Seertech solutions ilearning plus lms capability demonstration
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Seertech Solutions iLearning PLUS LMS Capability Demonstration. Introducing Seertech Solutions.

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Seertech solutions ilearning plus lms capability demonstration

Seertech SolutionsiLearning PLUS LMSCapability Demonstration


Introducing seertech solutions

IntroducingSeertechSolutions

Our goal is to help organisations unlock the value of learning and shift this key function from a perceived cost to a recognised revenue generator and enabler of business strategy.Partnering with Oracle Corporation since 2003, Seertech drives business value and innovation in learning for our clients.

“I believe you are doing far more than other companies in providing LMS access and capabilities tailored to customer needs. Very impressed…”Claire Schooley, Forrester - November 2009“We selected the iLearning Plus LMS and Seertech Solutions as you were the only vendor who had a clear vision for learning…”Joanne Nicol, Head of Learning/OD Westpac NZ - November 2009

  • Our passion for Learning is underpinned with:

  • A world class product and deep Learning Management System (LMS) experience:

  • Proprietary iLearning Plus LMS

  • Successfully deployed Oracle LMS to 5.1m users globally

  • Cross platform install base: Oracle, PeopleSoft, SAP, JDE…

  • An exceptional team of Learning professionals including:

  • The largest iLearning LMS team globally (including 20+ support staff)

  • Leadership team includes ex Head of IBM Australia’s Learning Practice, ex Head of ANZ eTrain, ex-Head of Oracle Learning Product Team


Some organizations supported by seertech

Some Organizations Supported by Seertech

Banking & Finance

IT and Telecoms

Mining / Resources

Industrial / Retail

Business / Services

Govt / Education / Health

Aerospace


Ilearning plus explained

iLearning PLUS Explained

In order to understand iLearning PLUS, it is important to understand three key terms:

  • Learning Management Toolkit

  • An extension on top of iLearning that simplifies many administrative processes / workflows for admin users and improves administrative usability of the LMS.

  • Configurable Learning Interface

  • This is an extension of the on top of iLearning that simplifies many process / workflows for end users and improves usability of the LMS.

  • Learning Management System

  • In this case the term LMS refers to Oracle iLearning


How ilearning plus works

How iLearning PLUS works

With iLearning PLUS, you can achieve any look and feel with any learning function without compromising the core LMS:

Oracle iLearning

iLearning PLUS LMT Reports

HTML / CSS Templates

  • Core iLearning LMS

  • User Data

  • Content

  • Core standard LMS Functions

  • LMT Reports

  • Configured workflows

  • Additional functions

  • HTML / CSS Templates

  • Configured brand

  • Configured layout

  • Contextual views

iLearning PLUS takes a process driven system and creates a learner centric experience!


