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Developing a Successful Recruiter

Developing a Successful Recruiter. Steve Melfi February 8, 2008.

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Developing a Successful Recruiter

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  1. Developing a Successful Recruiter Steve Melfi February 8, 2008

  2. Bendix Commercial Vehicle Systems, a member of the Knorr-Bremse Group, develops and supplies leading-edge active safety technologies, air brake charging, and control systems and components under the Bendix brand name for medium- and heavy-duty trucks, tractors, trailers, buses, and other commercial vehicles throughout North America. • An industry pioneer, employing more than 2,000 people, Bendix is driven to deliver solutions for improved vehicle performance, safety, and overall operating cost. Bendix Commercial Vehicle Systems is headquartered in Elyria, Ohio, with manufacturing plants in Acuña, Mexico; Bowling Green Ky.; and Huntington, Ind.

  3. Knorr-Bremse Systeme für Nutzfahrzeuge GmbH (D) Knorr-Bremse System för Tunga Fordan AB (S) Knorr-Bremse Benelux BVBA (B) Bendix Commercial Vehicle Systems LLC (USA) Hasse und Wrede GmbH (D) Knorr-Bremse BrakeSystems (Dalian) Co. (PRC) Knorr-Bremse Systems forCommercial Vehicles Ltd. (GB) Knorr-Bremse Systeme für Nutzfahrzeuge, Moskau (GUS) Knorr-Bremse Systemy pro uzitkova vozidla, sro (CZ) Knorr-Bremse Systèmes pour Véhicules Utilitaires France SA (F) Knorr-Bremse Commercial Vehicle Systems Japan Ltd. (J) Knorr-Bremse Fékrendszerek Kft. (H) Knorr-Bremse Sistemi per Autoveicoli Commerciali Spa (I) Bendix SpicerFoundation Brake LLC (USA) Knorr-Bremse Far East Ltd. (HK) Knorr-Bremse Systems for Commercial Vehicles India Private Ltd. (IND) Knorr-Bremse Sistemas para Veiculos Comerciais Brasil Ltda. (BR) Commercial Vehicles Systems Group Employees: 6,288

  4. Commercial Vehicle Systems Group – North & South America • Employees: 2561 • Major locations: • Bendix Commercial Vehicle Systems LLC • Elyria (OH), USA • Bowling (KY), USA • Huntington (IN), USA • Acuna, Mexico • Bendix Spicer Foundation Brake LLC**: • Elyria* (OH), USA • Kalamazoo (MI), USA • Glasgow (KY), USA • Knorr-Bremse Sistemas para Veiculos Comerciais Brasil Ltda.: • San Palo, Brazil * North American Headquarters ** Joint Venture between Bendix and Dana Corporation

  5. Bendix keys to developing successful recruiter • Success Attributes • Engage the Organization • Transition to Project Management • Develop Subject Matter Expertise • Develop Interpersonal skills

  6. Bendix Success attributes of a recruiter Creativity and Ingenuity - solution provider Communication and Team Skills - includes respect for others Leadership - influence/persuasion skills, bias for action, ownership of projects, ability to coordinate and manage group activities Business Acumen - understand the Goals and Objectives of the business Balance business strategic goals with actionable tasks - project manager with a vision for success A recruiter must create a clear vision and purpose, empower and involve people, managing expectations, create an open communication.

  7. Engage the Organization Position recruiters as a strategic partner to the organization • Assign recruiters to business functions • - position as process owners • - build upon account management skills • - approach as a consulting partner - NOT CUSTOMER SERVICE FUCNTION • Recruiters attend monthly business meeting with each assigned function • - develops key relationships in the organization • - provides recruiter visibility • - understanding the impact of department strategies • - develops communication channels with customers • - allows for update on activity • - solution provider

  8. Engage the Organization Organizational Linkage to the Business • Criteria that will bring about success at the job • Attitudes essential to the position and business • Cultural fit, both with the organization and with its customers • Key Deliverables of the position – 1st six months, 1st year • Key Competencies currently in the department and currently missing • Quality impacts / ties into the key deliverables and continuous improvements in the function. • Behavioral requirements linked to success attributes of the company. Outcomes produce or have the intended impact on the business strategy?

