Netgen (16-22 year olds, grown up with the web – expectations) - PowerPoint PPT Presentation

1 / 30

  • Uploaded on
  • Presentation posted in: General

Netgen (16-22 year olds, grown up with the web – expectations) Kathy Collier, Australian National University. Overview. Background Information Information Services Technology Physical Space. The Australian National University. 13,487 students representing 94 countries 8,179 undergraduate

I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.

Download Presentation

Netgen (16-22 year olds, grown up with the web – expectations)

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.

- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript

Netgen 16 22 year olds grown up with the web expectations


(16-22 year olds, grown up with the web – expectations)

Kathy Collier, Australian National University



  • Background Information

  • Information Services

  • Technology

  • Physical Space

The australian national university

The Australian National University

  • 13,487 students representing 94 countries

    • 8,179 undergraduate

    • 5,206 postgraduate

    • 102 non award

  • Around 3,600 staff

  • Approximately 1,440 academic staff

Student age profile

Student Age Profile

Library scholarly information services

Library (Scholarly Information Services)

  • Part of Division of Information

  • 13 programs

  • Has five main physical locations each with a special subject focus:

    • Menzies (Asia Pacific collections)

    • Hancock (science collections)

    • Chifley (social sciences and humanities collections)

    • Law

    • Creative Arts (fine art and music collections)

  • Print Repository

  • Information Commons

Netgen 16 22 year olds grown up with the web expectations

Organisational Arrangement

Scholarly Information Resource Management Program


Library User Services Program



Direction (Planning, Strategies, Policies, Procedures, Evaluation)









O pera





Creative Arts





September 2006

Scholarly information resources

Scholarly Information Resources

  • 2.4 m volumes – print, electronic, microform, theses, rare books

  • Distributed system (physical and virtual)

    • Physical locations (10)

    • E-packages (296, licence agreements, all subject areas)

    • Digital repositories (E-learning materials, exam papers, E-prints, theses, digital images, ANU E Press)

    • Document supply

  • 65,640 serial titles (approx) including 53,600 electronic

    • Prefer electronic to print format for serials

    • Gradual move to electronic monographs (access and use arrangements)



  • Available anytime, anywhere to ANU staff and students

  • Off-campus access through EZProxy

  • Many e-journals are linked in the ANU Library catalogue (

  • Some databases have too many titles to catalogue

  • Serials Solutions ( facilitates access at title level

Library management system

Library Management System

  • My Library Record

    • View your loans

    • Place holds

    • Submit document supply requests without re-entering personal details

    • View progress on document supply

    • Change contact details

    • Saved searches

  • RSS feeds – new books

  • Courtesy notices that items are due back

  • Metafind

Library services

Library Services

  • Open 82.5 hours per week in teaching time

  • Electronic Resources – 24 hour access

  • Loans

  • Reference

  • Document Delivery

  • Off-campus services

  • Disabled users

  • External Borrowers



Print repository service delivery model

Print RepositoryService Delivery Model

  • Accessing the material

    • Online requesting service

    • Retrieval of physical items

    • Small reading room for users

  • Pilot online article requesting service for pre-1990 serials

  • Transportation of material

  • Staffingarrangements

Print repository

Print Repository

Reference services

Reference Services

  • Desks in each building

  • Providing information on the Web

  • Staff directly

  • Ask a Librarian

  • AskANU



Askanu stats

54,411 Library queries

95.7 by Library staff

4.3% by Consultants

24,759 IT queries

29.2% by Library staff

70.8% by Consultants

AskANU stats

Library as space

Library as space

  • Repurposing between collections and student needs

  • Group study – big tables

  • Individual

  • Data & power access

  • Laptops -security

  • Wireless

  • Quiet & noisier areas

Why change the space

Why change the space?

Askanu library and it queries

AskANU – Library and IT queries

Chifley foyer before and after

Chifley foyer before and after

Information commons space

Information Commons Space

Information commons space1

Information Commons Space

Student space

Student space

Group study area

Group study area

Group study rooms

Group Study Rooms

Ilp a broadbrush module

Who is IL at ANU

Div of Information

Library Staff

Information Literacy Program


Technical Specialists


General Staff

Academic Staff

Other Divisions

Academic Skills

Teaching Development


How is IL delivered?

Generic/in curriculum


At elbow

Podcasts, virtual tours

GILP – Graduate IL Prog


Info Searching

Info Technology

Info Management

Academic Writing

Tutors Induction Program


Entry/exit audits

Bundled/single sessions

Grad Course Award

Specialised support


Online, at elbow, phone

Staffed by

All Libraries

GILP specialists (Library & IT)


ANU Colleges

ILP – a broadbrush module

Information services for students

Information Services for Students

How we know what to do

How we know what to do?

  • Feedback

    • Surveys eg Rodski

    • Regular meetings with student associations

    • Suggestions

      • Via web, email

      • Face to face at desks

  • Observing how the students are using the space

Netgen 16 22 year olds grown up with the web expectations

Thank you – any questions?

Kathy Collier

Program Leader Library User Services

  • Login