Ilearning ilearning plus structure

iLearning & iLearning PLUS Structure

WEB CONFERENCING / VIRTUAL CLASSROOMS

iLearning PLUS

Configurable Interface Tools

eCommerce

Portal

Enterprise Portal

Extended Enterprise Portal

eCOMMERCE PAYMENT GATEWAYS

LCMS & Assessment / Survey Tools

Reports / Workflow Management Tools

THIRD PARTY TALENT / PERF MGMT / SUCCESSION MGMT

Oracle 10g Database

Content Servers

^

DATA WAREHOUSE

* Performance Records

HR MS

* User Records

THIRD PARTY SYSTEMS

* Data input / output

CONTENTAUTHORINGTOOLS

Client

Org

>


Key ilearning plus features

Key iLearning PLUS Features

  • Brings together Learners, Instructors, Content Providers, Administrators

  • Hosted E-Learning Application

  • Content stored both central and local behind firewalls

  • Accessible through the Internet

  • Provides Synchronous, Asynchronous Self-Paced, Scheduled Learning

  • Delivers and tracks all web playable content

  • Provides Content & Learner Administration, and Content Re-Use

  • Encourages Community based learning

  • Multi Tenancy

  • Support for 21 languages


Ilearning plus interface styles

iLearning PLUSInterface Styles


Standard ilearning plus

Standard iLearning PLUS


Tailored navigation elements

Tailored Navigation Elements


Graphical interface styles

Graphical Interface Styles


Web page style with ecommerce

Web Page Style with eCommerce


User dashboard style

User Dashboard Style


Mash up style

‘Mash-Up’ Style


Ilearning plus standard roles

iLearning Plus Standard Roles


Learning management system roles

Learning Management System Roles

Administrator

Content Developer

Manager

Site Administrator

Learner

Instructor


Ilearning plus for the learner

iLearning Plus for the Learner


Features of the learner interface

Features of the Learner Interface…

  • Multiple Login options – SSO, manual, self-registration

  • Targeted style, courses, notifications, announcements etc

  • User dashboards showing critical information

  • Configurable course display widgets

  • Configurable, dynamic notifications

  • Learning Pathways, Certifications, Competency displays

  • Training Calendar

  • Collaboration – Virtual Classrooms, Forums, Chats, Wikis

  • Support for external learning, qualifications, study assistance

  • Graphical & Standard Reporting

  • Configurable, dynamic certificates


Targeted learner home page

Targeted Learner Home Page

  • Westpac NZ Learner Homepage:

  • Highly configurable interface providing tailored look and feel/communications at a group and business unit level.

  • Targeted and dynamic widgets e.g. Dashboard displaying employee status on learning framework.

  • One click access to courses and employee learning pathways.


Learning pathway

Learning Pathway


Training calendar course planner

Training Calendar / Course Planner


Certification management

Certification Management


Ilearning plus for the manager

iLearning Plus for theManager


Ilearning plus for the manager1

iLearning Plus for the Manager…

  • Manager tasks Tab

  • View staff + drilldown

  • View staff Learning for job

  • View Learning Paths for staff

  • Enroll staff into training

  • Approve Training requests

  • Mark users as complete (CE)

  • Reporting

  • Manager Notifications

  • Collaboration

  • External Learning, Study Assistance


Manager tasks

Manager Tasks


External activity approvals coned

External Activity Approvals (ConEd)…

Learner supplies completion information to manager

Manager records completion and key details in External Learning Record

Completion becomes part of learner performance record


Ilearning plus for the instructor

iLearning Plus for theInstructor


Ilearning plus for the instructor1

iLearning Plus for the Instructor…

  • Instructor role – how do I get this?

  • Instructor environment

  • View Past & Current Events

  • Using Email to communicate with attendees

  • Using the instructor calendar

  • Enroll staff into training

  • Viewing and managing the class

  • Interaction with collaborative tools – VC, IM, Chat, Forums

  • Managing user completions

  • Reporting


Instructor home

Instructor Home


Instructor summary of ratings

Instructor Summary of Ratings


Instructor calendar

Instructor Calendar


Ilearning plus for the administrator

iLearning Plus for theAdministrator


Ilearning plus for the administrator1

iLearning Plus for the Administrator…

  • Role Access – targeted permissions based access to Admin functions

  • Managing users

  • Course management

    • Learning pathways setup

    • Setting up folders, courses, assessments

    • Uploading SCORM/AICC and Native content

  • Offering (Class) management

  • Enrollment management

  • Competency management

  • Reports management

  • Notifications management

  • Import management

  • Governance of the Admin role


Contextual lms admin interfaces

Contextual LMS Admin Interfaces…


General administrative roles

General Administrative Roles…

  • LMS Site Admin – superuser access to most functions

  • Content Creator – upload / manage courses / assessments

  • Course Scheduler – create offerings, manage enrollments, instructors, locations etc

  • Instructor – manage events, completions, collaboration with learners

  • Reporting – access and run key reports only


Additional add on functionality

Additional Add-on Functionality


Training budget management module

Training Budget Management Module

The Training Budget Management module supports the assignment of training budgets and provides comprehensive

workflow rules around budget allocation, tracking and notifications on spend.

Specifically the Training Budget Management module provides the following functionality:

  • Designed to set a training budget ($ or credits) at an Organisation level

  • Budget against validity date ranges to ensure alignment to annual learning budget allocation

  • Costs are tracked and deducted from the budget, to show current spend

  • Approval limits, tolerance and approvers can be set

  • Configurable notifications can be set to trigger if certain thresholds are reached (eg: % of spend, if transaction greater than X $ etc)

  • Transaction tracking includes user details, amount, date, description of transaction


Budget module organization list

Budget Module – Organization List

Manage budget, view transactions and view organization

users from ‘Organizations’ module


Budget module budget attributes

Budget Module – Budget Attributes

Manage budget information such as approver, limit,

tolerance for approval limits and see current spend.


Budget module transactions

Budget Module – Transactions

View / update detailed transaction information


Coned blending ext learning with pd

ConED – Blending Ext Learning with PD

  • Continuing Education (professional development)

  • Module supports:

  • Assignment and tracking of ongoing professional development hours / points.

  • Tracking against assigned competencies from external or LMS provided learning events.

  • Comprehensive administrative and reporting services.


