Your Easiest Way To Deliver
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UParcel courier delivery service customer guide PowerPoint PPT Presentation


uParcel - Courier Delivery Service

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uParcel courier delivery service customer guide

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Uparcel courier delivery service customer guide

Your Easiest Way To Deliver – Anywhere, Everytime

Customer Guide


Uparcel courier delivery service customer guide

Sign up

1

2

Input your particulars and

tap on “Sign up as a

customer

customer”

You will receive an email to

verify your sign up. Please

check spam inbox. Remember

to update your profile.


Uparcel courier delivery service customer guide

Requesting delivery – sender details

1

2

Your details are auto

loaded from your profile.

Please fill in pickup date

and time.

You can now add a parcel

to be delivered.


Uparcel courier delivery service customer guide

Requesting delivery – receiver details

1

2

3

Fill in receiver’s details.

Address is auto

populated by postal code.

Tap on top right corner to

confirm. You can save or

load from favorites

Select the size and take a

photo of the item to be

sent.


Uparcel courier delivery service customer guide

Confirming delivery request

1

2

3

Choose a delivery type.

You can send multiple

parcels at once!

Select payment mode by

sender or receiver.


Uparcel courier delivery service customer guide

Delivery request accepted

1

2

3

Get updates on your app

and email when request

is accepted.

Status will be changed to

“pick up in progress”.

You can check out the

delivery status under

“Manage Delivery” by

tapping on the request.


Uparcel courier delivery service customer guide

Managing deliveries - Tracking

1

2

3

Tap on the tracking

number to track its

status.

Status is changed to

“delivery in progress”

after the pick up.

You can call, text or track

the agent all on the app!


Uparcel courier delivery service customer guide

Managing Deliveries - Searching

1

2

3

Your receiver or anyone

can also track the parcel

on our website or using

the app.

Just need to input the

tracking number. Updates

are also sent via emails.

You can search through

deliveries by tapping on

top right corner or using

delivery history.


Uparcel courier delivery service customer guide

Delivery Done

1

2

3

GPS location of drop off

with date/time stamp

and electronic sign off for

delivery.

Receipt will be sent to

you after item is

delivered.

Compliment our delivery

agents for a great job.


Uparcel courier delivery service customer guide

Thank you for trusting us!

Please feedback to us at

[email protected] on how to do better!


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