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Prepared by: Izabel, Jake, Jessica, Michelle, Tatiana

Clinica. Prepared by: Izabel, Jake, Jessica, Michelle, Tatiana. Background . Founder: 1983 by Oscar Romero Mission: Provide affordable, quality healthcare, health education and advocacy to the uninsured and underserved communities of greater Los Angeles.

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Prepared by: Izabel, Jake, Jessica, Michelle, Tatiana

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  1. Clinica Prepared by: Izabel, Jake, Jessica, Michelle, Tatiana

  2. Background • Founder: 1983 by Oscar Romero • Mission: Provide affordable, quality healthcare, health education and advocacy to the uninsured and underserved communities of greater Los Angeles. • Values: Professionalism with emphasis on teamwork, compassion, quality and healthcare as a basic right.

  3. Interviewee: Sandra Rossato Sandra Rossato • About her • Previous position • Financial crisis • Her Beliefs • Qualities • Position: • CEO • HR Director • Interim board member

  4. Development Skills • learning experiences that led to her successful development and the success of Clinica included: • making drastic career changes (taking a risk) while in the private sector • terminating an employee on the spot • not practicing open communication • glass ceiling encounters • taking things for granted.

  5. Development Skills • Use of learning experience • Build plan • Reflect

  6. Fostering Teamwork Lack of Team work lead to: • $1 million deficit • Laying off employees • Tension between staff

  7. Fostering Teamwork • Team work • Effective • Structured • Motivation • Prevent pressure • Implemented ideas

  8. Communication Skills • Know the purpose of what it’s being said to the employee • Monthly Meetings • Goals • Choose appropriate medium of telling employee • E-mail • Conference

  9. Communication Skills • Be Clear with signals • Instructions • Clarifies confusions • Actively ensure others understand the message • Progress in work ethic • Improves in the culture of the company

  10. Conclusion What we’ve learned… Leadership skills Impact of Leadership skills

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