  9. Transition to Project Management Driving a Successful Project • Task Orientation - Positing the Recruiting Function • -have a plan to drive the recruiting project to ensure the deliverables are achieved • - project plan that outlines the timing and accountability of the recruiting project • - demonstrate utilization of Recruiting Tools and Strategies • - implement Controls in process • - develop metrics that hold the function accountable to the organizational goals and objective Vision for Success

  10. China / US Recruiting Key Accomplishments:Actions/Milestones Activities • Positions posted externally & internally on 2/20 • Positions posted at 4 MBA Programs for International Pool of Talent • Thunderbird, Univ., of South Carolina, Case Western and Warthon School of Business • Positions posted at 5 Undergrad Programs for International Pool of Talent • Univ., of Cincinnati, Rochester Institute of Technology, Kettering Univ., Cleveland State Univ., Univ., of Michigan • Aligned (2) Search Firms specializing in Asia & India sourcing to support the recruiting process Manager, Finance & Controlling Director Sales & Marketing General Manager – Operations Human Resources Manager Manager Sourcing Managing Director Production Segment Manager Quality Manager Next Steps Critical / Issues Decision items (*issue & resolution log) Deliverable Date Due/ Status Post positions on Career builder & Yahoo/ Hot jobs 3/3/207 Present candidates that applied through Open hire 3/10/07 Review candidate pool & system process proposal with 3/13/07 Dr. Witzemann Screen candidates upon candidate feedback & process TBD agreement • Obtain guidelines on compensation structure in order to effectively screen candidates as well as attract talent. (Lirk)

  11. Transition to Project Management Driving a Successful Project • People-Orientation - Relationship Building • - follow through on commitments to build trust • - deliver on what you outline of the process • - provide customer with proactive feedback, recommendations and barriers during the process • - demonstrate your function, provide solutions. • - communicate each phase of the plan assigned accountability and timing Leadership

  12. Develop Subject Matter Expertise Expand recruiter attributes and skills • Position recruiter in the organization - approach to search is consultative • - build relationships with all levels of the organization both domestic and international - continuous process improvement to demonstrate knowledge of recruiting - ability to manage projects - give recruiters authority and autonomy to take action as project leaders • - opportunity to develop and demonstrate their skills through real-life, project-oriented assignments. • - create projects with cross-functional experience to align • Involvement in International Talent Acquisition • - rotational development programs • - exchange programs

  13. Understanding Business Connectivity VP GM Human Resources Operating Officers Financial Recruiters Customers Sales & Marketing Engineering Operations Supply Chain & Logistics Legal Technology

  14. Develop Subject Matter Expertise KPIVs -Sourcing - Offer Approval -Hiring Mgr -Bendix Recruiter -Recruiter -Interview Team -Hiring Mgr -Selected Candidate -Candidates -Hiring Manager -Job Posting -Candidates -Recruiter -Offer Letter -Interview Teams -HR Generalist -Strategy -Pre-Interview Meeting -Selected Candidate -IT Forms -ATS Systems - Outline of SkillSets -ATS System -Time -Market/Salary Data -Benefits Adm -Recruiter -AOP -Internet -Interview Schedule -Offer Approval -Bkgd Check -Job Description -Companies -Offer Letter -Drug Screen -Success Attributes -MRR Process -HR Generalist -Start Date -Market / Salary Data -Pre-Screening Talent Acquisition Contracting Sourcing Interviewing Offer Extended Offer Accepted KPOVs -Candidates -Job Description -Candidates -Post Interview Meeting -Offer Approved -Quality -Interviews -Business Strategy -Pre-Interview Meeting -Selected Candidate -Cost -Cost -Success Attributes -Interviews -Time -Time -Technical Competencies -Position Filled -Position Filled -Market/Salary Data -Increased Productivity -Band Analysis -Goal Tree -Interview Teams -Job Posting

  15. Develop Interpersonal skills External visibility outside the organization • Attending events that impact the Business • -networking • - trade shows • - professional associations • Training • -green belt, SHRM, etc., standardized the process to make it more effective & efficient • - sales or negotiating skills – Case Weatherhead School of Management • - HR generalist responsibilities – EEO/AAP, Visa, Vendor Management • - HR Management conferences a exposition • - employment law seminars - ensure compliance

  16. Career Path Recruiter HR Generalist Plants or Corporate Recruiting Manager Generalist Compensation / Benefits HR Manager Plants or Corporate Director, Recruiting Organizational Development

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