pmi global congress 2011 north america
Download
Skip this Video
Download Presentation
PMI ® Global Congress 2011—North America

Loading in 2 Seconds...

play fullscreen
1 / 12

PMI ® Global Congress 2011—North America - PowerPoint PPT Presentation


  • 80 Views
  • Uploaded on

PMI ® Global Congress 2011—North America. From Ostrich to Canary: Declaring Trouble Before It’s Too Late Brian H. Munroe, PMP Senior Trainer & Consultant Corporate Education Group. Quotes to Ponder. “It isn’t that they can’t see the solution; it’s that they can’t see the problem.”

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' PMI ® Global Congress 2011—North America' - udell


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
pmi global congress 2011 north america
PMI® Global Congress 2011—North America
  • From Ostrich to Canary: Declaring Trouble Before It’s Too Late
  • Brian H. Munroe, PMP
  • Senior Trainer & Consultant
  • Corporate Education Group
quotes to ponder
Quotes to Ponder

“It isn’t that they can’t see the solution; it’s that they can’t see the problem.”

– G.K. Chesterton

(1874 - 1936)

Turning an Ostrich into a Canary - MTI Learning Inc. 2011

suppression factors
Suppression Factors

Conditions that cause project team members to either knowingly or unknowingly ignore signs that a project is troubled and avoid bringing the issues to the attention of management, stakeholders and other key decision makers.

  • Hide true project status
  • Prevent timely identification of a situation needing corrective action
  • Deprive management of critical information
  • Decisions are not made with accurate input

Turning an Ostrich into a Canary - MTI Learning Inc. 2011

quotes to ponder1
Quotes to Ponder

“Bad news isn’t wine. It doesn’t improve with age.”

– General Colin Powell (b. 1937)

Turning an Ostrich into a Canary - MTI Learning Inc. 2011

suppression factor categories
Suppression Factor Categories

Fear

Belief System

Blame or judgment

Job security

Personal safety

Past experiences

Commitment

Denial

Cognitive dissonance

Group mentality

Apathy

Lack of responsibility

Lack of accountability

Performance Based

Personality Based

Incentives

Promotions

Performance ratings

Unwillingness to admit mistakes

Reluctance to ask for help

Turning an Ostrich into a Canary - MTI Learning Inc. 2011

questions for you
Questions For You…

What suppression factors do you think are most influential at your organization?

Are there different suppression factors at play on your projects?

Take a moment and consider what suppression factors you personally are susceptible to.

Turning an Ostrich into a Canary - MTI Learning Inc. 2011

what can be done
What Can Be Done?

Know yourself; know your team.

Create a culture that encourages team members to raise issues and concerns as soon as they become evident.

Don’t just solve problems; actively find them.

Turning an Ostrich into a Canary - MTI Learning Inc. 2011

belief systems
Belief Systems

A belief system is the knowledge and experiences that directly influence our perceptions, motivations, actions, and reactions.

  • Foundation of everything we do
  • Beliefs will govern reaction to signs of trouble
  • Greatest impact of belief systems on troubled projects is denial
    • Cognitive dissonance
    • Group mentality

Turning an Ostrich into a Canary - MTI Learning Inc. 2011

slide9
Fear

Fear: A distressing emotion arising from impending danger, evil, pain or other negative state, whether the threat is real or imagined.

  • Range of fear responses – mild anxiety to terror
  • Many sources of fear:
    • Blame, judgment
    • Job security
    • Personal safety (physical or emotional)
    • Past personal experiences
  • Fear of negative repercussions motivates people to hide problems

Turning an Ostrich into a Canary - MTI Learning Inc. 2011

quotes to ponder2
Quotes to Ponder

“In NASA, we never punish error. We only punish concealment of error.”

– Al Siepert

(b. 1915)

Turning an Ostrich into a Canary - MTI Learning Inc. 2011

summary
Summary
  • Problems won’t go away by themselves; they need to be identified and actively resolved
  • Be aware of suppression factors in team members as well as yourself
  • Proactively work to remove those factors:
    • Create an environment that encourages and expects early admission of problems
    • Establish a committed team
    • Make people feel safe and trusting

Turning an Ostrich into a Canary - MTI Learning Inc. 2011

thank you
Thank You!

Brian H. Munroe, PMP

[email protected]

1.800.288.7246 (US only) or +1.978.649.8200

www.corpedgroup.com

ad