Information Technology Governance & Monitoring Strategies FACC 6240

1. Information Technology Governance & Monitoring StrategiesFACC 6240 Library Session, Monday, May 28th 2012 Sophie Bury Business Librarian/Information Literacy Librarian sbury@yorku.caBusiness library web site: http://www.library.yorku.ca/ccm/BG Quick Links handout highlights all relevant documentation to support this session including links to slides and the course web guide.

2. Topics to be covered • Quick orientation to Bronfman Business Library web site • Business journal literature • Types of articles • Key databases • Information technology literature • Key databases • Multidisciplinary journal databases • Going beyond business and law specific databases for corporate governance research • Newspaper databases • Citing resources, academic integrity, RefWorks & Zotero

3. Getting Started at the LibrariesBookmark our Web site! Click here for links to web sites of individual York Libraries, e.g. the Business Library

4. Using books • Useful as an introduction to a topic. • Valuable when trying to understand how a broad topic breaks down, i.e., can aid you when you are attempting to focus your research. • Not as specialized as articles. • If your topic is highly specific, articles are typically a better bet than books. • Where currency is critical, an article is more likely to be available outlining the very latest research.

5. Using the Library’s Catalogue Use it to find books (print and electronic), gov. publications, videos and more… Do not use it to find articles on a topic Use it to find a journal or magazine, e.g. Harvard Business Review. Use Periodical Title Search option Use it to find a database, e.g. Lexis Nexis Academic

6. Be careful how you search Retrieves this book

7. A better search – advanced mode Highly relevant e-books collection

8. Recommended e-book collectionsBooks 24x7 and Safari If you are off campus you’ll be asked to login with Passport York

9. Different types of journal articles

10. Scholarly articles Published in academic journals – may be peer-reviewed May be generally dedicated to the area of business e.g. Academy of Management Journal, or to a subfield within business such as business ethics e.g. Information Systems Management Written by academics and researchers Typically focus on original research Publication lag time Use specialized language Extensive bibliographies Plain covers, few or no pictures or advertisements

11. Articles in trade journals Published in trade or professional journals or magazines, e.g. Directors & Boards, CIO Canada Target members of a specific business, industry or organization. Written by practitioners or journalists who cover the field. Often published by an association or organization. Valued for currency. Typically focus on industry trends, new products, and organizational news. Editorial review quite common, may contain short bibliographies Often printed on glossy paper with pictures, and illustrations and some focused advertising

12. Articles in popular magazines Published in popular magazines e.g Canadian Business, Economist, Forbes. Target audience is general public and/or business professionals. Tend to focus on general business information esp. current trends and news. Typically unsigned articles with no bibliographies Use of laymen terms not specialized language. Features glossy paper, pictures & illustrations, and heavy advertising

13. Newspaper articles Published in newspapers or newswires e.g. Wall Street Journal, Financial Times or Canada Newswire Short articles quite typical Focus on current news in business Written by business columnists/journalists

14. Finding articles when you have a referencecitation already - Demonstration Sometimes you may find a reference to an article you wish to read on the web, through a professor recommendation, or in other ways. Here’s an example: De Haes, S., & Van Grembergen, W. (2009). An exploratory study into IT governance implementations and its impact on Business/IT alignment. Information Systems Management, 26(2), 123-127. Library home page

15. Search as follows using the search box on the library homepage or use Google Scholar The library catalogue way! The Google Scholar way. It’s useful for finding specific citations but make sure the Find it @York appears. Access it via library catalogue!

16. Articles databases: Searching for Articles on IT Governance topics • Given the interdisciplinary nature of this field and the research paper topics suggested, a wide range of databases may be relevant, e.g. • Business literature • Information technology literature • Legal literature – regulatory or legal aspects of IT governance • Public policy/public administration literature. Example: public sector IT governance • Literature that spans multiple disciplines. Example: a topic that has legal, business, economic or other angles. This often happens in corporate governance!

