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BUSINESS COMMUNICATION ENGB213

Unit 7 Fax messages. BUSINESS COMMUNICATION ENGB213. Overview. Fax messages Dealing with fax messages – key points to remember. Fax messages. A fax machine – relatively inexpensive item for any business

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BUSINESS COMMUNICATION ENGB213

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  1. Unit 7 Fax messages BUSINESS COMMUNICATIONENGB213

  2. Overview • Fax messages • Dealing with fax messages – key points to remember

  3. Fax messages • A fax machine – relatively inexpensive item for any business • Transmits and receives any kind of message – handwritten, printed, word-processed; maps, messages, diagrams etc. (versatility) • It takes seconds to transmit, depending on length of document. (speed) • Most companies use a special fax letterhead for fax messages – often used with a brief covering note explaining accompanying document.

  4. Fax messages • The salutation and complimentary close are normally omitted but the message will generally be signed.

  5. Dealing with fax messages – key points to remember • Use fax to send a printed copy of any document, esp. diagrams and illustrations. • Prepare the message on the company’s standard fax template where one exists. • Make up a fax letterhead if necessary. • Do not use a salutation or complimentary close on fax messages. • Use the same techniques when writing a fax message as you would a business letter.

  6. Dealing with fax messages – key points to remember – cont. • Remember numbers or bullets if this would help your display. • Sign the fax in the usual way. • Send a cover fax with an accompanying document, and remember to indicate the number of pages being sent in total. • Key in the fax number correctly. • Keep a copy of important documents.

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