External learning study assistance

External Learning /Study Assistance

For requesting, tracking and allocating external learning/study assistance to end users based on the workflow rules you set.


Automate talent frameworks

Automate Talent Frameworks

Enable linkage with Tools such as Success Factors to streamline Talent program nominations to iLearning


New ilearning plus modules

New iLearning PLUS Modules


File directory browse

File Directory Browse

  • File directory browse developed to make content directory selection easier, and to reduce risk of incorrect file overwrite

  • Select the ‘Files’ button to browser and select the appropriate content folder for uploading files to – this auto-populates the ‘Directory’ form


21 languages

21 Languages

  • iLearning PLUS now supports 21 languages:

  • Change languages through ‘Change Language’ button

  • Languages can be linked to user profile


Budget module

Budget Module

  • Budget module is designed to set a training budget ($ or credits) at an Organization level

  • This budget has a validity date range

  • Each learning transaction with cost associated under this organization is tracked and deducted from the budget, to show current spend

  • Approval limits, tolerance and approvers can be set

  • Configurable notifications can be set to trigger if certain thresholds are reached (eg: % of spend, if transaction greater than X $ etc)

  • Transaction tracking includes user details, amount, date, description of transaction


Budget module organization list1

Budget Module – Organization List

  • Manage budget, view transactions and view organization users from ‘Organizations’ module


Budget module budget attributes1

Budget Module – Budget Attributes

  • Manage budget information such as approver, limit, tolerance for approval limits and see current spend.


Budget module transactions1

Budget Module – Transactions

  • View / update detailed transaction information


Classroom survey module

Classroom Survey Module

  • Link from course details page appears if classroom status = C and CLASSROOM_SURVEY_ID attribute has a value:


Classroom survey module1

Classroom Survey Module

  • Classroom survey screen:  stores offering ID and instructor ID in questions 1 & 2 of Section 1, then the actual  survey continues from section 2 onwards.


Manage resources module

Manage Resources Module

Manage Resources module developed to ease resource management in LMS


Scheduled offering management module

Scheduled Offering Management Module

Manage Scheduled Offerings module streamlines offering management in the LMS


Ecommerce support

eCommerce Support


Ilearning plus ecommerce

iLearning PLUS & eCommerce

iLearning PLUS provides support for learning eCommerce through:

  • Targeted course catalogues for geographic locations or business lines

  • Catalogues viewable and in ‘not logged in’ mode

  • User self registration / account creation

  • Shopping cart supporting

    • Credit card payment

    • Cheque/Money Order/Service Credit payment

    • Learning Credits

    • Complex tax treatment

    • Multiple currencies

    • Multiple languages

    • Complex discounting support

  • Tax invoice generation

  • Unique certificate generation with format tailored to your needs

  • Assessment proctoring

  • Comprehensive reporting, including financial reporting

  • Integration with third party CRM and financial accounting systems.

  • Much, much more…


Shopping cart support

Shopping Cart Support


End user order tracking

End User - Order Tracking


Admin payment tracking and management

Admin - Payment Tracking and Management


Competencies

Competencies


How ilearning plus manages competencies

How iLearning Plus manages competencies

<

>

JOB ROLE

COMPETENCY TYPE

COURSES

+

COMPETENCY LEVEL

CERTIFICATIONS


Defining your competency workflow

Defining your competency workflow

Create Roles

Create Competency Levels

Create Competency Types

Manually or via upload of competency matrix

Link Types to Levels

Link Types to Roles

Link Competency Type + Level to Courses

Link Role to user via Payroll feed


Competencies in practice

Competencies in Practice

  • View list of competency types and levels for current roles

  • View your current progress for each competency type / level

  • View / enroll / play list of courses aligned to competency types and levels

  • View other role requirements as part of your career progression


Competencies in practice1

Competencies in Practice

  • Link roles to KPI’s via attributes (User or Course attributes)

  • Track acheivement of KPI’s through course completion/behavioral assessment

  • Report on KPI acheivement either dynamically or via report


Seertech solutions ilearning plus lms capability demonstration

Competencies & PD in Practice


Seertech solutions ilearning plus lms capability demonstration

Recording External Competency Events


Record confirm qualifications

Record / confirm qualifications


Notifications

Notifications


Example notifications

Example notifications


Configurable email notification templates

Configurable Email Notification Templates


Full email audit w resend capabilities

Full Email Audit w/Resend Capabilities


Reporting

Reporting


Example composite reports

Example composite reports


Save data in multiple formats

Save data in multiple formats


Graphical reporting tools

Graphical Reporting Tools


Reports scheduling

Reports Scheduling


Data warehouse ad hoc reporting

Data Warehouse & Ad-Hoc Reporting


Introducing obiee

Introducing OBIEE

  • OBIEE uses Star Schema to describe the facts and dimensions (see diagram below)

  • The facts are the performance measures e.g. score, time, completion count

  • The dimensions are the descriptive entities e.g. Offerings, Content Objects, Dates, Learners, Instructors etc.  


