Organizing. What does it seem that managers over-delegate responsibility or pawn off their jobs to people below them? Who do you handle complaints form employee that they might have about upper management and how they are treated by them?.
Rondell--high tech company with rapidly changing Tech. Frank was recently hired. Predecessor lasted 10 months and one before him took to drinking. Problem in ES.
ES does pre-production lay out and design. Doc Reeves has many new ideas (over 900/year) and ES expected to modify pre-production changes quickly. Reeves underestimates time to implement.
Production complains about sloppy work in ES (Schwab). Forbus gets “a sack” for a Christmas present. Reason--costly delays that influenced customer satisfaction.
What would you do with Rondell. Are the problems Forbus or the structure? Assume you are on the management team and will make a recommendation.
HOW TO IMPROVE
Rules and procedures
Direct contact among managers