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Connecting People to Best Practice: Communities of Practice in Health and Social Care

Explore the concept of Communities of Practice (CoPs) and their importance in health and social care. Learn how CoPs can foster trust and facilitate the sharing of tacit knowledge among multi-disciplinary teams. Discover opportunities for CoPs in various areas of your organization. Find out how Library and Knowledge Services (LKS) can support CoPs through facilitation, creating a safe space, and promoting interaction. Join the national Knowledge Management Community of Practice (KM COP) to contribute ideas and shape the future of knowledge sharing.

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Connecting People to Best Practice: Communities of Practice in Health and Social Care

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  1. Connecting People to Best Practice : Communities of Practice @NHS_HealthEdEng #HEELKS

  2. What makes a Community of Practice? Domain – shared focus of the community Community – may be across multi-disciplinary backgrounds. Practice – high levels of trust within CoPs which enable the sharing of tacit knowledge (personal experience, “how” rather than “what”

  3. Communities of Practice in health and social care Click on the icon for more information

  4. Interactive exercise Where can you see opportunities for Communities of Practice to be facilitated in your organisation?

  5. Interactive exercise - answers In a multi-disciplinary way Cross org team for education and engagement QIs Trust projects – falls prevention and PJ paralysis Leadership Managing guidelines, policies and procedures New professions – assoc practitioners/perceptees IT team for use of technology Newly qualified New consultants Apprentices Nurse revalidation HR team – better communication Community of TEL R&D Clinical skills – Trust staff working with local community

  6. How LKS can support CoPs • Facilitation • Safe space • Cut across boundaries • Ideal position to aid creative problem solving/act as a vehicle for change • Aid the continuation of interaction between multi disciplinary groups @NHS_HealthEdEng #HEELKS

  7. Interactive discussionWhat methods of communication could you use for a Community of Practice?

  8. Interactive discussion - answersTwitterFace to face at least twice a yearWebinarsPadlet – but not for sensitive commsLinkedin groupResearchgate/Mendeley type communitiesask groupSocial media – FB, Twitter, instagram, WhatsappetcEmail – with meaningful subject line/listsYammermasterclassesInvited speakers/expertsVideo conferencing/webex/SkypeConversations in corridorsNHS NetworksSharepoint team sitesWikisTelephone conferences

  9. Case study – K4H blog

  10. Any other questions from the chatroom?

  11. NEW national KM COPIf you want to join this new group and contribute your ideas to help shape the national KM COP please contact your regional lead

  12. Thanks for listening! The next webex is at 10am on Monday 9th Oct Sharing Learning: Retrospect

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