Ethics and Development for The World Bank — Towards a Map

1. Ethics and Development for The World Bank — Towards a Map Map Framework STAFF ACTIONS AND BEHAVIOR OPERATIONAL WORK Ethical Principles And Values In Work Rules, Norms and Operational Policies Rules, Norms and Operational Policies Ethical Principles And Values In Work INSIDE THE BANK INSIDE THE BANK Operational Managers RELATIONS WITH CLIENTS, PARTNERS AND CRITICS RELATIONS WITH CLIENTS, PARTNERS AND CRITICS Benchmarks/Millennium Development Goals

2. Ethics and Development for The World Bank — Towards a Map Map Framework: Who is Responsible? STAFF ACTIONS AND BEHAVIOR OPERATIONAL WORK (rules and norms) (rules and norms) (Values and Ethics Broadly) (Values and Ethics Broadly) Conflict Resolution System Legal Internal Communications Ethics office Operational Services INSIDE THE BANK Ombudsman Academic/Intellectual Integrity Staff Association Quality Assurance Group INSIDE THE BANK Human Resources Conflict of Interest Committee Corporate Social Responsibility Reports Executive Directors Review Mechanisms Anti-Harassment Program Corporate Strategy Operational Risk Services Institutional Integrity Department Staff Training Resource Management Dialogue on Values and Ethics for Development Operational Managers Anti-Corruption Work Corporate Social Responsibility Reporting Hotlines Survey data Operational Risk Review Environmental Safeguards INT Investigations Complaint resolution Human Rights Concerns RELATIONS WITH CLIENTS, PARTNERS AND CRITICS Safeguard Policies Finance: Ethical Investing RELATIONS WITH CLIENTS, PARTNERS AND CRITICS Media Alerts WBVS Participatory Development Disclosure Policies Civil Society Group Inspection Panel WBI, Dialogues Training OED Benchmarks/Millennium Development Goals

3. Ethics and Development for The World Bank — Towards a Map Map Framework: Underlying Questions STAFF ACTIONS AND BEHAVIOR OPERATIONAL WORK How are ethical values part of institutional culture? What rules guide staff behavior? Quality assurance. Legal policies and standards – Do they have adequate coverage? Complaints from those indirectly affected? Are they adequate? How are possibilities of subtle discrimination handled? Are they well enforced? Who is responsible for enforcement and shaping rules? Are they appropriately adaptable? INSIDE THE BANK Honesty and openness of internal communication. Intellectual property acknowledging resources. Application of ED decisions. INSIDE THE BANK What is done to raise ethical standards? How fair is what happens when something goes wrong? Recourse? Corporate footprints. How is the ethos transmitted? Honest use of resources. Effective use of resources. Whistle-blower protection? Operational Managers What do we do to address misuse of our power? What are specific standards of behavior and how are they applied? Sins of Commission (beyond rules). Safeguard policies. Arrogance? Are people affected able to hold Bank to account? Sins of omission (what we miss doing) “Outside Bank” behaviors with employees in families (domestic abuse, GV employees). How do we know how well this works? RELATIONS WITH CLIENTS, PARTNERS AND CRITICS How effective are disclosure policies? Are we honest in our use of data always? RELATIONS WITH CLIENTS, PARTNERS AND CRITICS What redress is there? Adequacy of evaluation and monitoring. Financial impact of our work and analysis. Personal reports in media on staff. Handling of problem cases (arrests, accusations) How doe we deal with human rights issues not covered by Bank policies (torture, slavery, press freedom, religious freedom)? How well do we deal with corruption? “Cultural diversity” in country offices. Benchmarks/Millennium Development Goals