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SOWO Management Education: Observations From Theory and Practice (F-12 FUT. MAN.). Walter C. Farrell, Jr. Professor, School of Social Work . University of North Carolina at Chapel Hill Chapel Hill, North Carolina 27599-3440 wfarrell@email.unc.edu.
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SOWO Management Education: Observations From Theory and Practice(F-12 FUT. MAN.) Walter C. Farrell, Jr. Professor, School of Social Work .University of North Carolina at Chapel Hill Chapel Hill, North Carolina 27599-3440 wfarrell@email.unc.edu
Projected U.S. Racial/Ethnic Growth from 1992 – 2050—THE CONTEXT Asian & Pacific Is. 412.5% Amer. Indian Eskimo & Aleut 109.1% White 29.4% Black 93.8% Latinos 237.5%
SOWO Managers’ Views Of Future • Complexity—regulation and accountability, new organizational structures, and managing the millennials • Use of technology • Client involvement • Flexibility in work schedules/workplace • Social Marketing and outreach—competition for clients • Compliance with grants and contracts
Preparing SOWO Managers • Key Skills Needed • People Skills-respect for each person • Management/Team Building Skills • Demonstrate and prize loyalty • Use positive language and attitude • Strong Oral and Written Communication skills! • Exhibit ferocious and intelligently applied work ethic
Preparing SOWO Managers • Key Skills Needed (cont’d) • Commitment to learning and teaching • Put team’s welfare above your own • Show self-control under pressure • Be fair, demonstrate character • Deal appropriately with failure and success • Maintain focus
Preparing SOWO Managers • Key Skills Needed (cont’d) • Seek poise in yourself and those you lead • Relentlessly seek improvement • Be willing to go the extra mile for the organization • Take responsibility for organization failures and give the team/employees credit for organization successes • Promote internal communication and transparency
Preparing SOWO Managers • Key Skills Needed (cont’d) • Focus on and cultivate employees’ strengths • Surround yourself with good people, even when they are smarter than you • Understand your team members’ individual needs • Understand and acknowledge your own strengths and weaknesses
