to Safety Communication • Keeps employees informed about policies, procedures, goals, and program results, including safety. • Fosters positive working relationships between business and community. • Encompasses broad range of methods (written, non-verbal, verbal, visual) and types (e-mail, posters, training, etc.). Safety Communication & Training Techniques

9. SENDER Message RECEIVER Feedback Communication Process Safety Communication & Training Techniques

10. Activity: Worst & BestCommunication Experiences • Take 2 minutes to write answers to questions about your best and worst communication experiences. • Share your best and worst communication experiences with the group. Safety Communication & Training Techniques

11. Introduction toPerformance-Based Safety Training • Education • Training • Performance-Based “Safety” Training • Instructor-led training • Self-paced training • Online training (web or computer-based training) • Structured on-the-job training • Non-Training Solutions Safety Communication & Training Techniques

12. When is training a solution? Lack of knowledge of a work process Unfamiliarity with equipment Incorrect execution of a task Determining Whether Training is theCorrect Solution Safety Communication & Training Techniques

13. Activity: Analyzing Safety Problems/Needs • Read each of the 2 short scenarios. • Discuss the safety need/problem in each case. • Determine whether the solution should be a training or a non-training solution. • Identify reasons for your assessment. Safety Communication & Training Techniques