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WORKSHOP VISUALISING DISRUPTION. Jamie Macgregor, Celent Mike Fitzgerald, Celent. Recapping on our three key technology themes that will change the competitive landscape by 2022. 1. Ubiquitous data. 2. User expectations of simplicity and technology doing more of the work. 3.

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Workshop visualising disruption

WORKSHOPVISUALISING DISRUPTION

Jamie Macgregor, Celent

Mike Fitzgerald, Celent


Recapping on our three key technology themes that will change the competitive landscape by 2022
Recapping on our three key technology themes that will change the competitive landscape by 2022

1

Ubiquitous data

2

User expectations of simplicity and technology doing more of the work

3

Industrialisation of IT at scale


Revisiting the framework

Improvement change the competitive landscape by 2022

Innovation

Disruptive effect

Revisiting the framework

Growth and Retention

Profitability and Control

Market and product agility

Risk and Compliance

STATUS QUO

Pre and post sale customer engagement

Efficiency and expenses

Business model enablement and partnerships

Liability Management


Typical change portfolio initiative 92
Typical change portfolio: Initiative #92 change the competitive landscape by 2022


Where should initiative 92 be placed

Improvement change the competitive landscape by 2022

Innovation

Disruptive effect

Where should initiative #92 be placed?

Growth and Retention

Profitability and Control

Market and product agility

Risk and Compliance

STATUS QUO

Pre and post sale customer engagement

Efficiency and expenses

Celent’s opinion

Audience

Business model enablement and partnerships

Liability Management


However what if
However, what if... change the competitive landscape by 2022


Where should initiative 92 be placed1

Improvement change the competitive landscape by 2022

Innovation

Disruptive effect

Where should initiative #92 be placed?

Growth and Retention

Profitability and Control

Market and product agility

Risk and Compliance

STATUS QUO

Pre and post sale customer engagement

Efficiency and expenses

Celent’s opinion

Audience

Business model enablement and partnerships

Liability Management


Pushing the boundaries further
Pushing the boundaries further… change the competitive landscape by 2022


Where should initiative 92 now be placed

Improvement change the competitive landscape by 2022

Innovation

Disruptive effect

Where should initiative #92 now be placed?

Growth and retention

Profitability and Control

Market and product agility

Risk and Compliance

STATUS QUO

Pre and post sale customer engagement

Efficiency and expenses

Celent’s opinion

Audience

Business model enablement and partnerships

Liability Management


But what about the trade offs
But, what about the trade-offs? change the competitive landscape by 2022


Typical change portfolio initiative 7
Typical change portfolio: Initiative #7 change the competitive landscape by 2022


Where should initiative 7 be placed

Improvement change the competitive landscape by 2022

Innovation

Disruptive effect

Where should initiative #7 be placed?

Growth and retention

Profitability and Control

Market and product agility

Risk and Compliance

STATUS QUO

Pre and post sale customer engagement

Efficiency and expenses

Celent’s opinion

Audience

Business model enablement and partnerships

Liability Management


However what if1
However, what if... change the competitive landscape by 2022


Where should initiative 2 now be placed

Improvement change the competitive landscape by 2022

Innovation

Disruptive effect

Where should initiative #2 now be placed?

Growth and retention

Profitability and Control

Market and product agility

Risk and Compliance

STATUS QUO

Pre and post sale customer engagement

Efficiency and expenses

Celent’s opinion

Audience

Business model enablement and partnerships

Liability Management


Pushing the boundaries further1
Pushing the boundaries further… change the competitive landscape by 2022


Where should initiative 2 now be placed1

Improvement change the competitive landscape by 2022

Innovation

Disruptive effect

Where should initiative #2 now be placed?

Growth and retention

Profitability and Control

Market and product agility

Risk and Compliance

STATUS QUO

Pre and post sale customer engagement

Efficiency and expenses

Celent’s opinion

Audience

Business model enablement and partnerships

Liability Management


Why use a model
Why use a model? change the competitive landscape by 2022

1

Visualization to identify gaps, clusters and further opportunities

2

Stretching the boundaries to deliver more value

3

Help facilitate discussions about enabling technologies


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