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WORKSHOP VISUALISING DISRUPTION. Jamie Macgregor, Celent Mike Fitzgerald, Celent. Recapping on our three key technology themes that will change the competitive landscape by 2022. 1. Ubiquitous data. 2. User expectations of simplicity and technology doing more of the work. 3.

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WORKSHOP VISUALISING DISRUPTION

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WORKSHOPVISUALISING DISRUPTION

Jamie Macgregor, Celent

Mike Fitzgerald, Celent


Recapping on our three key technology themes that will change the competitive landscape by 2022

1

Ubiquitous data

2

User expectations of simplicity and technology doing more of the work

3

Industrialisation of IT at scale


Improvement

Innovation

Disruptive effect

Revisiting the framework

Growth and Retention

Profitability and Control

Market and product agility

Risk and Compliance

STATUS QUO

Pre and post sale customer engagement

Efficiency and expenses

Business model enablement and partnerships

Liability Management


Typical change portfolio: Initiative #92


Improvement

Innovation

Disruptive effect

Where should initiative #92 be placed?

Growth and Retention

Profitability and Control

Market and product agility

Risk and Compliance

STATUS QUO

Pre and post sale customer engagement

Efficiency and expenses

Celent’s opinion

Audience

Business model enablement and partnerships

Liability Management


However, what if...


Improvement

Innovation

Disruptive effect

Where should initiative #92 be placed?

Growth and Retention

Profitability and Control

Market and product agility

Risk and Compliance

STATUS QUO

Pre and post sale customer engagement

Efficiency and expenses

Celent’s opinion

Audience

Business model enablement and partnerships

Liability Management


Pushing the boundaries further…


Improvement

Innovation

Disruptive effect

Where should initiative #92 now be placed?

Growth and retention

Profitability and Control

Market and product agility

Risk and Compliance

STATUS QUO

Pre and post sale customer engagement

Efficiency and expenses

Celent’s opinion

Audience

Business model enablement and partnerships

Liability Management


But, what about the trade-offs?


Typical change portfolio: Initiative #7


Improvement

Innovation

Disruptive effect

Where should initiative #7 be placed?

Growth and retention

Profitability and Control

Market and product agility

Risk and Compliance

STATUS QUO

Pre and post sale customer engagement

Efficiency and expenses

Celent’s opinion

Audience

Business model enablement and partnerships

Liability Management


However, what if...


Improvement

Innovation

Disruptive effect

Where should initiative #2 now be placed?

Growth and retention

Profitability and Control

Market and product agility

Risk and Compliance

STATUS QUO

Pre and post sale customer engagement

Efficiency and expenses

Celent’s opinion

Audience

Business model enablement and partnerships

Liability Management


Pushing the boundaries further…


Improvement

Innovation

Disruptive effect

Where should initiative #2 now be placed?

Growth and retention

Profitability and Control

Market and product agility

Risk and Compliance

STATUS QUO

Pre and post sale customer engagement

Efficiency and expenses

Celent’s opinion

Audience

Business model enablement and partnerships

Liability Management


Why use a model?

1

Visualization to identify gaps, clusters and further opportunities

2

Stretching the boundaries to deliver more value

3

Help facilitate discussions about enabling technologies


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