clicking ingredients for engagement
Download
Skip this Video
Download Presentation
Clicking: Ingredients for Engagement

Loading in 2 Seconds...

play fullscreen
1 / 22

Clicking: Ingredients for Engagement - PowerPoint PPT Presentation


  • 74 Views
  • Uploaded on

Clicking: Ingredients for Engagement. Clicking. = Connecting = Engaging = Trusting. Coach. SALES RETENTION. Superior Engagement. Hire. Five Skills. Five Talents. Five Talents. High Self Monitors Fluid personality Modulate emotional expression Quickly incorporate norms

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' Clicking: Ingredients for Engagement' - ugo


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
clicking
Clicking

= Connecting

= Engaging

= Trusting

slide3

Coach

SALES RETENTION

Superior Engagement

Hire

Five Skills

Five Talents

five talents
Five Talents
  • High Self Monitors
    • Fluid personality
    • Modulate emotional expression
    • Quickly incorporate norms
    • Manage others’ perceptions
    • Act as network hubs

Five Talents

slide5

High Self Monitors fit in anywhere!

  • Connect easily and thrive on it
  • Become the centers of networks
  • Engage deeply
  • Build visibility ten times faster
five skills
Five Skills
  • Vulnerability
  • Proximity
  • Resonance
  • Similarity
  • Safe Place

Five Skills

Five Talents

vulnerability
Vulnerability
  • Revealing who you are how you feel, what you think, from the get go.
  • Help the other trust you because you put yourself at risk
  • Hostage negotiator
five levels of communication

Need to know as a communication standard is up here.

Five Levels of Communication
  • Niceties: Nice to see you. Have a good day.
  • Factual: I live in Boston
  • Evaluative: I like your idea
  • Gut Level: I was sad when you were absent.
  • Peak: When you critiqued me, I was terrified that I was a failure.

More

And

More

And

More

Vulnerable

slide10

More disclosure; more marital satisfaction.

  • More sexual disclosure; more sexual satisfaction
slide11

See page 56 in Clicking for Youngme Moon’s experiment with vulnerability. She is the author of DIFFERENT.

proximity
Proximity
  • West Point Cadets
    • Who becomes best friends with whom?
    • 90% predicted by?
    • First letter in last name
    • Sat alphabetically in every class.
    • PASSIVE CONTACT BUILDS RELATIONSHIPS
proximity1
Proximity
  • Florida Gators
    • Tried hard to win NCAA basketball championship
    • 1987 through 2005 and failed
    • The Oh Fours-Their start year 2004
    • Random housing assignment
    • NCAA champs 2005
    • NBA contract offers
    • They stayed
    • NCAA champs 2006
proximity2
Proximity
  • Next year the Oh Fours all went pro
  • Gators lost in NCAA
  • None of the Oh Fours achieved in the NBA at the same level.
slide15

People are exponentially more likely to form a relationship with people who live and work close by.

how does this apply to
How Does This Apply To:
  • Your management team?
  • Your Sales Staff?
  • Your members?
presence
Presence
  • Undivided attention
  • Mutuality-focus on meeting you where you are
    • NOT giving advice
    • Not solving a problem
    • Aware of your emotions and not hiding them
    • Involved: sharing and asking
similarity
Similarity
  • Clicking happens when people share similarities.
  • The type of similarity is irrelevant.
  • ‘Hating onion’ is a powerful as hating ‘Obama’
  • If some requests a donation and have the same name as you do, donations DOUBLE!
safe place
Safe Place

Shared adversity

-Outward Bound

-Biggest looser challenge

-My team vs. your team

Reduces emotional barriers

Bonds

safe place1
Safe Place

A Framed Community

-Kibbutz

-REX Roundtable: Helping Hands

-Hog Rider

-Mary Kaye

Part of Something Larger Than Oneself

Clear ‘In’ and ‘Out’

actions for you
Actions for You
  • Hire high self monitors.
    • Use the Self Monitoring Scale
    • Keep a hiring batting average
    • Debrief and learn and get better at this.
  • Commit to your business being a SAFE PLACE
    • Use the REX safe place commitments.
actions for you1
Actions for You
  • Model Proximity
    • Read the Hidden Dimension by Edward Hall
    • Creating a touching culture at your club
  • Deepen Vulnerability
    • Model it, take personal, risks with staff
    • Use the Jo Hari Window in staff training
ad