This presentation is the property of its rightful owner.
Sponsored Links
1 / 61

การจัดการความรู้ : จากทฤษฎีสู่การปฏิบัติ PowerPoint PPT Presentation


  • 165 Views
  • Uploaded on
  • Presentation posted in: General

การจัดการความรู้ : จากทฤษฎีสู่การปฏิบัติ. ดร.จิรัชฌา วิเชียรปัญญา สาขาวิชาการจัดการสารสนเทศ คณะเทคโนโลยีสารสนเทศ มหาวิทยาลัยรังสิต กองทัพเรือ 19-20 มิถุนายน 2551. หัวข้อการบรรยาย. ทำไมต้องมีการจัดการความรู้และพัฒนาหน่วยงานให้เป็นองค์กรแห่งการเรียนรู้.

Download Presentation

การจัดการความรู้ : จากทฤษฎีสู่การปฏิบัติ

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


:

.

19-20 2551


Click to add Title

Company Logo


I. ...???

Company Logo


(1)

...

Company Logo


(2)

Company Logo


(3)

...

Company Logo


(4)

(Knowledge workers)

/

Company Logo


(5)

1995 Nonaka The Knowledge Creation Company

(Knowledge Management

Processes)

Company Logo


(6)

.. 2546

3 11

Company Logo


(1)

Click to add Title

Company Logo


(2)

Click to add Title

Company Logo


- PMQA

:

2.

5.

1.

7.

Click to add Title

3.

6.

4.

Company Logo


- PMQA

1.

2. ( 7 )

2.1 ( 1-6) 3

1 ( 1-3:

)

2 ( 4:

)

3 ( 5-6:

)

2.2 ( 7)

4

Click to add Title

Company Logo


II.

Company Logo


Company Logo


(1)

(Data)

(Information)

(Knowledge)

Company Logo


(2)

(Wisdom)

(Intelligence)

/

/

Company Logo


(Tacit Knowledge)

(Explicit Knowledge)

(Culture Knowledge)

Company Logo


(Core Knowledge)

(Advanced Knowledge)

(Innovative Knowledge)

Company Logo


Company Logo


Company Logo


Company Logo


Best Practices ()

Lessons Learned (

)

Tacit Knowledge ( - )

Community of Practices (CoPs - )

Content Management ()

Taxonomy ()

Retrieval Ability ()

Company Logo


/

Company Logo


1. /

/

Company Logo


(Knowledge Identification)

Strategic gap

Knowledge gap

Company Logo


2. (KnowledgeCreation - SECI)

Tacit

Tacit

Tacit

Explicit

Tacit

Explicit

Explicit

Explicit

Company Logo


Socialization ( )

Brainstorming ()

Informal meeting ()

Discussions ()

Dialogues ()

Observation ()

On-the-job training ()

Coaching ( / )

Mentoring ()

(1)

Company Logo


Externalization ( )

Meeting ()

Workshops ()

Best practice exchange (

)

After-action reviews (AAR) ()

Before-action reviews (BAR) ()

(2)

Company Logo


Combination ( )

Virtual Library ()

Publications ()

Internalization ( )

Knowledge zone ()

Client / customer feedback review (

)

(3)

Company Logo


2.

1. (Acquisition)

2. (Rental)

3. (Development)

4. (Fusion)

Company Logo


3. (1)

(Storage)

1.

2.

3.

Company Logo


3. (2)

(Retrieval)

Company Logo


Expert

Database

Knowledge-based

Utilization & Sharing

User

Case-based

Web Browser

Best-Practices

Expert

Administrator

M-base

4.

Verification

Company Logo


5.

Knowledge Push

Supply-based

Knowledge Pull

Demand-based

Company Logo


(Communities of Practice - COP)

6.

Company Logo


7.

Company Logo


III.

Company Logo


Company Logo


:

(Have) (Dont Have)

(Know)

(Dont

know)

Company Logo


(2)

Company Logo


(1)

...

1. (Action Learning)

2.

(Analyzing Mistakes)

3. (Brainstorming)

4. (Coaching / Mentoring)

5. (Rotating jobs)

6. (Project work)

Company Logo


(2)

7. (Team working)

8. (Portfolios)

9. (Learning Contracts)

10. (Visioning)

11. (External Consultants)

12. (Networking)

Company Logo


Company Logo


Company Logo


1.

2.

3.

4.

5.

Click to add Title

Company Logo


1.

2.

3.

4.

5.

6.

7.

Click to add Title

Company Logo


Company Logo


1.

2.

3.

4.

5.

6.

7.

8.

Company Logo


: Management of People

()

... 1

Company Logo


... 2

- - - ( )

Company Logo


... 3

HA ( .) ( ) ( )

Company Logo


... (Job Competency)

/ /

Company Logo


:

Company Logo


5 3

Company Logo


The Iceberg Model Of Competencies

(Knowledge)

(Skill)

(Social Role)

(Self-Image)

(Trait)

(Motive)

Company Logo


...

( / ) ( KPI ) COPs Online Offline ( ) ( - IT Non-IT) ( / ) ()

Company Logo


Company Logo


:

Human Performance

Technology

Adult Learning

Company Logo


IT IS NOT ENOUTH TO

STARE UP THE STEPS

WE MUST STEP UP THE STAIRS

Company Logo


Q & A

Company Logo


  • Login