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Karlsruhe Service Research Institute (KSRI) Status and Perspectives. Dr. Arun Anandasivam, Dr. Stephan Bloehdorn, Prof. Dr. Stefan Nickel, Prof. Dr. Ralf Reussner, Prof. Dr. Gerhard Satzger, Prof. Dr. Rudi Studer, Prof. Dr-Ing. Stefan Tai, Prof. Dr. Christof Weinhardt Karlsruhe, May 12th 2011.

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Karlsruhe service research institute ksri status and perspectives

Karlsruhe Service Research Institute (KSRI)Status and Perspectives

Dr. Arun Anandasivam, Dr. Stephan Bloehdorn, Prof. Dr. Stefan Nickel, Prof. Dr. Ralf Reussner, Prof. Dr. Gerhard Satzger, Prof. Dr. Rudi Studer, Prof. Dr-Ing. Stefan Tai, Prof. Dr. Christof Weinhardt

Karlsruhe, May 12th 2011


Background goals of this presentation
Background & Goals of this Presentation

Background:

  • KSRI was founded as a public-private partnership between KIT and IBM in 2008

  • KSRI is evaluated annually by the advisory board

  • KSRI advisory board recommended external review to assess status and perspectives in 2010

    Goals of this presentation:

  • Summary of evaluation report "KSRI – Status and Perspectives"

  • Discussion of selected focus topics

KSRI - Status and Perspectives


Overview
Overview

KSRI - Status and Perspectives


Background service research
Background: Service Research

Energy

Healthcare

ICT

Logistics

... and others

KSRI - Status and Perspectives

Service Research investigates complex service systems where economic value is created jointly by multiple independent parties, acting together efficiently through the systematic use of information and communication technologies…

…from different perspectives and in different domains


Ksri setup
KSRI Setup

Discrete Optimization &Logistics**

Software Design &Quality**

Service Innovation & Management

Prof. Dr. Stefan Nickel

Prof. Dr. Ralf Reussner

Prof. Dr. Gerhard Satzger

IBM personnel

IBM financial support

eOrganization*

Knowledge Management

Information & Market Engineering

Prof. Dr. Stefan Tai

Prof. Dr. Rudi Studer

Prof. Dr. Christof Weinhardt











Joint Management

Joint Interdisciplinary

Research Projects

Joint Infrastructure

Joint Education

Joint Graduate Program

* until January 2011; ** from January 2011

KSRI - Status and Perspectives


Ksri setup cont
KSRI Setup (cont.)

KSRI - Status and Perspectives


Ksri goals
KSRI Goals

Education

  • Establishment of a coordinated and interdisciplinary education concept on SSME.

  • Establishment of innovative and industry-oriented education activities.

    Research

  • Successful research within the individual areas of Service Research.

  • Successful interdisciplinary research in the overall area of Service Research.

    Collaboration with industry

  • Joint innovation and technology transfer with IBM and other industry partners.

  • Research and education in areas of high relevance for industry.

    Shaping the academic landscape for Service Research

  • Active participation in academic networks and initiatives on Service Research.

  • Achievement of international visibility as a hub for Service Research.

    Integration of KSRI and Service Research within KIT

  • Embedding of KSRI within the new research structures of KIT.

    Future Development

  • Extension of KSRI by new industry partners.

  • Establishment of a Karlsruhe School of Services (KSOS).

Goals derived from

and defined by

KSRI Contract

&

KSRI Advisory Board

and operationalized by

KSRI Lead Board

&

KSRI Senior Board

KSRI - Status and Perspectives


Overview1
Overview

KSRI - Status and Perspectives


Establishment of a coordinated and interdisciplinary education concept on ssme
Establishment of a coordinated and interdisciplinary education concept on SSME

Bachelor

eBusiness and Service Management

Prof. Weinhardt

Applications of Operations Research

Prof. Nickel

Applied Informatics

Prof. Oberweis, Prof. Tai

Seminars

Master

  • Business and Service Engineering

  • Prof. Satzger, Prof Weinhardt

Service Management

Prof. Satzger, Prof Weinhardt

Operations Research in SCM and HCM

Prof. Nickel

  • Web Data Management

  • Prof. Studer

Software Methodology

Prof. Reussner

  • Software Systems

  • Prof. Reussner

Cloud Computing

Prof. Tai

Service Technology

Prof. Tai

  • Web Service Engineering

  • Prof. Tai

KSRI - Status and Perspectives


Establishment of innovative and industry oriented education activities
Establishment of innovative and industry-oriented education activities

Example: "Service Science, Management and Engineering" Seminar

  • Interdisciplinary Seminar jointly taught by different KSRI research groups

  • Joint umbrella topics such as "Service Intelligence" (WS 09/10), “Human-based electronic Services” (SS 10), “Service Monitoring & Analytics” (WS 10/11), "Intelligent Offering and Consumption of Complex Real World Services" (SS 11)

    Example: "Service Innovation" Lecture and Seminar

  • Interactive workshops, experiments and role plays

  • Development of case studies on Service Innovation

  • Repeatedly ranked as top lecture in course evaluations

  • Implementation of the concepts for actual Service Innovation project with industry (e.g. Visenso GmbH, Studienkreis GmbH) as part of a complementary seminar

Course

Eval.