17. Database table – Web guide to help you judge which database to use when

18. Searching journal literature: Demonstration search Proquest Business: ABI INFORM Global, ABI Inform Trade & Industry, CBCA Complete, Proquest Asian Business & Reference, Proquest European Business.Remember Business Source Premier is a core resource too! Proquest – Major interdisciplinary database (50+ databases). Library web guide

19. Demonstration searches will show: Search strategies and tips. Tips for refining searches. Exporting results to RefWorks and Zotero. Quick generation of bibliographies/reference lists using these softwares.

20. Building an effective search strategy – business articles databases • Avoid natural language but use “and” and “or” to search: • “and” is used for combination of distinctive concepts and has effect of narrowing search • “outsourcing” and “information technology”; “information technology governance” and “financial institutions” • “or” is used to combine synonyms or like terms and broadens search • web or internet; “financial services” or banks • Use truncation symbols where appropriate to find relevant variants on a word • implement*, canad* etc. • As a rule best to put phrases in quotes • “Information technology governance”; “boards of directors”, “global financial crisis”

21. Organizing and saving what you find and creating a bibliographyRefWorks & Zotero Why bother with these tools? • Big time savers • Help you manage and organize the articles you find. • You can also quickly access the pdfs of articles retrieved. • Easy export from nearly all articles databases to RefWorks or Zotero. • This is a very important guide – A-Z of databases and how they work with RefWorks: http://www.library.yorku.ca/ccm/Home/ResearchAndInstruction/citationmgmt/databases.html • And Zotero is excellent at putting detailed and easy to follow help online: http://www.zotero.org/support • Automates generation of reference lists.

22. How can an organization ensure successful deployment or implementation of IT governance? Search Let’s search live using the course web guide Proquest Business RefWorks What would you type in this search box?

23. Proquest Business – Advanced Search

24. Zotero – Installing it Source: Zotero Guide. Jason Puckett. Georgia State University Librarian.http://research.library.gsu.ed/zotero

25. Where does Zotero live? Zotero sits in your Firefox browser window and can be opened any time by simply clicking on it.

26. What does Zotero look like when you open it? You can view bibliographic information about individual articles/books etc. here You can view the contents of your entire library or individual folders in the middle pane Your library. Add new folders any time to represent courses/research papers or topics

27. Zotero – Saving citations to your libraryExample – Business Source Premier Choose the folder icon This works with articles databases and the library catalogue Choose which article citations to save to your Zotero library

28. Zotero – Adding PDFs of articles Source: Zotero Guide. Jason Puckett. Georgia State University Librarian.http://research.library.gsu.ed/zotero

29. Creating quick bibliographies using Zotero Source: Zotero Guide. Jason Puckett. Georgia State University Librarian.http://research.library.gsu.ed/zotero

30. Creating your bibliography in MS Word Source: Zotero Guide. Jason Puckett. Georgia State University Librarian.http://research.library.gsu.ed/zotero

31. Want to learn more about Zotero? • Adding web pages to your library • Synchronizing your library • Zotero groups • Tips and Tricks Zotero Guide. Jason Puckett. Georgia State University Librarian.http://research.library.gsu.ed/zotero This librarian has also written a book:

32. Search Example: Factiva: News Sources Click on the + sign beside “Sources” and then on “Major News and Business Publications”. Will help you search leading news publications worldwide. Can limit by country if desired.

33. Search Example: Factiva: News Sources Change date limit – default of last three months often restrictive Make sure to limit to headline and lead paragraph where you want articles focusing on chosen area as a main topic

34. Information technology databases • Gartner intraweb • IEEE Explore • ACM Digital Library

35. Additional resources: Guides to citation styles • Guides are available on the Bronfman website on how to cite business books, articles, databases and much more using APA style and MLA style http://www.library.yorku.ca/ccm/BG/guides/citation-guides.htm Citing business sources - APA guide example (McGill Libraries) • For citing unusual resources such as blogs, personal emails, multimedia etc., see net.Tutor Quick Guide:Citing Net Resources.

36. Bronfman Business Library: Getting HelpSecond Floor – Schulich School of Business • Visit our reference desk • bgref@yorku.ca • 416 736 5139 • Use the Meebo chat option on the Business Library home page: http://www.library.yorku.ca/ccm/BG/ • Contact Sophie Bury at sbury@yorku.ca, ext. 66951

37. Questions? Comments?