Example dashboard style report types

Example Dashboard Style Report Types


Content authoring tool support

Content / Authoring Tool Support


Content support

Content Support

  • The iLearning LMS supports a wide range of content development standards including:

    • SCORM 1.2

    • SCORM 2004

    • AICC

    • Native Content

  • The LMS also supports direct content integration from providers such as:

    • Omega Moody’s

    • Harvard Business School

    • Skillsoft

    • Element K


Content authoring tool support1

Content Authoring Tool Support

  • The iLearning LMS supports content deployment from a wide range of content authoring tools, including:

    • Adobe Captivate

    • Adobe Dreamweaver

    • Adobe Flash

    • Articulate Engage

    • Articulate Presenter

    • Articulate Quizmaker

    • Oracle UPK

    • Questionmark Perception

    • Rapid Intake Proform

    • Rapid Intake Unison

    • TrivantisLectora


Creating collaborative communities of practice

Creating Collaborative Communities of Practice


Forums

Forums

Embed site based or offering based Forums to facilitate collaborative, tacit knowledge base learning


Chats

Chats

Use scheduled or permanent chats to facilitate instant support or remote question and answer sessions to assist with transfer of knowledge


Virtual classrooms

Virtual Classrooms

  • Schedule web conferences, attach to courses or run stand-alone

  • Share desktop, instant message, whiteboard, record and play as a course in iLearning…


Mashups widgets within wiki

Mashups - Widgets within WIKI


Mobile disconnected learning

Mobile & Disconnected Learning…


Cellcast the lms

Cellcast & the LMS


Cellcast the lms1

Cellcast & the LMS

Basic CellCast Supports All Phones & Smartphones

Auditory Content

& Surveys

Interactive Messaging

Alerts & Notifications

Any Phone, Any Carrier, Anywhere


Cellcast the lms2

Cellcast & the LMS

Advanced CellCast Adds Support for Smartphones

Media Content

(Vodcasts/Stream/3G)

Rich Content

(XHTML, J2M, OTA)

Resources

(PDF, Moblogs, JIT)

AudioCasts

(Content, Tests)

SMS & MMS

(Status, Scheduled)

Notifications


Cellcast the lms3

WSDL, REST,

API, DWH

LMS

Existing Enterprise Platforms & Applications

Online Users

Dir. Service

ERP or HRIS

Offline Users

Cellcast & the LMS

Potential Enterprise Deployment Model

AUTHORING TOOLS

MOBILE + WSDL PIPE

DISTRIBUTION/ACCESS TO LEARNERS & MANAGERS

CONTENT AUTHORS

mLearning & CellCast

PORTAL

LMS/LCMS

mLearning

Mobile SMEs

Managers


Integration data migration services

Integration & Data Migration Services


Integration services

Integration Services

We can support any type of automated or manual integration process using existing API’s and / or file upload processes:

(all - Web Service via API’s / auto file upload)

File Upload via LMT

Questionmark Assesments

Skillsoft / Other externals

Legacy Data

(Perf Histories)

Oracle iLearning Database

LMT/CLI

External Contractors

via VPN

File Upload via LMT

HRMS– User /Hierarchy Data

Data Warehouse

Email Server

Web Service via API’s / auto file upload


Data migration services

Data Migration Services

Using our File Imports and Mapping Utility, we can import any type of matched data sets into the LMS:


Hosting services

Hosting Services


Our hosting environments

Our hosting environments

  • Hosted at Qwest (Seattle, US) and Macquarie Telecoms Pitt St Sydney

  • URL (US): www.qwest.com

  • URL (AU): www.macquarietelecom.com

  • Disaster Recovery: Seattle <-> Sydney

  • Alert Site 24 * 7 Monitoring

  • 99.99%+ availability last 4 years

  • Server Specifications:

    • DB: HP D2 585 G2 (16 Gb RAM, 4 x Dual Core CPU, ~700 Gb Storage)

    • Web/App: HP DL 380 G5 (12Gb RAM, 2 x Quad Core CPU, ~600Gb storage)