KSRI - Status and Perspectives


Ksri education profile self assessment
KSRI Education Profile: Self-Assessment activities

Establishment of a coordinated and interdisciplinary education concept on SSME.

Establishment of innovative and industry-oriented education activities.

 4/5

  5/5

KSRI - Status and Perspectives


Ksri education profile swot analysis
KSRI Education Profile: SWOT Analysis activities

KSRI - Status and Perspectives


Overview2
Overview activities

KSRI - Status and Perspectives


Ksri research domains and perspectives
KSRI research domains and perspectives activities

Economics & Management

Computer Science

Service Innovation and Management

Information and Market Engineering

Discrete Optimization and Logistics

Knowledge Management

Software Design and Quality

Energy

Healthcare

ICT

Logistics

KSRI - Status and Perspectives


Ksri research projects
KSRI Research Projects activities

**

Service Level Engineering

AkaServ

PeopleClouds

*

ServIN

* Projects at FZI assocciatedwith KSRI

** Associate Partner





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

Public Funding (Selection)

Private Funding (Selection)

Status: January 2011


Publications
Publications activities

  • 189 publications in total until Dec 2010:

    • 19 Books and book chapters

    • 29 (inter-)national journals

    • 106 (inter-)national conference papers

    • 35 workshop papers and other publications

  • Special reports and highlights:

KSRI - Status and Perspectives


Third party funded projects and proposals
Third-party funded projects and proposals activities

EU

BMBF / BMWI

DFG /

State BW

Industry

biz2grid

SORMA

ServIN

SOA4All

Research Training

Group IME

S-CUBE

Strategic Value Nets

AkaServ

COMPLEANOS

Spitzencluster

Softwareinnovation

FET Life

Graduate Program

Service Research

SerProM

AMEI

INSPIRE

CrowdMash

SemPIT

Guest Professorship

Open Productivity

SENSES

crowdgram

InterLogGrid

Service Level

Engineering

Manufaktur 2.0

aSeVN

ValueGrids

ARCADE

EIT KIC

WisNetGrid

KSOS

COCKPIT

PeopleClouds

DIGIT

ServUp

Marie Curie ITN

Service Innovation

Legend: CompletedStartedAppliedRejected

KSRI - Status and Perspectives


Ksri research profile self assessment
KSRI Research Profile: Self-Assessment activities

Successful research within the individual areas of Service Research.

Successful interdisciplinary research in the overall area of Service Research.

 4/5

 3/5

KSRI - Status and Perspectives


Ksri research profile swot analysis
KSRI Research Profile: SWOT Analysis activities

KSRI - Status and Perspectives


Overview3
Overview activities

KSRI - Status and Perspectives


Cooperation with ibm
Cooperation with IBM activities

  • Information

  • Exchange

  • Summit

  • Trendkongress

  • “Speed-Dating”

  • Business Blue and CeBIT

  • Projects like Cockpit, SemPIT, People Clouds

  • Project-style Collaboration

  • Mentoring and People Exchange

  • 6 joint thesis

  • Guest lecturer

  • Websphere Business Modeler as part of e-Services

  • Teaching and Students

KSRI - Status and Perspectives


Cooperation with other industry partners
Cooperation activitieswithotherindustrypartners

Major collaboriationpartners

  • Partner in ValueGrids, SOA4ALL and Strategic Value Nets

  • Supervision ofexternalPhDsatSAP by KSRI directors

  • Rudi Studer member

  • ofadvioryboard

Integration intoseminars

  • Sponsorshipandcasestudiesforpracticalseminars in Service Innovation in 2009 and 2010

Partners in third-party fundedprojects

KSRI - Status and Perspectives


Industry collaboration self assessment
Industry Collaboration: Self-Assessment activities

Joint innovation and technology transfer with IBM and other industry partners.

Research and education in areas of high relevance for industry.

