Tackling work pressure in belgium june 21 2013
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tackling work pressure in belgium June 21, 2013. our goal.

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Presentation Transcript

Our goal
our goal

“As a consultant my only priority is making the ideal match, satisfy the needs of clients, both tempworkers and “temp-users”, in a way that my clients are satisfied, and that I’m satisfied because they are.All other tasks related to the match are organized in a smooth way. I have the support of my manager to help me doing the right thing in the right time.”


Our method
our method

  • Three waves :


Our findings wave 1 2011
our findings : wave 1 (2011)

  • Increasedworkpressurethrough the multitude of tasksandfrequency in switchingtasks

  • Increasedworkpressurecausedbynotknowing or applying proven methods


Our findings wave 2 q4 2012
our findings : wave 2 (Q4/2012)

  • Don’t re-invent the wheel, proven methods do work

  • Organization, focus and management support make the difference in challenging stressful times

  • Let people grow, keep on eliminating redundant tasks and tell them what is really important


Our findings wave 3 05 2013
our findings : wave 3 (05/2013- …)

  • Recently started

  • Embedded in the daily job. This is not a “project” on top of

    • use the already existing meetings to coach & steer

    • involvement from top down

  • Sceptiscism turns into “this is what we needed”

    • more peace of mind by “nearby” management

    • more peace of mind by “setting priorities”


Our actions
our actions

  • Automate repetitive tasks & eliminate redundant tasks :

    • E.g. automate delivery of contracts to temp

    • automate post matching administration

  • Improve processes

    • centralize labour accidents (medical check)

    • centralize government allocations

    • use tools to visualise unit organisation (Piazza)

    • ….

  • Coach & steer :

    • top down, helping setting priorities

    • top down, helping to say no if needed



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