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GIG 2.0, Web 2.0 & Information Sharing … a perspective from the Joint Staff A Presentation to The Network Centric

GIG 2.0, Web 2.0 & Information Sharing … a perspective from the Joint Staff A Presentation to The Network Centric Operations Industry Consortium (NCOIC) 23 September 2009. UNCLASS//. Lt Col Chad Raduege Joint Staff J6. UNCLASS//. Setting the Stage.

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GIG 2.0, Web 2.0 & Information Sharing … a perspective from the Joint Staff A Presentation to The Network Centric

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  1. GIG 2.0, Web 2.0 & Information Sharing … a perspective from the Joint Staff A Presentation to The Network Centric Operations Industry Consortium (NCOIC) 23 September 2009 UNCLASS// Lt Col Chad Raduege Joint Staff J6 UNCLASS//

  2. Setting the Stage “The security of our homeland is of paramount importance to me, and I will not allow organizational impediments to stand in the way of timely action that ensures the safety of our citizens.” - President Barack Obama, 26 May 09 “[we] must be capable of responding at the speed my job requires…” - ADM Mike Mullen, Chairman, Joint Chiefs of Staff

  3. UNCLASS// What it Means “The metric is what the person has to contribute, not the person’s rank, age or level of experience. If they have the answer, I want the answer. When I post a question on my blog, I expect the person with the answer to post back. I do not expect the person with the answer to run it through you, your OIC, the Branch Chief, the Exec, the Division Chief and then get the garbled answer back before he or she posts it for me. The Napoleonic Code and Net-centric collaboration cannot exist in the same space and time. It’s your job to make sure I get my answer and then if they get it wrong or they could have got it “righter”, then you guide them toward a better way. But do not get in their way.” - Gen Cartwright, Vice Chairman, Joint Chiefs of Staff UNCLASS//

  4. The Information Sharing Challenge DECISION Slow access to data degrades decision making - high cost for low effect! 4

  5. The Goal: A Networked Organization DECISION Better access to decision quality data delivers high effect for lower cost! 5

  6. Industry Example: Travel Portals USER American Marriott Frontier United US Air Hyatt Hertz Avis Service Discovery Charge Card Build Itinerary Get Hotels Book Hotel Book Cars Get Cars Get Flight Book Flight Joint Staff NJOIC ORGANIZATIONAL SERVICES AF Travel System Orbitz Expedia Defense Travel System (DTS) Google Travelocity USER APPLICATIONS SERVICES Visa Credit COI Credit Cards Hotels COI Hotels MasterCard DISCOVERY Airlines Rental Cars Cars COI Airline COI APPLICATION/DATA SOURCES 6

  7. Where are we now? … how Web 2.0 is shaping our operational environment UNCLASS// UNCLASS//

  8. JS Collaborative Environment LTG MG BG COL LTC MAJ CPT • Wiki • Portal • Blog • Chat JDIR Clear DD Clear ADD IA DoS OSD IC JS CC ADD AO DIA OSD JDIR DD Clear DIV CHF DIV CHF DIV CHF DATT OMC Clear AO AO AO AO Build Web Generation Comfort Zone JS doesn’t hire this group. • Horizontal • Flatter • Collaborative / Discoverable • Decentralized • Vertical • Hierarchical • Controlled • Centralized Senior Leaders Comfort Zone 100% Solution Good Enough 70% Solution JS Sweet Spot How do we move it right? STARFISH SPIDER Cultural Change Continuum HYBRID Lower Risk High Risk / Regret JDIR or DJS can drop in to BLOG or chat room to shape outcome Better? More Time Time Constrained 10 / 10 / 80% rule > 10% early adapters > 10% non adapters (or greater) > 80% on fence watching how CDR / CEO responds to the 10 / 10% > How do we get to 30 / 10 / 60%? Unanticipated worker Email driven / telephone UW Community of interest: • Reed /Metcalflaw • Many to Many Comms • “Collective” intelligence • The “Commons” for the AO or Watch Officer • Self organizing group Good

  9. UNCLASS// NJOIC Community Model STRATCOM PEOC NMCC GSAF (OSD) NJOIC Service Ops Center NMCS DDI CWO KM SURV TMCH ADDO J2 EA SOO OSD NJOIC Director Regional Analysis MOLINK J37 CIA ADDI J1 J3 J4 DOS COIC NRO NSA J6 NGA COO KM Blt Cpt JTFCT J5 NGA NRO HHS / EOC NCTC DNI DIA NSA CIA CTC NSC IC DOS FBI DOT DOJ FEMA DHS DNI NGB DOE WHSR COI CJCS VCJCS J1 J4 J7 Interagency DJS VDJS J2 J5 J8 DOM OCJCS J3 J6 PA LC SJS JODS OCIO LA Joint Staff DDO AFRICOM CENTCOM EUCOM JFCOM NORTHCOM PACOM SOCOM SOUTHCOM STRATCOM TRANSCOM NJOIC Watch COCOMs Intel & Analysis Cell Fusion Cell Ops Teams USAF USA USCG (DHS) NJOIC USMC USN Services NJOIC Watch Partner and Customer Levels NJOIC Watch External Community UNCLASS//

  10. UNCLASS// Joint Staff Goal Me From this To “More like” this UW • 1-to-1 Communications • Deterministic, Ponderous • High Quality • Many (different) copies • Many-to-Many Communications • Less defined…unanticipated worker (UW) • Unvetted…80% Solution • One copy of info UNCLASS//

  11. Where are we going? … GIG 2.0 and the information enterprise of the future UNCLASS// UNCLASS//

  12. …from the tactical edge

  13. GIG 2.0: Warfighter Focused

  14. GIG 2.0 Characteristic #1: Global Authentication, Access Control and Directory Services GLOBAL AUTHENTICATION, ACCESS CONTROL AND DIRECTORY SERVICES

  15. GIG 2.0 Characteristic #2: Joint Infrastructure

  16. GIG 2.0 Characteristic #3: Unity of Command JFC JFC

  17. GIG 2.0 Characteristic #4: Common Policies and Standards

  18. GIG 2.0 Characteristic #5: Information and Services “From the Edge”

  19. Our Information Environment Capabilities Global Information Grid 2.0: Five Characteristics Global Authentication, Access Control and Directory Services Joint Infrastructure Unity of Command Info & Services from the Edge Common Policies and Standards C/S/A OSD/CIO = Governance; DISA = Technical; JS = Requirements 19 $$$ -- Policy – Acquisition – Laws – JCIDS -- Oversight

  20. A Systematic Implementation Strategy… Third Ripple Expedite Material/Non-Mat Solution ECD: Various Second Ripple Analyze Solution Sets/Initiatives ECD: December 2009 First Ripple GIG 2.0 CONOPS/ICD/JROCM Completion Date: June 2009 “The Drop” Warfighter Requirement Completion Date: Continual Fourth Ripple … and Beyond Warfighter Feedback ECD: Continual Effort GIG 2.0 Implementation Plan 20

  21. Final Thoughts “There have been breakthroughs in the disciplines of human intelligence, signals intelligence, imagery intelligence [and] measurement intelligence … and each is supported by the proliferation of computer applications, intelligence platforms and growth in various capabilities ... But the real breakthrough has been in the fusion of all this ... and in the coordination and cooperation of all elements.” - General David Petraeus, Commander, U.S. Central Command

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