    2/5

   4/5

KSRI - Status and Perspectives


Industry collaboration swot analysis
Industry activitiesCollaboration: SWOT Analysis

KSRI - Status and Perspectives


Overview4
Overview activities

KSRI - Status and Perspectives


The ksri is linked to national and international activities around service research e g
The KSRI is linked to national and international activities around service research, e.g. …

  • Government High Tech Initiative until 2009 including services as a strategic priority

  • KSRI leading expert group on “service science” for the "ForschungsunionWirtschaft-Wissenschaft"

  • Networked European Software and Service Initiative NESSI: an agenda for developing Europe as the world’s most dynamic and competitive knowledge economy

  • IBM Academic Initiative: SSME (Service Science, Management and Engineering)

  • Enquête Committee "Internet and Digital Society" of the German Federal Parliament


Service research events at ksri
Service Research Events at KSRI around service research, e.g. …

1st Karlsruhe Service SummitDecember 2008

1st Karlsruhe Summer School on Service ResearchJuly 2010

2nd Karlsruhe Service SummitJuly 2010


Ksri company partner network selection
KSRI – Company partner network (selection) around service research, e.g. …


Ksri academic partner network selection
KSRI – Academic partner network (selection) around service research, e.g. …


Embedding in academic landscape self assessment
Embedding in around service research, e.g. …Academic Landscape: Self-Assessment

Shaping the academic landscape for Service Research.

Achievement of international visibility as a hub for Service Research.

    5/5

   4/5

KSRI - Status and Perspectives


Embedding in the academic landscape swot analysis
Embedding in the Academic Landscape around service research, e.g. …: SWOT Analysis

KSRI - Status and Perspectives


Overview5
Overview around service research, e.g. …

KSRI - Status and Perspectives


The kit centers und kit focuses
The KIT-Centers und KIT-Focuses around service research, e.g. …

-Centers

-Focuses

Energy

COMMputation

NanoMicro

Optics & Photonics

Human & Technology

Elementary Particle &Astroparticle Physics

Anthropomatics & Robotics

Climate & Environment

Mobility Systems


Kit research 30 fields of competence in 6 areas
KIT Research: 30 Fields of Competence in 6 Areas around service research, e.g. …

Algorithm, Software and System Engineering

Cognition and Information Engineering

High-Performance and Grid Computing *

Organisation and Service Engineering *

Communication Technology

Mathematical Models

Cultural Heritage and Dynamics of Change

* Business Organization and Innovation

* Interaction of Science and Technology with Society


Ksri embedded in a network of related institutions
KSRI – Embedded in a network of related institutions around service research, e.g. …

  • AIFB

  • IOR

  • IPD

@











KSRI - Status and Perspectives


Embedding within kit self assessment
Embedding within KIT: around service research, e.g. …Self-Assessment

Integration of KSRI and Service Research within KIT.

    5/5

KSRI - Status and Perspectives


Embedding within kit swot analysis
Embedding within KIT around service research, e.g. …: SWOT Analysis

KSRI - Status and Perspectives


Overview6
Overview around service research, e.g. …

KSRI - Status and Perspectives


Establishing a karlsruhe school of services
Establishing around service research, e.g. … a Karlsruhe School of Services

Academic Track













Industry Track





























Karlsruhe School of Services ("Y-Model")

KSOS





















MSc Program

Executive Master "Service Engineering and Management"

DFG Graduate Program IME

KSRI Industry Graduate Program

KSRI Speaker Series

Karlsruhe Service Summer

Service Research @ KIT – Events

2005 …….. 2008 2010 2012

KSRI - Status and Perspectives


Academic and industry extension
Academic and Industry extension around service research, e.g. …

Industryextension

Industry

Academic

Academic extension

Service Design

Discrete Optimization &Logistics**

Software Design &Quality**

Prof. Dr. Stefan Nickel

Tbd

Prof. Dr. Ralf Reussner

Since Jan 2011

Pastapproaches

?

Planned

Other possibilites

Shared Research Groups

SharedProfessorships

KSRI - Status and Perspectives


Future development self assessment
Future Development: Self-Assessment around service research, e.g. …

Extension of KSRI by new industry partners.

Establishment of a Karlsruhe School of Services (KSOS).

    2/5

 3/5

KSRI - Status and Perspectives


Future development swot analysis
Future Development: SWOT Analysis around service research, e.g. …

KSRI - Status and Perspectives


Overview7
Overview around service research, e.g. …

KSRI - Status and Perspectives


Ksri goals1
KSRI Goals around service research, e.g. …

Education

  • Establishment of a coordinated and interdisciplinary education concept on SSME.     4/5

  • Establishment of innovative and industry-oriented education activities.     5/5

    Research

  • Successful research within the individual areas of Service Research.     4/5

  • Successful interdisciplinary research in the overall area of Service Research.     3/5

    Collaboration with industry

  • Joint innovation and technology transfer with IBM and other industry partners.     2/5

  • Research and education in areas of high relevance for industry.     4/5

    Shaping the academic landscape for Service Research

  • Active participation in academic networks and initiatives on Service Research.     5/5

  • Achievement of international visibility as a hub for Service Research.     4/5

    Integration of KSRI and Service Research within KIT

  • Embedding of KSRI within the new research structures of KIT.     5/5

    Future Development

  • Extension of KSRI by new industry partners.      2/5

  • Establishment of a Karlsruhe School of Services (KSOS).    3/5

KSRI - Status and Perspectives


Ksri in progress
KSRI "in progress" around service research, e.g. …

KSRI - Status and Perspectives


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