AAMAS 2004 – Panel on Business Process Management. Tom Wagner, Ph.D. DARPA / IPTO [email protected] BPM. Disclaimer – not to be confused with fact… Broad space / BPM may involve a bundle of ideas: Human task/workflow management.
AAMAS 2004 – Panel on Business Process Management
Tom Wagner, Ph.D.
DARPA / IPTO
Optimization, what-ifs, dynamic task management.
Not drawn to scale.
As a researcher…
Research: learning to adjust workflow models.
Commercial: Process-centric workflow.
Research: distributed dynamic human activity coordination in RT environment.
Hypothetical vision: intelligent systems, stupid systems, and humans that work together both within an enterprise and across enterprises.
Problem: research is expensive, payoffs are uncertain, takes a long time to make anything happen.
Hypothetical waypoint: centralized management of tasks of two humans who always work on related process / have activities that interact.
Catch-22: You still have to shoot high or they don’t need you.