    • OS: Sun Solaris 10

    • DB: Oracle10g

  • 200,000+ current users on facilities


Sample of our hosted customers

Sample of our Hosted Customers


Implementation support services

Implementation & Support Services


Implementation methodology

Implementation Methodology

  • Define the requirements, including strategic, tactical, political, technical

  • Align requirements to action items

  • Assess feasibility and capability gaps

  • Prioritise and confirm implementation roadmap with key stakeholders

  • Develop / configure the solution

  • Execute the implementation plan, including governance and change management aspects

  • Evaluate success

  • Market success to gain endorsement for your next project(s)


Support relationship value add

Support & Relationship ‘Value Add’

Content Integration

Learning

Governance

Framework

2nd Level Admin

Services

Fully managed & supported aggregated learning solution for all outsourced learning needs

Tracker

System

eLearning

Consulting

Policy / Proicess Mgmt

General

Training

Admin


About ilearning plus product roadmap

About iLearning Plus Product Roadmap…


Key fy10 product roadmap elements

Key FY10+ Product Roadmap elements

  • Immediate (< 3 months)

    • Fully integrated Data Warehouse with OBIEE ad-hoc query tools provided

  • Short Term (< 1 Year)

    • Full integration of disconnected learning / mobile player

    • Expanded federated search capabilities

    • Improved integration with Wiki / Blog tools

    • Offering and Resource Attributes

    • Additional web services interfaces exposing 100% of application to web services

    • Full OLSA integration for Skillsoft Courses

    • Additional graphical reporting capabilities

    • Additional widget developments

    • Expanded development of Development Plans


Key fy10 product roadmap elements1

Key FY10+ Product Roadmap elements

  • Medium Term (>1 Year to < 3 years)

    • Improved Course Player functionality

    • Full LCMS integration

    • Additional Migration Toolkits for third party LMS

    • Improved capability to support streaming content

    • Replacement for existing LMS Assessment / Survey engine

    • Self service widget development

    • Improved Talent / Performance / Succession management interfaces

    • Additional collaborative learning functions, including tighter integration with third party social networking and tacit learning tools.

    • Enhanced AVETMISS Reporting to support RTO’s

    • All course management functions enhanced and resident in iLearning PLUS

  • Long Term (3 years plus)

    • Upgrade path development for iLearning to FUSION learning application


Licensing options

Licensing Options


Licensing options1

Licensing Options…

  • Pay per month - Seertech hosting and support via our Tier 1 Data Center

    • Pay for what you need – no investment in licenses

    • Faster, cheaper implementation - Upgrades, patches as soon as released

    • Access new reports, functionality at no extra cost

    • Access to our 24 x 7 support network

  • Enrollment Based Licensing (Ideal for contractors, suppliers, customers etc)

    • Buy blocks of enrollments – don’t waste money on licenses you wont use more than once

  • Perpetual License - Seertech Installation, Hosting & Support

    • As above, however you own the licenses – only cost ongoing maintenance & hosting

  • Perpetual License – We install - You Host

    • More expensive, time consuming implementation

    • Potential wait on upgrade / releases

    • No access to additional functionality

    • Access issues to supply / value chain

    • Limited access to our support network


In summary

In Summary


Our real value proposition

Our REAL value proposition…

  • This is not just about technology – its about making it work!

  • The solution is NOT about 1 size fits all

  • It’s about a PROVEN solution that aligns to the various needs of the business

  • It’s about a PROVEN team that knows how to deliver, maintain and support these solutions in a complex environment

  • Its about continuing to execute on a foundation of success

    Seertech, Oracle and you – the potential for a great team, with proven success and a defined future.


4 key benefits oracle seertech

4 Key Benefits - Oracle / Seertech

Greater Vendor & Product Strength

Greater Product Flexibility

Lower Vendor & Product Risk

Value Added Services – migrate faster & get more for your dollar


Contact us

Contact Us

EUROPE

AMERICAS

ASIA PACIFIC

Europe

Contact:

Jon Turner

Address:

Skylands

Lower Road

Stalbridge DORSET DT102SW

UNITED KINGDOM

Telephone:

+44 7789 741659

Email:

[email protected]

Americas

Contact:

Scott Mahoney

Address:

31471 Island Drive

Evergreen

CO 80439

UNITED STATES

Telephone:

+1 720 292 0551

Email:

[email protected]

Asia Pacific

Contact:

Antony Shields

Address:

17-19 Kerr St

Fitzroy

VIC 3065

AUSTRALIA

Telephone:

+61 3 9419 2132

Email:

[email protected]


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