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The Pattern of Conversation

The Pattern of Conversation. The Pattern of Conversation. Answers. Comments. Questions. 1. 2. A comment is a verbal remark, opinion, and/or criticism. A comment is providing additional

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The Pattern of Conversation

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  1. The Pattern of Conversation

  2. The Pattern of Conversation Answers Comments Questions 1 2

  3. A comment is a verbal remark, opinion, and/or criticism. A comment is providing additional information to a conversation. Comment Starter Examples: I… I think…. I like…. My favorite…. I love… I wonder…. That is… This is...

  4. The Pattern of Conversation Questions, Answers, and Comments

  5. Helps you to Pay Attention to the Speaker and the Listener Taking Turns and Staying on Topic

  6. In a conversation, when you…. • Take turns • Stay on topic • Pay attention • You FEEL GOOD because this skill helps you to… Get What You Need Make and Keep Friends

  7. Taking Turns and Staying on TopicHandout

  8. “Knowing how to communicate with people in the right context for a given situation is an important skill, as there are often unspoken rules and standards that are just expected.” Adapted from Skills to Pay the Bills-Mastering Soft Skills for Workplace Success -Funded by ODEP

  9. Work Hanging out with friends Your conversation should match where you are and who you are with. Attending music class

  10. How do you greet your friends? Hanging out with friends

  11. How do you greet your coworkers at work? How do you greet your supervisor at work? Work

  12. How would you greet your music instructor at the start of class? Attending music class

  13. Family How do you greet your mom and dad?

  14. Social Network: Personal discussions should only be with those in your first two circles. • Sibling • ME • Aunts/Uncles • Father • Mother

  15. Can I talk about my weight or the weight of my other co-workers in the workplace? NO YES or NO

  16. Can I ask my co-worker how much he makes and how much he spent on his new car in the workplace? NO YES or NO

  17. Can I negatively talk about my customers with my co-workers in the workplace? NO YES or NO

  18. Can I ask my co-worker how long he has worked for the company? YES YES or NO

  19. Personal Topics: Avoid discussing these topics in the workplace. PERSONAL MATTERS WEIGHT NEGATIVE COMMENTS ABOUT A PERSON/THINGS: HAIR, CLOTHES, SHOES, FOOD MONEY

  20. Personal Questions and Comments Handout

  21. What did I learn from this activity? I learned different patterns of conversation. I learned about questions, answers, and comments. I learned the importance of taking turns and staying on topic. I learned that there are certain topics that should not be discussed in the workplace. Anything else?

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