1 / 25

Holistic Services within a Team Structure

Holistic Services within a Team Structure. Kim Capps Janessa Gerber Options Bloomington, Indiana September 23, 2010. Mission Partnering with people with disabilities and our communities to bring about self-directed and fulfilled lives through education, information, and support.

vahe
Download Presentation

Holistic Services within a Team Structure

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Holistic Services within a Team Structure Kim Capps Janessa Gerber Options Bloomington, Indiana September 23, 2010

  2. Mission Partnering with people with disabilities and our communities to bring about self-directed and fulfilled lives through education, information, and support.

  3. Options Services • Supported Living • Group Homes • Community Habilitation • Supported Employment • Behavior Support • Respite • Affordable Housing • Technology Supports

  4. Who We Serve: 300 people in South-central Indiana • Mental Retardation 36% • Autism 20% • Cerebral Palsy 7% • Psychiatric Disability 5% • Traumatic Brain Injury 3% • Physical Disability 3% • Sensory 1% • Other Disability 24% • 0-5 4% • 6-17 17% • 18-40 43% • 41-65 28% • 66-85 4% • 86+ 2% • Unknown 2% Disability Age

  5. Options facilitates personal independence and engagement of people in civic and social life • The outcomes…people have: • Jobs • Homes • Relationships • Individuals • Work • Volunteer • Participate in government • Purchase goods and services • Vote

  6. Our Values • Holistic • Individual needs versus programs • Community works best • The people who know someone best are best able to support them

  7. Services Structure Network 1 Network 2 Network 3 Network Coordinator 4 Team Managers Network Coordinator 4 Team Managers Network Coordinator 3 Team Managers 3 Supported Employment Managers, Supported Employment Coordinator, 2 Directors of Services, Ancillary Staff Network 5 Network 6 Network Coordinator 5 Team Managers Network Coordinator 4 Team Managers

  8. Options and Supported Employment • A little about the agency when we first started Employment Services: • Less than $3 mill annual budget • Around 100 employees • Good reputation in living services but no employment focus • Financially unstable

  9. Options Now • Around $8 million per year • Over 300 employees • Employment well established • Waiver services still the major driver

  10. How did we get here? • Think of one person you serve • Write down all the people who work with that person • Add them up

  11. Why Supported Employment • People said that they wanted it. • Fit our mission • Partnering with people with disabilities and our communities to bring about self-directed and enriched lives through education, information and support • Represented our values

  12. Influencing Factors • Staff capacity • Local resources • Good jobs • Desire to improve quality of lives

  13. Barriers • Limited experience • Residential focus…hard to redirect people to jobs • Limited financial resources • Being the little kid on the block • Winning over your funders

  14. How It Works • Team based • Cross functional • Resource persons In other words… • It’s everybody’s job

  15. Dennis • Residential staff • Employment supports

  16. Mindy’s Story • Ongoing supports • DSPs provide direct support • Employment staff provide oversight and support to DSPs.

  17. The How To… • Assess strengths and weaknesses • Determine whether it fits • Gather information • Determine the financial impact • Plan, market, follow through • TRAIN • Just do it!

  18. Tackling the External Challenges • Competition • Skeptical Funders & Referral Sources

  19. Tackling the External Challenges • CARF • Business Climate • Knowledge of Supported Employment • Economy

  20. Tackling the Internal Challenges • Lack of Comfort with ChangeExpertise/Confidence Experience Other Priorities Hiring Practices

  21. Tackling the Internal Challenges • Providing Holistic Services Integrating systems Training Staff Buy-In

  22. ExperiencingSuccess Community Diversity Works Business Leadership Network Community Transition Councils Networking for Support Vocational Rehabilitation

  23. Experiencing Success • Board Leadership • Staff Buy-In • Outcomes

  24. Outcomes 34% have jobs 25% have their own homes 85% say they spend a great deal of time in the community 96% say services have made a positive difference Average Employment Tenure is 2.4 years

  25. Final Thoughts • Start Slowly .. But Start • Prepare and Support Staff • Be Prepared for a Slow Financial Start • Meet Regularly and Celebrate • Success breeds success

More Related