1 / 14

Order Status Link

Order Status Link. Training. Email Notification from Manufacturer to Dealer. Notification From Mayline Status: Not Entered/See Comments -------------------------------------------------------- OF/USA Dealer : OF/USA CORPORATE OFFICE Purchase Order # : TEST Order Date :

tuvya
Download Presentation

Order Status Link

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Order Status Link Training

  2. Email Notification from Manufacturer to Dealer Notification From Mayline Status: Not Entered/See Comments -------------------------------------------------------- OF/USA Dealer : OF/USA CORPORATE OFFICE Purchase Order # : TEST Order Date : Sent To : wbrown@chordus.net Sent To : ulawrence@ofusa.com --------------------------------------------------------------- MFG Comments: Other: test only per undrez lawrence of/usa corp. Estimated Ship Date: ------------------------------------------------------

  3. Enter Store #, User ID, and Password

  4. Click on Search Orders

  5. Search by Date Range orDealer PO #

  6. **Click on PO Number **PO Number will serve as a link to the order’s web page

  7. Type in a comment in the Commentsfield • SelectSubmit Comments

  8. Email Notification from Dealer to Manufacturer Order Status Comment From: OF/USA CORPORATE OFFICE Status: -------------------------------------------------------- OF/USA Dealer : OF/USA CORPORATE OFFICE Manufacturer : Mayline Purchase Order # : TEST Order Date : Sent To : kaulik@mayline.com Sent To : customerservice@mayline.com --------------------------------------------------------------- Dealer Comments: This is also a test comment. Estimated Ship Date ------------------------------------------------------

  9. Go to Dealer Sign in for an Order Received Status Report

  10. Hover over Manufacturers menu option • Select the Order Received Status Report

  11. Select the “Search By” drop down menu • (Allows the ability to search in a number of different ways)

  12. Request to Cancel can also be done from the webpage • You can request to cancel the entire PO or a partial portion of the order • You cannot add to an order using this link

  13. All comments & Status Changes are dated and time stamped • They are archived below the comments field within the order

  14. Benefits • Saves Time (can be used for cancellations & credit hold announcements) • OFUSA CSRs will mediate a response after 24 hours • The order placer is notified directly • Order status can be changed • All comments are archived • Advanced Search function • Should be used for orders that are pending • Used as a form of acknowledging if you do not currently acknowledge orders

More Related