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Coop Presentation WAN Compression and Optimization (W.C.O) Name: Ahmad M.J Batwa ID#: 202496

Coop Presentation WAN Compression and Optimization (W.C.O) Name: Ahmad M.J Batwa ID#: 202496 Serial: 052-202496 Company: National Commercial Bank Location: Jeddah Duration: From 25 th June, 2005 – 4 th Jan, 2006 . Introduction Business Systems Development (BSD) Business Role

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Coop Presentation WAN Compression and Optimization (W.C.O) Name: Ahmad M.J Batwa ID#: 202496

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  1. Coop Presentation WAN Compression and Optimization (W.C.O) Name: Ahmad M.J Batwa ID#: 202496 Serial: 052-202496 Company: National Commercial Bank Location: Jeddah Duration: From 25th June, 2005 – 4th Jan, 2006

  2. Introduction Business Systems Development (BSD) Business Role Hierarchy Central Customers Repository System (CCR) Internal User Support Department (IUSD) Business Role Hierarchy NCB Network Overview WAN Optimization and Compression (W.C.O) Small Tasks and Assignments Coop Conclusions and Recommendations Presentation Outline

  3. Introduction • What is NCB ? • Establishment…1953. • Largest in the Middle-East (Capital, SR 6 Billion). • Development. • How is NCB different? • We at NCB are People Oriented • We at NCB are Customer Oriented • We at NCB are Performance Oriented

  4. NCB’s Hierarchy Secretary of Board Board of Directors Executive Committee Audit Committee Real Estate Committee ALCO Head, Audit Division Chairman & Managing Director (CMD) Senior HR Committee Credit Policy Committee Head, Compliance Dept. Sponsorship and Donation Committee General Manager Chief Financial Officer Head, Finance and Accounting Division Deputy General Manager Senior Relationship Officer Head, Public Relations Dept. Sector Head, Individual Sector Head, Corporate Sector Head, Asset Mgmt. DGM & Sector Head Support and Central Head, Human Resources Division Head, Islamic Retail Banking Division Head, Corporate Banking Division Head, Treasury Division Head, Information Technology Division Head, Risk Mgmt. Division Head, Private Banking Division Head, Commercial Business Banking Division Head, Marketing Division Head, Investment Services Division Head, Operations Division Head, Finance Services Group Head, International Banking Relations Division Head, Real Estate Dept. Head, Brokerage Group Head, General Support Services Division Head, Insurance Business Head, Islamic Finance Group Head, Legal Dept. Head, Remedial Dept. Corporate Quality Officer Head, Trade Services Dept. Head, Economics Dept.

  5. Coop Plan

  6. Part 1 Business Systems Development

  7. What is BSD.? Role and Responsibilities Develop New Systems Upgrade existing systems according to NCB needs Electronic Banking Issues Business Systems Development (BSD)

  8. BSD’s Devisions

  9. Project features Unified system that contain customer info across all Bank systems. Covers Prospect and other parties that have relationship with the Bank. Enhance customer data quality and customer synchronization across different bank legacy systems. Removes customer Info duplication. Can be used by all other Systems. Each customers will be identified by 8-digits ECN number can be used to enter new customer information or retrieve and change an existing customer record Customers Central Repository (CCR)

  10. Bank Customer Current Practice – Before CCR After CCR Systems CCR CCR Before and After

  11. Front-end layer ETL layer middleware layer Data management layer CCR System Logical architecture

  12. CCR System Logical architecture • Front-End Layer • User interface. • Language management. • Data validation • Communicating Application Directly without passing middle ware. • Middleware layer: • Middleware functions. • Authenticating. • message transformation and code translation

  13. Data management layer provide the data model checks data validity mapping ETL layer first time migration feeding the CCR with data Feeding other systems back transform other system format to CCR format CCR System Logical architecture

  14. CCR System Physical architecture

  15. CCR System Physical architecture CCR Client Branch application server Holds client screens . Store copy of database lookup values . Installed at branches (hence the name). Back-end application server Take requests from branch servers route them to DB server and responds back to them. When the bank middleware server needs an interface with CCR application take its request and use the wrapper files (DLL files) to transform the Message and send the request to DB server. Respond back to the middleware server.

  16. ETL Server Extract all customer information from all other systems' databases and transform them to CCR DB format then it will load it to the CCR at first time migration. (15 hours). Take all new and changed customer information from other systems and transform them to CCR DB format then load it to the CCR database in the database server. (from 2 AM to 8 AM) Database server: Contain database and all procedure implementing the logic. CCR System Physical architecture

  17. Part 2 Internal User Support Department

  18. ISUD’ Hierarchy

  19. Role and Responsibilities • Application related - Escalated Calls. • Desktops (Nortel, Network technologies, Router, OSPF, X.25, TCP/IP, Links, Link utilization, disaster recovery) related escalated call. • Problem Management (RCA, Trend Analysis & reduction of calls on Servers). • Implementation of Change Calls (Major Impact Changes). • Project Management. • Communication Maintenance.

  20. NCB Network Overview

  21. NCB Network Overview • Branch Setup

  22. What is PERIBIT How Does It Work MSR PFA QoS Project W.C.O Background

  23. Project W.C.O Peribit V.S. LL Upgrade Branches LL Upgrade Cost / Year (128K  512K) Backbone Sites LL Upgrade Cost / Year (64K  512K) One Time Payment (for all sites : 253 Sites) Single Br. All Br. (232) Single Site All Sites (21) NTUs Inst. Charge $ 5,055 $ 1,172,760 $ 25,920 $ 544,320 $ 584,261 $ 168,666

  24. Project W.C.O Peribit V.S. LL Upgrade $ 1,330,000 1st Year Saving : $ 1,168,984 2nd Year Saving : $ 894,287 3rd Year Saving : $ 3,393,271 3 Years Total Saving :

  25. Project W.C.O Pilot branch Results

  26. Project W.C.O Deployment

  27. Project W.C.O IPsec Solution • In-Line Option

  28. Project W.C.O IPsec Solution • Off-Path Option

  29. Project W.C.O Pre-Production phase • Changing Subnet mask • From 255.255.255.252 to 255.255.255.248 (6 devices) • 241 branches + main sites • Each CONTIVITY , ARN, passport • BUILDING Backbone sites • 5 main sites in the 5 regions

  30. Rollout Rollout plan 22 main sites 241 branches 200 tunnels problem Memory low Solution: wait for extra WX-60 Project W.C.O Production Phase (Rollout)

  31. Monitoring Performance reports Weekly report Project W.C.O Monitoring

  32. Conclusion Recommendation Project W.C.O Conclusion & Recommendatin

  33. Q & A Thank You

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