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A Day in the Life of Emergency Care: Admission Routes into the Trust

Discover the various admission routes into our Emergency Care department, ensuring quality, safety, and a patient-first approach. From direct admissions to specialist wards to the integrated urgent care service, learn how we transform services to meet the health needs of future generations.

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A Day in the Life of Emergency Care: Admission Routes into the Trust

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  1. A Day in the life of Emergency Care Admission Routes into the TrustSally Thompson (Associate Director of Operations)&Viv Priestley (Operational Manager of Urgent and Emergency Care)

  2. We’re Passionate About • Putting patients first • Quality, safety and patient experience • Transforming services to meet the health needs of future generations

  3. GP Admitted to specialist ward, within 12 hours where appropriate • Direct admission to ward where clinically appropriate • Chest Pain • Palpitations • SOB • Stroke Acute/General Medicine Intermediate Care Respiratory Urgent Care Centre (24/7) A day in the life of Emergency Care Rosedale Diabetes/ Endocrine Rapid Assessment – senior clinician (Nurse, Doctor) Emergency Assessment Unit & Ambulatory Care (Consultant present 8am till 8.30pm) Holdforth Gastro Self -present West View A&E (Consultant present 8am till 10pm) Elderly Care Haematology/ Oncology 999 CH’s/ Integrated Care/ Direct residential or nursing home care Stroke • Home/Supported Living (Most patients discharged to home)

  4. Emergency Care (Arrival Times)

  5. Emergency Department (Activity – May 2017)

  6. Emergency Department area usage

  7. Integrated Urgent Care Service (IUCS) route • 111 to IUCS = 118 • Self Present to IUCS = 196 • Referred back to GP = 59 • ED = 6 • Home/Care Home = 232

  8. Emergency Department route • A&E total (average day) = 130 • A&E discharged = 80 • A&E to Ambulatory = 4 • A&E to EAU = 25 • A&E to PDU = 6 • A&E to Surgery = 10 • (Some patients do have other routes of discharge)

  9. EAU/Ambu/Rapid route • Admissions to RA (average day) = 46 • RA to EAU = 12 • RA to Ambulatory = 18 • RA to home = 16 • Ambulatory to home = 16 • EAU to Speciality = 28

  10. Any Questionsand thank you.

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